RE: ExChSrv sends multiple copies of emails to users via POP3

Hello Charles.

I have obtained the SMARTHOSTS information for my ISP.
How do I set it up...

My ISP tells me that it requires authenification, which I have the
credentials for.

But where do I enter this information?

(I just dont want to make a mistake)

If you could help me out it would be great.

Thank you Charles

Regards Ash

"Ashwin @ Sumix" wrote:

> Hello Charles
>
> How do I determine my ISP's smarthost?
>
> In Australia my ISP is called TPG
> www.tpg.com.au
> SMTP server is mail.tpg.com.au
> DNS Servers Primary - 203.12.160.35 /36 respectively
>
> I know what the mail server is? But I am unfarmilar with the smarthost
> structure?
>
> Please advise
>
>
> ""Charles Yang [MSFT]"" wrote:
>
> > Hi,
> >
> > Thanks for updates.
> >
> > From your description, if you remove forward unresolved emails to your
> > ISP's smarthost, you will be failed to send emails. You can just add the
> > forward all unresolved the email to ISP smarthost, but you need to
> > configure your Exchange to forward all emails to your ISP when run CEICW,
> > you can input the ISP smarthost so that all the internet emails will be
> > configured via ISP then when you send internet emails.
> >
> >
> > For detailed information about how to run CEICW, please refer to the
> > following KB article:
> >
> > 825763 How to configure Internet access in Windows Small Business Server
> > 2003
> > http://support.microsoft.com/?id=825763
> >
> > Hope the above information helpful, please feel free to post back your
> > results. I am glad to be of further assistance.
> >
> >
> >
> > Best regards,
> >
> > Charles Yang (MSFT)
> >
> > Microsoft CSS Online Newsgroup Support
> >
> > Get Secure! - www.microsoft.com/security
> >
> > ======================================================
> > This newsgroup only focuses on SBS technical issues. If you have issues
> > regarding other Microsoft products, you'd better post in the corresponding
> > newsgroups so that they can be resolved in an efficient and timely manner.
> > You can locate the newsgroup here:
> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >
> > When opening a new thread via the web interface, we recommend you check the
> > "Notify me of replies" box to receive e-mail notifications when there are
> > any updates in your thread. When responding to posts via your newsreader,
> > please "Reply to Group" so that others may learn and benefit from your
> > issue.
> >
> > Microsoft engineers can only focus on one issue per thread. Although we
> > provide other information for your reference, we recommend you post
> > different incidents in different threads to keep the thread clean. In doing
> > so, it will ensure your issues are resolved in a timely manner.
> >
> > For urgent issues, you may want to contact Microsoft CSS directly. Please
> > check http://support.microsoft.com for regional support phone numbers.
> >
> > Any input or comments in this thread are highly appreciated.
> > ======================================================
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > =====================================================
> > When responding to posts, please "Reply to Group" via your newsreader so
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> > =====================================================
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> >
> > --------------------
> > | Thread-Topic: ExChSrv sends multiple copies of emails to users via POP3
> > | thread-index: AcXsHKVEx7wb4V3zQUGBY4hDOeDAig==
> > | X-WBNR-Posting-Host: 220.245.178.134
> > | From: "=?Utf-8?B?QXNod2luIEAgU3VtaXg=?="
> > <AshwinSumix@xxxxxxxxxxxxxxxxxxxxxxxxx>
> > | References: <0FA856C0-EB74-4E52-AF61-D35A6295C5FD@xxxxxxxxxxxxx>
> > <mAJa3AO5FHA.3556@xxxxxxxxxxxxxxxxxxxxx>
> > <06A0B996-FB47-4FBC-B009-830C92582BDB@xxxxxxxxxxxxx>
> > <uQJpKLB7FHA.1236@xxxxxxxxxxxxxxxxxxxxx>
> > | Subject: RE: ExChSrv sends multiple copies of emails to users via POP3
> > | Date: Fri, 18 Nov 2005 00:47:02 -0800
> > | Lines: 345
> > | Message-ID: <3A2F9E24-5B81-49C1-91A4-9542BA356DD5@xxxxxxxxxxxxx>
> > | MIME-Version: 1.0
> > | Content-Type: text/plain;
> > | charset="Utf-8"
> > | Content-Transfer-Encoding: 7bit
> > | X-Newsreader: Microsoft CDO for Windows 2000
> > | Content-Class: urn:content-classes:message
> > | Importance: normal
> > | Priority: normal
> > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > | Newsgroups: microsoft.public.windows.server.sbs
> > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223467
> > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > |
> > | Hello Charles.
> > |
> > | Thanks for the response.
> > |
> > | I am a little bit confused.
> > |
> > | Lets say I have a pop account at my Webhost called nick@xxxxxxxxxxxxx
> > | This address is filtered out from the catchall.
> > |
> > | Now I want to send a email from internally to him.
> > |
> > | Do i remove the Forward unresolved email recipent to host:
> > mail.isp.com.au
> > | So that there is nothing in there?
> > |
> > | ANd create a contact?
> > |
> > | I did this and restarted all the exchange servers,
> > |
> > | I created a contact in the AD with nicks details and his SMTP address as
> > | nick@xxxxxxxxxxxxx (same as the pop3)
> > |
> > | So when this is created, I went to send a email to the contact and it
> > failed
> > | with this response
> > | Your message did not reach some or all of the intended recipients.
> > |
> > | Subject: Test 2
> > | Sent: 11/18/2005 7:36 PM
> > |
> > | The following recipient(s) could not be reached:
> > |
> > | Nick Ball on 11/18/2005 7:36 PM
> > | A configuration error in the e-mail system caused the message to bounce
> > | between two servers or to be forwarded between two recipients. Contact
> > your
> > | administrator.
