RE: SBS Backup problems

Crina,

Thank you for the reply.


Answesr to your questions
>
> 1. Please check if the COM+ Class Registration Database is located in
> \winnt\registration directory. You can also check the Distributed COM
> Programs on this server comparing other server without problem.

There are various Winnt folders for specific Programs but nothing with
Registration Database or Distributed COM. Out of the blue, the other server
(SBS 2003 Premium) started to have the same problem as of Sunday night. So I
can not compare it.
>
> HOW TO: Set Permissions for Distributed COM Programs in Windows 2000
> http://support.microsoft.com/?id=323287

This is way above my knowledge in SBS. However I can see COM+ Programs and
etc here.
>
> 2. Please double check if these two services are enabled on the SBS Server:
>
> Microsoft Software Shadow Copy Provider

> COM+ System Application
Both of these services are set to manual and not running. Shall I start them?
>
> 3. Follow the KB article to see how thing goes:
>
> 888035 Quarantined virus files are skipped and your backup reports a failed
> http://support.microsoft.com/?id=888035

WE do not Trend Micro. We run Symantec AV v9.0 Multi-Tier Protection.
However there has been quite a few errors regarding Symantec AV deleting some
viruses with access denied messages. As well as Symantec license
expiry/corruption.
>
> 4. If the problem still persists, please perform a clean boot on SBS as
> following:

I will try the follwoing tonight.
>
> 1) Click Start, click Run, and then in the Open box, type "MSCONFIG"
> (without the quotation marks). Click OK.
> 2) In the System Configuration Utility (MSConfig) window, click to select
> the Selective Startup button.
> 3) Click to clear the check mark from the "Load startup items" below
> Selective Startup.
> 4) Click the Services tab, click to check the "Hide All Microsoft Services"
> box, and remove all the check marks from the remained Non-Microsoft
> Services. Please note that the Exchange services could be marked as
> non-Microsoft. Please do not disable those services.
> 5) Click OK to close the MSConfig window. Click Yes when you are asked to
> restart your computer in order to enable the changes.
> 6) After restarting, please check whether this issue will reoccur.
>
> I am appreciated for your time to perform the above steps. I will look
> forward to hearing from you.
>
> Best regards,
>
Kind regards
Look forward to hearing from you soon.
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
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> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --------------------
> | Thread-Topic: SBS Backup problems
> | | From: =?Utf-8?B?VG9udG9u?= <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | | Subject: RE: SBS Backup problems
> | Date: Mon, 21 Nov 2005 10:34:11 -0800
> | | Newsgroups: microsoft.public.windows.server.sbs
> | |
> | Crina,
> |
> | The exchange problem is resolved since installing the SBS SP1. But the
> | backup problem still drags on. I had tried backing up to a local drive
> with
> | the same end result/errors.
> |
> | On top of this we have just started to experience the same backup problem
> on
> | another SBS 2003 Premium Edition last night.
> |
> | Any help would be greatly appreciated.
> |
> | Thanks
> |
> | ""Crina Li"" wrote:
> |
> | > Hi Tonton,
> | >
> | > Thanks for your reply.
> | >
> | > Regarding the error 8001 for NTBackup, after performing further
> research, I
> | > found that this issue is caused by hardware compatibility issues for
> most
> | > cases.
> | >
> | > I also found that the hardware Maxtor USB2 OneTouch drive is not in our
> | > Hardware Compatibility List for Windows Server 2003. Please check
> | > http://www.microsoft.com/hcl.
> | >
> | > May you help me confirm if the problem occurs when you backup to local
> | > drive?
> | >
> | > Regarding the error 8331 for MSExchangeAL, please check the following
> KB
> | > article to see if it helps:
> | >
> | > 837444 Users do not appear in the Global Address List, users cannot
> connect
> | > to
> | > http://support.microsoft.com/?id=837444
> | >
> | > Here, I would like to suggest you install Exchange 2003 SP1 on the SBS
> | > server (Hotfix for KB837444 is included in the service pack). You may
> | > obtain the service pack from:
> | >
> | > http://www.microsoft.com/exchange/downloads/2003/sp1.asp
> | >
> http://www.microsoft.com/downloads/details.aspx?FamilyId=0FE89C95-E767-428C-
> | > 8621-6A586C655EE3&displaylang=en
> | >
> | > After installing Exchange 2003 SP1, there are a couple of tweaks needed:
> | >
> | > 1. By default, after running CEICW, the component will set the Default
> | > Domain property on the corresponding IIS sub-directories (under
> | > Authentication -> Access Control) as following:
> | >
> | > /Exchange/: \
> | > /Microsoft-Server-ActiveSync/: SBS domain name
> | > /OMA/: SBS domain name
> | >
> | > However, Exchange 2003 SP1 replaces the OWA logon screen (Program
> | > Files\Exchsrvr\bin\auth\usa\logon.asp) and it caused OWA now to ask for
> | > domain\username instead of simply just the username. To fix this
> problem
> | > before SBS SP1 comes out, you can edit the SP1 logon.asp or (which is
> | > recommended) just add the domain name in the Exchange virtual
> directory,
> | > Directory Security, Authentication and access control, Default Domain.
> | >
> | > The same goes to the OWA and Server-ActiveSync sub-sites, we can just
> set
> | > the "SBS domain name" back. This is considering the fact that some PPC
> or
> | > mobile phone cannot use the reverse backslash character when inputting
> | > credential.
> | >
> | > 2. After installing Exchange 2003 SP1 to SBS server, you may notice
> that
> | > store.exe is consuming more memory than before. It also occurs on
> normal
> | > Exchange 2K3 server, the only difference is that SBS has the monitoring
> | > component which will send out e-mail notification once the threshold is
> | > reached.
> | >
> | > This issue occurs no matter the amount of the memory is below or above
> 1
> | > GB. In addition, many of the partners has also implemented the
> suggestions
> | > in the following KB, it makes things better but the store memory usage
> is
> | > still higher than SP1 was applied:
> | >
> | > 815372 How to Optimize Memory Usage in Exchange Server 2003
> | > http://support.microsoft.com/?id=815372
> | >
> | > Prior to SP1, the database cache bytes are counted as mapped bytes. In
> SP1,
> | > the database cache is counted under private bytes. Thus, the private
> bytes
> | > will be considerably higher (about 940 MB higher) for SP1 than before,
> and
> | > mapped bytes will be correspondingly lower. If people are using private
> | > bytes as the measure of memory, then yes, it changed dramatically
> between
> | > Ti and Ti SP1. Working set and Virtual Bytes should be mostly
> unaffected.
> | >
> | > Since SBS Monitoring is counting the Private Bytes, it will be 940MB
> higher
> | > than before. This won't impact the server's normal operation.
> | >
> | > Workaround is to add 1000 or above to the counter so that you will not
> | > receive the warning that frequently.
> | >
> | > Please check Susan's Website for more detailed information:
> | >
> | > http://www.sbslinks.com/exchange.htm
> | >
> | > NOTE: This response contains a reference to a third party World Wide
> Web
> | > site. Microsoft is providing this information as a convenience to you.
> | > Microsoft does not control these sites and has not tested any software
> or
> | > information found on these sites; therefore, Microsoft cannot make any
> | > representations regarding the quality, safety, or suitability of any
> | > software or information found there. There are inherent dangers in the
> use
> | > of any software found on the Internet, and Microsoft cautions you to
> make
> | > sure that you completely understand the risk before retrieving any
> software
> | > from the Internet.
> | >
> | > Be sure to make a full backup of SBS server immediately before and
> after
> | > you upgrade your server to Exchange 2003 SP1. Making this backup will
> | > ensure that you have a valid backup of your server should you require
> one.
> | > Making a full backup of servers is considered a best practice for all
> | > upgrades.
> | >
> | > Hope the above information help and I look forward to hearing from you.
> | >
> | > Best regards,
> | >
> | > Crina Li (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > =====================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | >
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | > --------------------
> | > | Thread-Topic: SBS Backup problems
> | > || From: =?Utf-8?B?VG9udG9u?= <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | > | | Subject: RE: SBS Backup problems
> | > | Date: Sun, 20 Nov 2005 07:18:04 -0800
> | > || Newsgroups: microsoft.public.windows.server.sbs
> | > | |
> | > | Crina,
> | > |
> | > | I want to thank you for your help so far.
> | > | I had applied all 3 hotfixes as suggested. I had actually restarted
> the
> | > | server after applying each Hotfixes and run a backup (3 hotfixes, 3
> | > restart
> | > | and 3 backups).Unfortunately all backup attempts has failed with the
> | > same
> | > | error messages. As I had mentioned before there is a backup file
> (approx
> | > 31
> | > | GB) created on each backup attempt but each backup log indicates the
> | > | following error which are same as before;
> | > |
> | > | "Warning:Unable to open "C:\" skipped
> | > | Reason: The system cannot find the path specified".
> | > |
> | > | The event log indictaes the same error as before;
> | > |
> | > | "Source: NTBackup
> | > | Type: Error
.

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