RE: Syncing fax server with company web

Hi Chandler,

Thanks for your update.

For your information that you have no the same registry key tree as mine,
the issue should be caused by the SBS shared fax service isn't installed
properly, I suggest you perform a full reinstall Fax services to smooth
every thing.

Please follow the steps to reinstall shared fax service to trouble shoot
the issue:

Note: please backup the whole registry list first in case any unexpected.

A. Rename the keys and files below to *.old

1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
3) C:\Program Files\Microsoft Windows Small Business Server\fax
4) The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs''.
5) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
6) The ''faxsetup.log'' file under ''C:\WINDOWS\''.

B. Delete the following registry keys:

HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Country List
HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Locations registry
Keys

C. Access Add/Remove Programs, Add/Remove Windows Components,
uncheck ''Fax Services'' to uninstall it.

D. Once it is uninstalled, access Add/Remove Programs to
reinstall it.

E. Then, access ''Add/Remove Programs again'', this time, we
will click ''Change/Remove'' on the ''Windows Small Business Server 2003''
item:

1) Click ''Next'' on the ''Microsoft Windows Small Business Server
Setup'' page.
2) Click ''Next'' on the ''Windows Configuration'' page.

Note: It states that ''This will take approximately 30 minutes'', it is
referring to the total time it will take in the first SBS component
installation. For the task such as remove a specific component, it will
just take couple of minutes.
3) Now, in the ''Component Selection'' page, choose ''Remove''
before the ''Fax Services'' item.
4) Click ''Next'', and then click ''Next'' again to confirm
''Component Summary''. You will be prompted to insert the SBS 2K3 setup
Disc 1.

F. Once the removal process is completed, access ''Windows Small Business
Server setup'' again in ''Add/Remove Programs'', proceed to the ''Component
Selection'' page, and then choose ''Install'' for the ''Fax Services'' item
to reinstall fax service.

And then we should push the shared fax client application from server to
client workstations by Deploy Client Application. When users logon
workstations again, the Shared Fax Client application will be setup
automatically. You can not setup share fax in client side. The detail steps
to install share fax client:

1). Start server management console, locate Client Computers node, click
Set Up Client Applications link to start Set Up Client Applications Wizard.
2). In Available Applications page ensure the Shared fax client (Outlook
2003) is listed and then follow the steps to deploy the application.
3). When users logon to domain from client computers next time, these
client applications will be installed.

Then please check if every thing is ok now.

