Re: Problem with ICW

Hi John,

Thanks for your reply.

Do you mean the CEICW wizard can finish successfully, however, the Remote
Access wizard got error now? If I have misunderstood your concerns, please
do not hesitate to let me know.

>From the RRAS log, I find the following errors:

=======
*** Running IExpress to build the package returned ERROR 80004005
*** ERROR: Cannot delete temp directory CMPA.tmp
Specifying error location (in CMAK) returned OK
*** CRRASCommit::CommitCMAK returned ERROR 80004005
*** CRRASCommit::CommitEx returned ERROR 80004005
======

It looks that the RRAS wizard failed to create the CMAK package:
sbspackage.exe in the clientapps directory. So I would like to know if you
have moved the Clientapps folder to other location.

Based on my experience, this issue may occur if:

1. The Clientapps directory is moved to other location.
2. You applied Windows Server 2003 SP1 but SBS SP1.

Regarding the ClientApps Directory
===========================

This issue will occur if the clientapps directory is pointing to an invalid
location. So, I would like to know if you have moved the Clientapps
directory to other location.

While we can moving Clietnapps directory to other location, we need at last
change the following key to set the new path:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\clientsetup"

Please refer to:

830254 How to move the client programs folder to another location in Windows
http://support.microsoft.com/?id=830254

So, if you have moved the ClientApps, please double check the registry key
followed by the article Q830254 to make sure that ClientAppsRoot value has
the correct data.

Regarding the Windows Server 2003 SP1
================================

This issue will also occur if you applied Windows Server 2003 SP1 but the
SBS SP1 or if the SBS SP1 did not finish the installation. If that is the
case, please make sure that you downloaded and installed the SBS SP1.

Details:
======

We have identified known problems with RRAS when applying only Windows
Server 2003 SP1 on SBS 2003. To resolve the issue, we must apply SBS 2003
SP1.

So, if only Windows Server 2003 SP1 is installed, I suggest that you
uninstall the SP1, install the full SBS SP1 and run the RRAS wizard again.

To uninstall Windows Server 2003 SP1

1. Click Start, point to Control Panel, and then click Add or Remove
Programs.
2. In the Add or Remove Programs dialog box, select Windows Server 2003
Service Pack 1, and then click Remove.
3. In the Windows Server 2003 Service Pack 1 Removal Wizard, click Next to
uninstall the service pack.

To run the Remote Access Wizard

1. If necessary, open Server Management by clicking Start, and then
clicking Server Management.
2. In the console tree, click Internet and E-mail.
3. In the details pane, click Configure Remote Access.
4. Follow the instructions on the screen to complete the wizard.

Additional Info:
=============

You can download SP1 from
http://www.microsoft.com/windowsserver2003/sbs/downloads/sp1/default.mspx

I would suggest you browse to the following web pages and refer to its
instructions to get SBS 2003 SP1 installed:

http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm

Useful Articles about installing SP1:

What's New for Windows SBS 2003 with Service Pack 1
http://www.microsoft.com/downloads/details.aspx?familyid=B5846A14-F306-41F0-
9D1F-97F615E62ADF&displaylang=en

Windows Small Business Server 2003 with Service Pack 1 Getting Started Guide
http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=483b
6e22-8ed2-420b-915e-96d469347fb2

Installation Instructions for Service Pack 1 for Windows Small Business
Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=D56A7675-27C1-445B-
A61F-007A30852AC6&displaylang=en

After SBS 2003 SP1 is installed, re-run CEICW and then run the Configure
Remote Access wizard.

At the meanwhile, I suggest that you refer to following article to manually
configure RRAS Service:

323441 How To Install and Configure a Virtual Private Network Server in
Windows
http://support.microsoft.com/?id=323441

320697 HOW TO: Turn On and Configure Inbound VPN Access in Small Business
http://support.microsoft.com/?id=320697
(The steps also apply to SBS 2003.)

