RE: Mail distribution to clients

Tech-Archive recommends: Fix windows errors by optimizing your registry

Hi Ian,

Thank you for posting back! I'm glad to hear that things are working
correctly for you now. Please do not hesitate to post in this great
newsgroup if you need any assistance in the future. I look forward to
working with you again.

More helpful information:

885685 How to troubleshoot the POP3 Connector in Windows Small Business
Server 2003
http://support.microsoft.com/?id=885685

General troubleshooting for transport issues in Exchange 2000 Server and in
Exchange Server 2003
http://support.microsoft.com/?id=257265

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Mail distribution to clients
>thread-index: AcXwHSSaSJF+EgbYRCWSaIXh6FGgFQ==
>X-WBNR-Posting-Host: 82.152.117.85
>From: "=?Utf-8?B?SWFuIEI=?=" <ianb@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <40138A54-21BB-4814-9783-0103A1E6DEEC@xxxxxxxxxxxxx>
<Jq6$cgx7FHA.1236@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Mail distribution to clients
>Date: Wed, 23 Nov 2005 03:00:40 -0800
>Lines: 168
>Message-ID: <9D71BBF9-0985-4622-894C-E718A01BF513@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224914
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Thanks Nathan
>
>I am sorry the reply has been so slow, but our ISP was off line for over24
>hours, just at the critical moment. All sorted now
>--
>Ian Bowers
>Managing Director
>George Weil & Sons Ltd
>
>founded 1891
>
>
>""Nathan Liu [MSFT]"" wrote:
>
>> Hello Ian,
>>
>> Thank you for posting in the SBS newsgroup.
>>
>> To narrow down this issue, please answer and perform the following
>> questions and steps:
>>
>> 1. As you mentioned "mail is coming in to the server on a POP3 basis",
can
>> I assume you are using the POP3 Connector to retrieve incoming email
from
>> ISP POP3 mailboxes? If it is not the case, please kindly describe the
exact
>> problem symptom.
>>
>> 2. Please kindly refer to the following information to re-run the CEICW:
>>
>> a. Run the CEICW and go through the Internet and firewall option.
>>
>> b. In the Internet E-mail tab, please click to "Enable Internet
>> E-mail".
>>
>> c. In the Email Delivery method page, please choose the correct
>> email delivery method. If you need to forward internet email to your ISP
>> Smarthost, please input the Smarthost address correctly. If you use DNS
to
>> route emails, please choose this option.
>>
>> Note: If you choose to forward emails to the ISP's email server (smart
>> host), you need to type the FQDN of the ISP's email server. If your ISP
>> provides you the IP address of their email server, for example,
>> 12.34.56.78, you should type the IP address as "[12.34.56.78]" (without
the
>> quotation marks) on the connector's properties page.
>>
>> d. In the E-mail Retrieval Method page, specify to receive e-mail
>> using one or both of the following methods:
>>
>> - POP3 Mailboxes
>> - Exchange
>>
>> Click Next.
>>
>> e. In the E-mail Domain Name page, enter your registered e-mail
>> Internet domain name, (i.e. domain.com). The e-mail domain name should
>> match the mail exchanger (MX) resource record maintained at your ISP.
This
>> must be a registered Internet domain name.
>>
>> f. If you are using the POP3 Connector to retrieve incoming email,
in
>> the POP3 Mailbox Accounts page, click Add and add the appropriate POP3
>> mailbox accounts, then click Next.
>>
>> g. Input the correct information in the rest page and finish the
>> wizard.
>>
>> For delivering the internet emails, if you have hardware router, you
should
>> make sure the Outbound TCP port 25 is opening. For your ISP
configuration,
>> you ISP should allow TCP port 25 outbound communication.
>>
>> If your SBS server uses ISP smarthost, I would like to bring the
following
>> article to your attention
>>
>> 827601 Cannot send external mail when your smart host server is
different
>> from
>> http://support.microsoft.com/?id=827601
>>
>> 825763 How to configure Internet access in Windows Small Business Server
>> 2003
>> http://support.microsoft.com/?id=825763
>>
>> 3. Enable message tracking, reproduce this issue and then check the
email
>> message under Tools->Message Tracking Center (you can make a screen
capture
>> of the tracking result and attach the picture in your reply). Regarding
how
>> to enable Message Tracking, please refer to the following MS KB article:
>>
>> 246856 XADM: How to Enable Message Tracking in Exchange 2000 Server
>> http://support.microsoft.com/?id=246856
>>
>> More information:
>>
>> 885685 How to troubleshoot the POP3 Connector in Windows Small Business
>> Server 2003
>> http://support.microsoft.com/?id=885685
>>
>> I appreciate your time and cooperation. If anything is unclear, please
feel
>> free to let me know. I am looking forward to hearing from you.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>> --------------------
>> >Thread-Topic: Mail distribution to clients
>> >thread-index: AcXujjd6hw46c0VaQ5yrWuYTXyu6VA==
>> >X-WBNR-Posting-Host: 82.152.117.85
>> >From: "=?Utf-8?B?SWFuIEI=?=" <ianb@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: Mail distribution to clients
>> >Date: Mon, 21 Nov 2005 03:25:03 -0800
>> >Lines: 12
>> >Message-ID: <40138A54-21BB-4814-9783-0103A1E6DEEC@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224199
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >For reasons I still don't understand, mail is coming in to the server
on a
>> >POP3 basis, and seems to be sitting in the mail queue on the server,
but
>> none
>> >of the clients can pick up the mail (using MS Outlook). I am not aware
of
>> >any changes to settings, but m getting desparate!
>> >
>> >Please advise.
>> >--
>> >Ian Bowers
>> >Managing Director
>> >George Weil & Sons Ltd
>> >
>> >founded 1891
>> >
>>
>>
>

.