RE: Mail distribution to clients

Thanks Nathan

I am sorry the reply has been so slow, but our ISP was off line for over24
hours, just at the critical moment. All sorted now
--
Ian Bowers
Managing Director
George Weil & Sons Ltd

founded 1891


""Nathan Liu [MSFT]"" wrote:

> Hello Ian,
>
> Thank you for posting in the SBS newsgroup.
>
> To narrow down this issue, please answer and perform the following
> questions and steps:
>
> 1. As you mentioned "mail is coming in to the server on a POP3 basis", can
> I assume you are using the POP3 Connector to retrieve incoming email from
> ISP POP3 mailboxes? If it is not the case, please kindly describe the exact
> problem symptom.
>
> 2. Please kindly refer to the following information to re-run the CEICW:
>
> a. Run the CEICW and go through the Internet and firewall option.
>
> b. In the Internet E-mail tab, please click to "Enable Internet
> E-mail".
>
> c. In the Email Delivery method page, please choose the correct
> email delivery method. If you need to forward internet email to your ISP
> Smarthost, please input the Smarthost address correctly. If you use DNS to
> route emails, please choose this option.
>
> Note: If you choose to forward emails to the ISP's email server (smart
> host), you need to type the FQDN of the ISP's email server. If your ISP
> provides you the IP address of their email server, for example,
> 12.34.56.78, you should type the IP address as "[12.34.56.78]" (without the
> quotation marks) on the connector's properties page.
>
> d. In the E-mail Retrieval Method page, specify to receive e-mail
> using one or both of the following methods:
>
> - POP3 Mailboxes
> - Exchange
>
> Click Next.
>
> e. In the E-mail Domain Name page, enter your registered e-mail
> Internet domain name, (i.e. domain.com). The e-mail domain name should
> match the mail exchanger (MX) resource record maintained at your ISP. This
> must be a registered Internet domain name.
>
> f. If you are using the POP3 Connector to retrieve incoming email, in
> the POP3 Mailbox Accounts page, click Add and add the appropriate POP3
> mailbox accounts, then click Next.
>
> g. Input the correct information in the rest page and finish the
> wizard.
>
> For delivering the internet emails, if you have hardware router, you should
> make sure the Outbound TCP port 25 is opening. For your ISP configuration,
> you ISP should allow TCP port 25 outbound communication.
>
> If your SBS server uses ISP smarthost, I would like to bring the following
> article to your attention
>
> 827601 Cannot send external mail when your smart host server is different
> from
> http://support.microsoft.com/?id=827601
>
> 825763 How to configure Internet access in Windows Small Business Server
> 2003
> http://support.microsoft.com/?id=825763
>
> 3. Enable message tracking, reproduce this issue and then check the email
> message under Tools->Message Tracking Center (you can make a screen capture
> of the tracking result and attach the picture in your reply). Regarding how
> to enable Message Tracking, please refer to the following MS KB article:
>
> 246856 XADM: How to Enable Message Tracking in Exchange 2000 Server
> http://support.microsoft.com/?id=246856
>
> More information:
>
> 885685 How to troubleshoot the POP3 Connector in Windows Small Business
> Server 2003
> http://support.microsoft.com/?id=885685
>
> I appreciate your time and cooperation. If anything is unclear, please feel
> free to let me know. I am looking forward to hearing from you.
>
> Best regards,
>
> Nathan Liu (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
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> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> --------------------
> >Thread-Topic: Mail distribution to clients
> >thread-index: AcXujjd6hw46c0VaQ5yrWuYTXyu6VA==
> >X-WBNR-Posting-Host: 82.152.117.85
> >From: "=?Utf-8?B?SWFuIEI=?=" <ianb@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: Mail distribution to clients
> >Date: Mon, 21 Nov 2005 03:25:03 -0800
> >Lines: 12
> >Message-ID: <40138A54-21BB-4814-9783-0103A1E6DEEC@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224199
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >For reasons I still don't understand, mail is coming in to the server on a
> >POP3 basis, and seems to be sitting in the mail queue on the server, but
> none
> >of the clients can pick up the mail (using MS Outlook). I am not aware of
> >any changes to settings, but m getting desparate!
> >
> >Please advise.
> >--
> >Ian Bowers
> >Managing Director
> >George Weil & Sons Ltd
> >
> >founded 1891
> >
>
>
.

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