I appreciate your time and efforts to the issue. I am happy to be
assistance of you and look forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Syncing fax server with company web
>thread-index: AcXuywSm4HTZg8ulTGWRBvEAT8eQJg==
>X-WBNR-Posting-Host: 199.227.182.35
>From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
<F9E$Jy$6FHA.3648@xxxxxxxxxxxxxxxxxxxxx>
<6F462978-59E4-4C4B-8A6B-A5729FD26FCB@xxxxxxxxxxxxx>
<o9EdH#o7FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Syncing fax server with company web
>Date: Mon, 21 Nov 2005 10:40:17 -0800
>Lines: 322
>Message-ID: <012F6D15-00C8-4215-85D9-5037F61D4649@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 8bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224319
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello Jenny,
>
>In reply to your discussion post about adding a fax publish ability in the
>registry of SBS2003 SP1 please read below.
>
>I followed the steps in your last post but found that the registry tree
was
>a little different on our server. I followed your instructions line by
line
>and added the SBSFAX~1.DLL key with no change is performance. After that
I
>added a key under â??routing methodsâ?? (which was one level deeper than
yours)
>and named it â??Publishâ??. I used all the same settings as yours but
didnâ??t
>know what directory to put in the â??Image Nameâ?? string.
>
>The result I got was that there were now no available fax routing methods
in
>the wizard or in the fax routing tree in the server manager. I think
Iâ??m on
>the right track adding the Publish key to the current Email, Folder,
Printing
>keys in the registry but obviously something is wrong somewhere.
>
>Your help is appreciated. The logs you requested are attached.
>
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Chandler,
>>
>> Thanks for your update!
>>
>> I am sorry for the delayed response due to weekend. Please understand
that
>> the newsgroups are staffed weekdays by Microsoft Support professionals
to
>> answer your systems and applications questions. Our goal is to provide
24
>> hour response to all questions. Your understanding is greatly
appreciated!
>>
>> For the "Store in a document library" option is missing when you run the
>> Configure Fax Services wizard, I suggest you perform the following steps
to
>> try to resolve the issue:
>>
>> 1. Start Registry Editor (regedit) and expand to the following key:
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing Extensions\SBSFAX~1.DLL
>>
>> 2. Right click the "SBSFAX~1.DLL" key and choose Export. Export it to a
>> .reg file as a backup.
>>
>> 3. Create a fax.txt file on your desktop and rename it to fax.reg.
>>
>> 4. Open the fax.reg file with Notepad, copy the following content
between
>> "Start Copy" and "End Copy" to the file and save it:
>>
>> ***********Start Copy************
>>
>> Windows Registry Editor Version 5.00
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
Extensions\SBSFAX~1.DLL]
>> "FriendlyName"="Store in a document library"
>>
"ImageName"=hex(2):43,00,3a,00,5c,00,50,00,52,00,4f,00,47,00,52,00,41,00,7e,
>> 00,
>>
31,00,5c,00,4d,00,49,00,43,00,52,00,4f,00,53,00,7e,00,32,00,5c,00,43,00,4c,
>>
>>
00,49,00,45,00,4e,00,54,00,7e,00,31,00,5c,00,46,00,41,00,58,00,52,00,4f,00,
>>
>>
55,00,7e,00,31,00,5c,00,53,00,42,00,53,00,46,00,41,00,58,00,7e,00,31,00,2e,
>>
>> 00,44,00,4c,00,4c,00,00,00
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>> Extensions\SBSFAX~1.DLL\Routing
>> Methods]
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
>> Extensions\SBSFAX~1.DLL\Routing
>> Methods\Store in a document library]
>> "FriendlyName"="Store in a document library"
>> "Function Name"="FaxRoutePublish"
>> "Guid"="{AD18492B-746F-4301-9B5D-7B82AFD944E5}"
>> "Priority"=dword:00000004
>>
>> ***********End Copy************
>>
>> 5. Double click the fax.reg file to import the keys and values to the
>> registry.
>>
>> 6. Restart the Fax service or reboot the server to make the changes take
>> effect. Then check if the issue disappears.
>>
>> If the issue still occurs, please send all the logs from C:\Program
>> Files\Microsoft Integration\Windows Small Business Server 2003\Logs to
my
>> mailbox v-yanniw@xxxxxxxxxxxxx (you can zip the files to make the email
>> smaller).
>>
>> I appreciate your time. I am happy to be assistance and look forward to
>> your updates!
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Syncing fax server with company web
>> >thread-index: AcXsXuFDAkjOvaW0QoCxALyIGU1JVQ==
>> >X-WBNR-Posting-Host: 199.227.182.35
>> >From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
>> <F9E$Jy$6FHA.3648@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: Syncing fax server with company web
>> >Date: Fri, 18 Nov 2005 08:41:10 -0800
>> >Lines: 145
>> >Message-ID: <6F462978-59E4-4C4B-8A6B-A5729FD26FCB@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223575
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >That should work but I don't have the fourth option "D: Store in a
>> document
>> >library" in the wizard. I only have email, store in a folder, and
print
>> as
>> >options in both the fax wizard and the Fax>incoming routing>global
routing
>> in
>> >the management tree.
>> >
>> >How can I add the "Store in a document library" option to my choices?
>> >
>> >""Jenny wu [MSFT]"" wrote:
>> >
>> >> Hi Chandler,
>> >>
>> >> Thanks for using the SBS newsgroup!
>> >>
>> >> For your description, I understand that you want to route incoming
fax
>> to
>> >> document library of companyweb site. If I am off base, please don't
>> >> hesitate to let me know.
>> >>
>> >> To route incoming fax to document library of companyweb site, we need
to
>> >> run Fax Configuration Wizard (Server Management console -> Fax ->
>> Configure
>> >> Faxes Services) to configure it. The wizard configures
company-specific
>> >> information, outbound and inbound modem usage, and fax routing. The
>> wizard
>> >> also allows third parties to extend the fax routing selection page to
>> >> address additional routing functionality.
>> >> You can refer to the following steps to do:
>> >>
>> >> 1. Click Fax node in Server Management console. Then click Configure
>> Faxes
>> >> Services in right panel.
>> >>