Hope the above information help and I look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Reply-To: "John" <John@xxxxxxxxxxxxxxxxxxxx>
| From: "John" <John@xxxxxxxxxxxxxxxxxxxx>
|| Subject: Re: Problem with ICW
| Date: Wed, 23 Nov 2005 00:57:49 -0000
| Newsgroups: microsoft.public.windows.server.sbs
| |
| Sorry, meant now completes OK.
|
| "John" <John@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:OFdcYM67FHA.720@xxxxxxxxxxxxxxxxxxxxxxx
| > Hi Crina
| >
| > I followed the latest suggestions and icw not completes OK. However,
the
| > remote access wizard gives error. I have sent the log to your email
| > address.
| >
| > Thanks
| >
| > Regards
| >
| >
| >
| > ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:ThY1M4n7FHA.128@xxxxxxxxxxxxxxxxxxxxxxxx
| >> Hi John,
| >>
| >> Thanks for your reply.
| >>
| >> From the logs, I find the following error messages:
| >>
| >> Error 0x1 returned from call to Setting the default gateway on the
| >> external
| >> NIC()
| >> Error 0x1 returned from call to RegisterMSBOExchangeBP()
| >> Error 0x1 returned from call to CAttachCommiter::ShouldEnableSink()
| >> Error 0x1 returned from call to CAttachCommiter::Commit()
| >> Error 0x8000500d returned from call to UpdatePostmasterAddress()
| >> Error 0x8000500d returned from call to UpdatePostmasterAddress().
| >> Error 0x8000500d returned from call to DoRecipientPolicy().
| >> Error 0x8000500d returned from call to EnableSMTPConnector().
| >> Error 0x8000500d returned from call to CEMailCommit::Commit().
| >> calling GetBOConnector ().
| >> Error 0x80072030 returned from call to GetBOConnector()
| >> Error 0x8007041d returned from call to IISConfig Set().
| >> Error 0x8007041d returned from call to CRFireCommit::Commit()
| >>
| >> AS I know, this error can occur if there's no mailbox for the
| >> Administrator's account.
| >>
| >> To resolve the issue, I suggest that you follow the steps below to
create
| >> a
| >> mailbox for the administrator account, and rerun the CEICW to
configure
| >> IIS:
| >>
| >> 1. Click Start, point to Administrative Tools and click Active
Directory
| >> Users and Computers.
| >> 2. Expand your domain -> the Users container.
| >> 3. Right-click the administrator user account and click Exchange
Tasks...
| >> 4. Go through the wizard to create a mailbox for the administrator
| >> account.
| >> 5. Rerun the CEICW.
| >>
| >> More information:
| >>
| >> 825763 How to configure Internet access in Windows Small Business
Server
| >> 2003
| >> http://support.microsoft.com/?id=825763
| >>
| >> How to configure the server for Internet access:
| >> http://www.smallbizserver.net/Default.aspx?PageContentID=57&tabid=185
| >>
| >> If the problem still persists, please try the following to see how
thing
| >> goes:
| >>
| >> 1. Start the Routing and Remote Access console.
| >> 2. Right click on the server and select Disable Routing and Remote
| >> Access.
| >> 3. Rerun the Internet Connection Wizard.
| >>
| >> If it does not work, can you help me collect the ipconfig/all result
on
| >> SBS?
| >>
| >> Thanks for your time and I look forward to hearing from you.
| >>
| >> Best regards,
| >>
| >> Crina Li (MSFT)
| >>
| >> Microsoft CSS Online Newsgroup Support
| >>
| >> Get Secure! - www.microsoft.com/security
| >>
| >> =====================================================
| >> This newsgroup only focuses on SBS technical issues. If you have issues
| >> regarding other Microsoft products, you'd better post in the
| >> corresponding
| >> newsgroups so that they can be resolved in an efficient and timely
| >> manner.
| >> You can locate the newsgroup here:
| >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >>
| >> When opening a new thread via the web interface, we recommend you
check
| >> the
| >> "Notify me of replies" box to receive e-mail notifications when there
are
| >> any updates in your thread. When responding to posts via your
newsreader,
| >> please "Reply to Group" so that others may learn and benefit from your
| >> issue.
| >>
| >> Microsoft engineers can only focus on one issue per thread. Although we
| >> provide other information for your reference, we recommend you post
| >> different incidents in different threads to keep the thread clean. In
