Re: Event ID: 32090 Faxing to Multiple recipients or a Group

Hello Bakketom,

Thank you for posting in the SBS newsgroup.

Considering the current condition, I suggest you create a new thread on the
SBS newsgroup. The reason why I recommend this is that you will get the
most qualified pool of respondents, and other partners who the newsgroups
regularly can share their knowledge. Thanks for understanding.

Additionally, I'm glad to provide the following information for your
reference:

If the question is 'can I send a fax to a group of recipient', the answer
is yes. In Send Fax Wizard, you can pick a "user group" from either Windows
Address Book (WAB) or Outlook Address Book (depending on your default
contact store in the computer) and we will expand the user set and send the
fax to all the recipients.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
>From: bakketom <bakketom.1yxe5t@xxxxxxxxxxxxx>
>Subject: Re: Event ID: 32090 Faxing to Multiple recipients or a Group
>Date: Wed, 23 Nov 2005 06:10:31 +0530
>Message-ID: <bakketom.1yxe5t@xxxxxxxxxxxxx>
>Organization: Posted via TechArena.IN - http://forums.techarena.in
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<bakketom.1yszso@xxxxxxxxxxxxx> <OP84fZf7FHA.1248@xxxxxxxxxxxxxxxxxxxx>
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>
'Lanwench [MVP - Exchange Wrote:
> ']"bakketom" <bakketom.1yszso@xxxxxxxxxxxxx> wrote in message
> news:bakketom.1yszso@xxxxxxxxxxxxxxxx
> >
> > What was the resolution to this issue?
> >
> >
> > --
> > bakketom
> >
> ------------------------------------------------------------------------
> > bakketom's Profile:
> http://forums.techarena.in/member.php?userid=11791
> > View this thread: http://forums.techarena.in/showthread.php?t=261551
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> >
>
> No idea, since you (or your news client/interface) have snipped out any
> relevant quoted text in your reply. I hav no idea what the issue was,
> and
> others will likely be just as puzzled.
>
> You might want to consider using a newsreader like Outlook Express or
> Forte
> Agent rather than the web interface to the newsgroups - it's a lot
> easier to
> do nearly everything there, including searching, which is always a good
> idea
> to do before you post, as well as mark messages to be watched, and
> filter
> based on replies to your posts.
>
> The Microsoft public news server is msnews.microsoft.com and you can
> subscribe to as many groups as you like. RE: Event ID: 32090 Faxing to
Multiple recipients or a Group
>
>---------------------------------------------------------------------------
-----
>
>Ok Nathan,
>I've done all except the non-services reboot, all others produced no
change.
>Tonight i've got a window of opportunity to reboot this server so i'll
try
>the msconfig option.
>
>Just a note for future refrence: renaming 3) C:\Program
Files\Microsoft
>Windows Small Business Server\fax directory to fax.old produces a
situation
>that is no good. upon re-install it does not creat the FAX directory
again.
>if you give that advise to someone else tell them to rename the files
>contained in that directory instead.
>
>-cory
>
>"Nathan Liu [MSFT]" wrote:
>
>> Hello Cory,
>>
>> Thanks for your update. I appreciate your taking the time to perform
the
>> tests.
>>
>> I'm looking forward to your update, if you have any issues or
concerns
>> please let me know. I am glad to be of further help.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ================================================== ===
>> When responding to posts, please "Reply to Group" via your newsreader
so
>> that others may learn and benefit from your issue.
>> ================================================== ===
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>> --------------------
>> >Thread-Topic: Event ID: 32090 Faxing to Multiple recipients or a
Group
>> >thread-index: AcWGK7ouIW4GfkgJRcW8ZZR83s4dLA==
>> >X-WBNR-Posting-Host: 67.160.119.148
>> >From: "=?Utf-8?B?Q29yeQ==?=" <Cory@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <34279C1B-2A1E-48D1-9FD8-3064CA17C698@xxxxxxxxxxxxx>