>> >> 2. In Inbound Fax Routing Configuration page, please choose the item
of
>> >> Store in a document library to route incoming fax.
>> >>
>> >> 3. Then follow the guide to finish fax configuration.
>> >>
>> >> There are four different fax routing extensions available in the
wizard:
>> >>
>> >> A. Route through e-mail: Routes the fax to a single e-mail address on
or
>> >> outside the local network. Type an e-mail address in the format
>> >> alias@xxxxxxxxxxxxx
>> >> The wizard automatically configures the fax service to be Exchange
aware
>> by:
>> >>
>> >> 1). Enabling Use these SMTP settings for the Route Through E-Mail
>> incoming
>> >> routing method.
>> >>
>> >> 2). Setting the From e-mail address to SBSFaxService@xxxxxxxxxxxxx
>> >>
>> >> 3). Setting the Server address to the name of the Exchange server
(which
>> is
>> >> also the name of the Small Business Server computer).
>> >>
>> >> B. Store in a folder. Routes the fax to a shared file system folder.
>> Type
>> >> the path or browse to this folder.
>> >> If the user tries to create a folder that doesn't exist, a prompt
will
>> be
>> >> displayed: The specified folder does not exist. Do you want to
create
>> it?
>> >> This folder is only created when the wizard runs through the
committer.
>> >>
>> >> C. Print: Routes the fax to the installed print device selected from
the
>> >> drop-down list.
>> >> The default selected printer will be the default printer on the
system.
>> If
>> >> there are no printers installed, or only a fax printer is installed,
>> then
>> >> you can not use Print as one of the routing methods.
>> >>
>> >> D. Store in a document library: Routes the fax to your company's
>> SharePoint
>> >> web site. Type the path or browse to a document library.
>> >> By default, Small Business Server provides the Incoming Faxes
document
>> >> library for this use, which is located at
>> >> http://companyweb/Incoming%20Faxes.
>> >>
>> >> More information:
>> >>
>> >> Frequently Asked Questions About Small Business Server
>> >>
>>
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
>> >> mspx
>> >>
>> >> Windows Small Business Server 2003 Service Pack 1
>> >>
http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/default.mspx
>> >>
>> >> Hope above information helps! If you have any further concern or
>> question
>> >> please let me know. I am happy to be assistance of you and look
forward
>> to
>> >> your reply!
>> >>
>> >> Have a nice day!
>> >>
>> >> Sincerely,
>> >>
>> >> Jenny Wu
>> >> Microsoft CSS Online Newsgroup Support
>> >> Get Secure! - www.microsoft.com/security
>> >> ======================================================
>> >> This newsgroup only focuses on SBS technical issues. If you have
issues
>> >> regarding other Microsoft products, you'd better post in the
>> corresponding
>> >> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> >> You can locate the newsgroup here:
>> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>> >>
>> >> When opening a new thread via the web interface, we recommend you
check
>> the
>> >> "Notify me of replies" box to receive e-mail notifications when there
>> are
>> >> any updates in your thread. When responding to posts via your
>> newsreader,
>> >> please "Reply to Group" so that others may learn and benefit from
your
>> >> issue.
>> >>
>> >> Microsoft engineers can only focus on one issue per thread. Although
we
>> >> provide other information for your reference, we recommend you post
>> >> different incidents in different threads to keep the thread clean. In
>> doing
>> >> so, it will ensure your issues are resolved in a timely manner.
>> >>
>> >> For urgent issues, you may want to contact Microsoft CSS directly.
>> Please
>> >> check http://support.microsoft.com for regional support phone numbers.
>> >>
>> >> Any input or comments in this thread are highly appreciated.
>> >> ======================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: Syncing fax server with company web
>> >> >thread-index: AcXrxwInhc/qEa2ZQ8mlGm46LmJJAg==
>> >> >X-WBNR-Posting-Host: 199.227.182.35
>> >> >From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: Syncing fax server with company web
>> >> >Date: Thu, 17 Nov 2005 14:34:02 -0800
>> >> >Lines: 7
>> >> >Message-ID: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:223333
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >I would like to have the fax details posted to the company web
>> "incoming
>> >> >faxes" page so people can see and click on the faxes.
>> >> >
>> >> >I have SBS 2003 fax service working well but no received faxes have
>> ever
>> >> >been posted to my company web.
>> >> >
>> >> >I have never setup the "company web" so any guidence would be
>> appreciated.
>> >> >
>

.

Relevant Pages

  • Re: id- 1030 source - Userenv
    ... check your settings on the server and client computers. ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • RE: (Very) Slow browsing server shares - Net Work Monitor shows ca
    ... If this issue happen only when browse shared folders on SBS from one XP ... client computer, this will be a client side error. ... click to check the "Hide All Microsoft Services" ... Digitally sign communications (if server ...
    (microsoft.public.windows.server.sbs)
  • RE: issues authentication w/2003 server AND SP1, IIS 6, FPSE 2002
    ... Server 2003 with Service Pack 1. ... In Registry Editor, locate and then click the following registry key: ... > following article number to view the article in the Microsoft Knowledge Base: ...
    (microsoft.public.frontpage.extensions.windowsnt)
  • RE: I cant run the routing and remote access wizard
    ... Since i sent you the emails - hope you received them - I have run a registry ... http://localhost on the server box. ... Please enable IIS logging and reproduced the issue and collect IIS log ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • RE: Remote access to FP Administration fails
    ... This issue occurs if you install Microsoft ... IIS6 and 2002 extensions that shipped with 2003 server after the application ... Method 1: Disable the loopback check ... In Registry Editor, locate and then click the following registry key: ...
    (microsoft.public.frontpage.extensions.windowsnt)