| >> doing
| >> so, it will ensure your issues are resolved in a timely manner.
| >>
| >> For urgent issues, you may want to contact Microsoft CSS directly.
Please
| >> check http://support.microsoft.com for regional support phone numbers.
| >>
| >> Any input or comments in this thread are highly appreciated.
| >>
| >> =====================================================
| >>
| >> This posting is provided "AS IS" with no warranties, and confers no
| >> rights.
| >> --------------------
| >> | Reply-To: "John" <John@xxxxxxxxxxxxxxxxxxxx>
| >> | From: "John" <John@xxxxxxxxxxxxxxxxxxxx>
| >> | References: <e5FAr3S6FHA.808@xxxxxxxxxxxxxxxxxxxx>
| >> <NUYRNUZ6FHA.1236@xxxxxxxxxxxxxxxxxxxxx>
| >> | Subject: Re: Problem with ICW
| >> | Date: Sat, 19 Nov 2005 00:43:57 -0000
| >> | Lines: 1124
| >> | X-Priority: 3
| >> | X-MSMail-Priority: Normal
| >> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
| >> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
| >> | X-RFC2646: Format=Flowed; Original
| >> | Message-ID: <#J6zxJK7FHA.956@xxxxxxxxxxxxxxxxxxxx>
| >> | Newsgroups: microsoft.public.windows.server.sbs
| >> | NNTP-Posting-Host: 81-86-132-31.dsl.pipex.com 81.86.132.31
| >> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| >> | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:223698
| >> | X-Tomcat-NG: microsoft.public.windows.server.sbs
| >> |
| >> | See inline;
| >> |
| >> | ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| >> | news:NUYRNUZ6FHA.1236@xxxxxxxxxxxxxxxxxxxxxxxx
| >> | > Hi John,
| >> | >
| >> | > Thank you for posting in SBS newsgroup.
| >> | >
| >> | > From the description, I understand you got an error on the email
| >> | > configuration when you run CEICW. If I have misunderstood your
| >> concerns,
| >> | > please do not hesitate to let me know.
| >> | >
| >> | > To narrow down the problem, would you please help me collect the
| >> following
| >> | > information?
| >> | >
| >> | > 1. What is the detailed error message when the situation occurs?
| >> |
| >> | Attached.
| >> |
| >> | > 2. Is ISA installed? 2000 or 2004?
| >> |
| >> | ISA 2000.
| >> |
| >> | > 3. Have you installed the exchange component?
| >> |
| >> | Yes.
| >> |
| >> | > 4. Additionally, do you have problem sending and receiving emails
| >> using
| >> | > the
| >> | > Exchange?
| >> |
| >> | Funny enough, no. I am using POPBeamer for POP part instead of the
pop
| >> | connector though.
| >> |
| >> | > 5. Please send me the following log files. My email address is
| >> | > v-crinal@xxxxxxxxxxxxx
| >> | >
| >> | > ICW log (C:\Program Files\Microsoft Windows Small Business
| >> | > Server\Support\icwlog.txt file)
| >> | >
| >> | > The icwdetails*.htm in the "%Program files%\Microsoft Windows Small
| >> | > Business Server\Networking\ICW\" folder.
| >> |
| >> | Sent.
| >> |
| >> | > Please also check if you have configured SBS as following:
| >> | >
| >> | > 1. Leave the Default Gateway of the internal NIC blank.
| >> | > 2. Configure both the internal NIC and the external NIC to use the
| >> | > internal
| >> | > DNS Service as the DNS Server.
| >> |
| >> | All OK.
| >> |
| >> | > 3. On the DNS Server, create the DNS Forwarder to forward the
| >> external
| >> DNS
| >> | > resolution requests to the ISP's DNS server. See:
| >> | >
| >> | > 323380 How to configure DNS for Internet access in Windows Server
| >> 2003
| >> | > http://support.microsoft.com/?id=323380
| >> | >
| >> | > 4. Strictly followed the instructions in the KB article below to
run
| >> CEICW
| >> | > and select use the external DNS server to route the email:
| >> | >
| >> | > 825763 How to configure Internet access in Windows Small Business
| >> Server
| >> | > 2003
| >> | > http://support.microsoft.com/?id=825763
| >> | >
| >> |
| >> | Will check these. One problem is that when I run the icw wizard and
add
| >> an
| >> | smtp server under 'Forward all email to email server at your isp',
the
| >> next
| >> | time I run the wizard this setting is cleared and the 'Use DNS to
route
| >> | email' is selected. Can't understand why the smtp server value does
not
| >> | stick.
| >> |
| >> |
| >> |
| >>
| >
| >
|
|
|

.

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