> > | <domain.com.au #5.4.6>
> > |
> > | ANy ideas?
> > | Or can you step me through this?
> > |
> > | Thank you
> > | Ash
> > |
> > |
> > | ""Charles Yang [MSFT]"" wrote:
> > |
> > | > HI,
> > | >
> > | > Thanks for detailed updates.
> > | >
> > | > It seems the problem exists when you forward all unresolved the email
> > to
> > | > the ISP smarthost. The ISP will then deliver the email again to your
> > global
> > | > mailbox. Then your user will receive multiple duplicate emails.
> > | >
> > | >
> > | > On SBS side, If you want to send email to the five external users, we
> > | > suggest you create contacts in AD for that five users, you can give the
> > | > external contacts for these five users. Then when you send emails to
> > those
> > | > five users, the SBS domain will find the right way to deliver the
> > emails
> > | > then it will not route to ISP for delivering. You can follow the
> > methods
> > | > below to create a AD contacts for those users:
> > | >
> > | > 1. Start the Active Directory Users and Computers snap-in.
> > | > 2. Expand the server, and then right-click Users.
> > | > 3. Click New, and then click Contact.
> > | > 4. Type a name.
> > | > 5. Click Modify, click SMTP, and then click OK to create the custom
> > SMTP
> > | > mail address.
> > | > 6. Type the SMTP e-mail address, click OK, click Next, and then click
> > | > Finish.
> > | >
> > | > Hope the above information helpful to your issue. I am glad to be of
> > | > further assistance.
> > | >
> > | >
> > | >
> > | > Best regards,
> > | >
> > | > Charles Yang (MSFT)
> > | >
> > | > Microsoft CSS Online Newsgroup Support
> > | >
> > | > Get Secure! - www.microsoft.com/security
> > | >
> > | > ======================================================
> > | > This newsgroup only focuses on SBS technical issues. If you have issues
> > | > regarding other Microsoft products, you'd better post in the
> > corresponding
> > | > newsgroups so that they can be resolved in an efficient and timely
> > manner.
> > | > You can locate the newsgroup here:
> > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> > | >
> > | > When opening a new thread via the web interface, we recommend you check
> > the
> > | > "Notify me of replies" box to receive e-mail notifications when there
> > are
> > | > any updates in your thread. When responding to posts via your
> > newsreader,
> > | > please "Reply to Group" so that others may learn and benefit from your
> > | > issue.
> > | >
> > | > Microsoft engineers can only focus on one issue per thread. Although we
> > | > provide other information for your reference, we recommend you post
> > | > different incidents in different threads to keep the thread clean. In
> > doing
> > | > so, it will ensure your issues are resolved in a timely manner.
> > | >
> > | > For urgent issues, you may want to contact Microsoft CSS directly.
> > Please
> > | > check http://support.microsoft.com for regional support phone numbers.
> > | >
> > | > Any input or comments in this thread are highly appreciated.
> > | > ======================================================
> > | > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > | >
> > | >
> > | > =====================================================
> > | > When responding to posts, please "Reply to Group" via your newsreader
> > so
> > | > that others may learn and benefit from your issue.
> > | > =====================================================
> > | >
> > | > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > | >
> > | > --------------------
> > | > | Thread-Topic: ExChSrv sends multiple copies of emails to users via
> > POP3
> > | > | thread-index: AcXr44KaL//MufOCS9WiCRc/xGbWbA==
> > | > | X-WBNR-Posting-Host: 220.245.178.134
> > | > | From: "=?Utf-8?B?QXNod2luIEAgU3VtaXg=?="
> > | > <AshwinSumix@xxxxxxxxxxxxxxxxxxxxxxxxx>
> > | > | References: <0FA856C0-EB74-4E52-AF61-D35A6295C5FD@xxxxxxxxxxxxx>
> > | > <mAJa3AO5FHA.3556@xxxxxxxxxxxxxxxxxxxxx>
> > | > | Subject: RE: ExChSrv sends multiple copies of emails to users via POP3
> > | > | Date: Thu, 17 Nov 2005 17:58:03 -0800
> > | > | Lines: 191
> > | > | Message-ID: <06A0B996-FB47-4FBC-B009-830C92582BDB@xxxxxxxxxxxxx>
> > | > | MIME-Version: 1.0
> > | > | Content-Type: text/plain;
> > | > | charset="Utf-8"
> > | > | Content-Transfer-Encoding: 7bit
> > | > | X-Newsreader: Microsoft CDO for Windows 2000
> > | > | Content-Class: urn:content-classes:message
> > | > | Importance: normal
> > | > | Priority: normal
> > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > | > | Newsgroups: microsoft.public.windows.server.sbs
> > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223386
> > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > | > |
> > | > | Hello Charles,
> > | > |
> > | > | Firstly thank you for all your help...
> > | > | I have narrowed this down to what is my issue.
> > | > | If you could help me it would be great.
> > | > |
> > | > | Setup: My ISP has a catchall address for domain XYZ. In a POP3 Setup
> > so
> > | > | anything @XYZ falls into the catchall pop3 account. It has 5
> > exceptions,
> > | > this
> > | > | is for the users that are not part of the SBS Domain, so when a email
> > | > comes
> > | > | to them the catchall filters them out and delivers it to their own
> > pop3
> > | > | accounts. which they connect to and download.
> > | > |
> > | > | My Exchange Server use's a POP3 connector which connects to the pop3
> > | > account
> > | > | (lets call it all@xxxxxxxxxx) and downloads the emails.
> > | > | Exchange then distrubutes those emails successfully.
> > | > |
> > | > | However, when a client on the LAN sends a email to a person who is
> > not in
> > | > | the Domain (the 5 exceptions) it fails, since it can not find that
> > user
.

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