>> <sZ#9V9dhFHA.944@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: Event ID: 32090 Faxing to Multiple recipients or a
Group
>> >Date: Mon, 11 Jul 2005 08:18:01 -0700
>> >Lines: 214
>> >Message-ID: <271EFCF3-134E-49E3-8B19-0D438AD3FE46@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:134723
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Nathan,
>> >
>> >Thanks for the avalanche of things to try. I've done the first set,
with
>> no
>> >change. I'll wait until tonight to do the rest as they require
reboots.
>> >
>> >answers to your questions:
>> >1. Did this issue occurs on all users or a specific user?
>> > All users
>> >
>> >previously i've uninstalled the FAX service, but i'll try it your
way
>> >tonight. Thanks again, i'll let you know.
>> >
>> >-Cory
>> >
>> >"Nathan Liu [MSFT]" wrote:
>> >
>> >> Hello Cory,
>> >>
>> >> Thank you for posting in the SBS newsgroup.
>> >>
>> >> According to your description, I understand that you received the
error
>> >> message "Event ID: 32090, The following error occurred: 4..." when
you
>> are
>> >> sending fax to multiple recipients or a group. If I have
misunderstood
>> your
>> >> concern, please don't hesitate to let me know.
>> >>
>> >> First of all, please make sure the FAX device in the Microsoft HCL
and
>> >> there is no compatible issue.
>> >>
>> >> Check the FAX device compatibility link:
>> >>
>>
http://www.microsoft.com/windows/catalog/server/default.aspx?subID=22&xslt=c
>> >> ategoryProduct&pgn=0461b1b0-db2a-4ffe-ae79-a8e169ec547c
>> >>
>> >> Additionally, to narrow down this issue, please answer and perform
the
>> >> following questions and steps:
>> >>
>> >> 1. Did this issue occurs on all users or a specific user?
>> >>
>> >> 2. The incorrect permission settings may cause fax issues, I
suggest
>> you
>> >> do the following:
>> >>
>> >> a. Click Start->Run, type GPedit.msc in the open box and click OK
>> >>
>> >> b. Expand Computer Configuration\Windows Settings\Security
>> Settings\Local
>> >> Policies\User Rights Assignment
>> >>
>> >> c. Open "Impersonate a client after authentication"
>> >>
>> >> d. Add Network Service and Administrator accounts.
>> >>
>> >> Note: If server is a DC, please modify the policy in Default
Domain
>> >> Controller Policy and run gpupdate /force command to update group
>> policy.
>> >>
>> >>
>> >> Then click Start -> Run, type Services.msc, please make sure that
the
>> >> Printer Spooler service is using Local System account.
>> >>
>> >> Then, please assigned Full permissions for NETWORK SERVICE ACCOUNT
on
>> >> C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows
>> >> NT\MSFax\Common Coverpages folder.
>> >>
>> >> Then, please remove the networkservice account from administrator
>> account
>> >> to see if the issue is fixed.
>> >>
>> >> 3. Please check the FAX Printer security settings and make sure
that it
>> is
>> >> configured as following:
>> >>
>> >> Administrators group has Full Control Permission
>> >> Creator Owner group has Manage Document permission
>> >> Pinter Operators group has Full Control Permission
>> >> Server Operations group as Full Control Permission
>> >> Everyone group has Print permission.
>> >>
>> >> You can configure the Security settings on the Fax Printer based
on the
>> >> permission settings I listed above to set it back to the default
state.
>> >>
>> >> 4. If the issue persists, please pick a non-business time and do
the
>> >> following:
>> >>
>> >> a. Click Start -> Run, type MSCONFIG and click OK.
>> >>
>> >> b. Go to Services tab, click the option of "Hide All Microsoft
>> Services",
>> >> then click Disable All button.
>> >>
>> >> c. Go to Startup tab, click the Disable All button.
>> >>
>> >> d. Click OK to restart the computer.
>> >>
>> >> Then try to send fax again to see how everything is going.
>> >>
>> >> If the issue still exists, please start the SBS Server to normal
status
>> and
>> >> reinstall the FAX Service.
>> >>
>> >> To start the SBS Server to normal status:
>> >>
>> >> a. Click Start -> Run, type MSCONFIG and click OK.
>> >>
>> >> b. Select Normal Startup in the General tab.
>> >>
>> >> c. Click OK to restart to normal status.
>> >>
>> >>
>> >> 5. If the issue still persists, to reinstall FA Services:
>> >>
>> >> a. Rename the keys and files below to *.old
>> >>
>> >> 1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
>> >>
>> >> 2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Fax
>> >>
>> >> 3) C:\Program Files\Microsoft Windows Small Business Server\fax
>> >>
>> >> 4) The 'SBSMIS-FAX.log'file under 'C:\Program Files\Microsoft
>> >> Integration\Windows Small Business Server 2003\Logs'.
>> >>
>> >> 5) The 'SBSMSI-faxcfg.log'file under 'C:\Program Files\Microsoft
>> >> Integration\Windows Small Business Server 2003\Logs'.
>> >>
>> >> 6) The 'faxsetup.log'file under 'C:\WINDOWS\'.
>> >>
>> >>
>> >> b. Access Add/Remove Programs, Add/Remove Windows Components,
uncheck
>> 'Fax
>> >> Services' to uninstall it.
>> >>
>> >> c. Once it is uninstalled, access Add/Remove Programs to reinstall
it.
>> >>
>> >> d. Then, access 'Add/Remove Programs again', this time, we will
click
>> >> 'Change/Remove' on the 'Windows Small Business Server 2003' item:
>> >>
>> >> 1) Click 'Next' on the 'Microsoft Windows Small Business Server
Setup'
>> >> page.
>> >>
>> >> 2) Click 'Next' on the 'Windows Configuration' page.
>> >>
>> >> Note: It states that 'This will take approximately 30 minutes', it
is
>> >> referring to the total time it will take in the first SBS
component
>> >> installation. For the task such as remove a specific component, it
will
>> >> just take couple of minutes.
>> >>
>> >> 3) Now, in the 'Component Selection' page, choose 'Remove' before
the
>> 'Fax
>> >> Services' item.
>> >>
>> >> 4) Click 'Next', and then click 'Next' again to confirm
'Component
>> >> Summary'. You will be prompted to insert the SBS 2K3 setup Disc
1.
>> >>
>> >> 5). Once the removal process is completed, access 'Windows Small
>> Business
>> >> Server setup' again in 'Add/Remove Programs', proceed to the
'Component
>> >> Selection' page, and then choose 'Install' for the 'Fax Services'
item.
>> >>
>> >> I am appreciated your time and cooperation. If anything is
unclear,
>> please
>> >> feel free to let me know. I am looking forward to hearing from
you.
>> >>
>> >> Best regards,
>> >>
>> >> Nathan Liu (MSFT)
>> >> Microsoft CSS Online Newsgroup Support
>> >> Get Secure! - www.microsoft.com/security
>> >> ================================================== ===
>> >> When responding to posts, please "Reply to Group" via your
newsreader so
>> >> that others may learn and benefit from your issue.
>> >> ================================================== ===
>> >> This posting is provided "AS IS" with no warranties, and confers
no
>> rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: Event ID: 32090 Faxing to Multiple recipients or a
Group
>> >> >thread-index: AcWD7ZLGagHg7HG6ST6oTanFgDcKVw==
>> >> >X-WBNR-Posting-Host: 67.160.119.148
>> >> >From: "=?Utf-8?B?Q29yeQ==?=" <Cory@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: Event ID: 32090 Faxing to Multiple recipients or a
Group
>> >> >Date: Fri, 8 Jul 2005 11:48:04 -0700
>> >> >Lines: 23
>> >> >Message-ID: <34279C1B-2A1E-48D1-9FD8-3064CA17C698@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:134159
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >This one seems to plauge all of 2003, and I haven't found a
solution
>> >> anywhere
>> >> >to it. Perhaps someone knows.
>> >> >
>> >> >Event ID: 32090
>> >> >
>> >> >The fax was not submitted successfully.
>> >> >
>> >> > The following error occurred: 4.
>> >> > This error code indicates the cause of the error.
>> >> >
>> >> > Sender Machine Name: \\192.168.0.112.
>> >> > Sender User Name: user
>> >> > Sender Name: user name
>> >> > Number of Recipients: 14.
>> >> >
>> >> >This only occurs when there are multiple recipients. The only
clues i
>> have
>> >> >to go on are that it broke in RTM SBS 2003 after a month or so.
SP1
>> fixed
>> >> it
>> >> >for a week, and now its broken again. It must be something that
is
>> being
>> >> >changed, but to the point that it broke, I have not modified any
FAX
>> >> >settings. Also no fax ever shows up in the outgoing queue.
>> >> >
>> >> >-Cory
>> >> >
>> >> >
>> >>
>> >>
>> >
>>
>>


--
bakketom
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