Re: Shared fax

Hello,

Thanx for helping me .

I tried on one workstation to install an outlook 2003 and connected to the
exchane server and now it is possible to acces the shared contacts list when
i want to send a fax. So the problem is outlook 2000.

Is there a solution to get it to work with the outlook 2000 because the
clients are Pentium III 500 Mhz and not verry fast. Before i install outlook
on all the clients i want to know if there is a solution or patch to get it
working with the outlook 2000 version.

Thanx

Didier

""Jenny wu [MSFT]"" wrote:

> Hi Didier,
>
> Thanks for your update!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Our goal is to provide 24
> hour response to all questions. Your understanding is greatly appreciated!
>
> What is your client computer's Outlook version? To use SBS 2003 shared fax,
> you need install Outlook 2003 on client computer regardless which office
> version you have installed in clients.
>
> For your now situation, I suggest you perform a full reinstall Fax services
> and then see if the issue be fixed.
>
> Please follow the steps to reinstall shared fax service to trouble shoot
> the issue:
>
> Note: please backup the whole registry list first in case any unexpected.
>
> A. Rename the keys and files below to *.old
>
> 1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
> 2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
> 3) C:\Program Files\Microsoft Windows Small Business Server\fax
> 4) The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
> Integration\Windows Small Business Server 2003\Logs''.
> 5) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
> 6) The ''faxsetup.log'' file under ''C:\WINDOWS\''.
>
> B. Delete the following registry keys:
>
> HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Country List
> HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Telephony/Locations registry
> Keys
>
> C. Access Add/Remove Programs, Add/Remove Windows Components,
> uncheck ''Fax Services'' to uninstall it.
>
> D. Once it is uninstalled, access Add/Remove Programs to
> reinstall it.
>
> E. Then, access ''Add/Remove Programs again'', this time, we
> will click ''Change/Remove'' on the ''Windows Small Business Server 2003''
> item:
>
> 1) Click ''Next'' on the ''Microsoft Windows Small Business Server
> Setup'' page.
> 2) Click ''Next'' on the ''Windows Configuration'' page.
>
> Note: It states that ''This will take approximately 30 minutes'', it is
> referring to the total time it will take in the first SBS component
> installation. For the task such as remove a specific component, it will
> just take couple of minutes.
> 3) Now, in the ''Component Selection'' page, choose ''Remove''
> before the ''Fax Services'' item.
> 4) Click ''Next'', and then click ''Next'' again to confirm
> ''Component Summary''. You will be prompted to insert the SBS 2K3 setup
> Disc 1.
>
> F. Once the removal process is completed, access ''Windows Small Business
> Server setup'' again in ''Add/Remove Programs'', proceed to the ''Component
> Selection'' page, and then choose ''Install'' for the ''Fax Services'' item
> to reinstall fax service.
>
> And then we should push the shared fax client application from server to
> client workstations by Deploy Client Application. When users logon
> workstations again, the Shared Fax Client application will be setup
> automatically. You can not setup share fax in client side. The detail steps
> to install share fax client:
>
> 1). Start server management console, locate Client Computers node, click
> Set Up Client Applications link to start Set Up Client Applications Wizard.
> 2). In Available Applications page ensure the Shared fax client (Outlook
> 2003) is listed and then follow the steps to deploy the application.
> 3). When users logon to domain from client computers next time, these
> client applications will be installed.
>
> Then please check if every thing is ok now.
>
> What is more, one thing need to clarify that it is not recommended to
> install Outlook 2003 on the SBS 2003 server box.
>
> Hope above helps! I am happy to be assistance of you.
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
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>
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> ======================================================
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>
> --------------------
> >Thread-Topic: Shared fax
> >thread-index: AcXsllRvin4fSsXUQWuocTX2+S/02w==
> >X-WBNR-Posting-Host: 81.246.131.2
> >From: =?Utf-8?B?RENB?= <DCA@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <6FCE32B1-4185-4D18-A89B-A519F62B3B26@xxxxxxxxxxxxx>
> <1132199619.265769.232580@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
> <Wy$3FA06FHA.3496@xxxxxxxxxxxxxxxxxxxxx>
> <5E00E4EE-106C-41DA-87A3-9245A055B441@xxxxxxxxxxxxx>
> <Y9bZroC7FHA.832@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: Re: Shared fax
> >Date: Fri, 18 Nov 2005 15:18:05 -0800
> >Lines: 272
> >Message-ID: <91BA8212-03EC-4064-82C7-F477FBA39B23@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223678
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hello,
> >
> >Sorry,
> >
> >one last question , on the client pc's there is windows 2000 with office
> >2000 pro installed , can this be the problem ?
> >
> >I tried to fax a contact on the server where outlook 2003 is installed and
> >there i can choose the shared contacts folder in the fax wizzard.
> >
> >Thanx for the help
> >
> >Didier
> >
> >""Jenny wu [MSFT]"" wrote:
> >
> >> Hi Didier,
> >>
> >> Thanks for your update!
> >>
> >> For your symptom, I suggest that you create a new e-mail profile in
> Outlook
> >> 2003 to see if the issue be fixed.
> >>
> >> You can refer to these steps to create a new e-mail profile:
> >>
> >> 1. Click Start, and then click Control Panel.
> >> 2. Click Switch to Classic View, and then double-click Mail.
> >> 3. In the Mail Setup dialog box, click Show Profiles.
> >> 4. On the General tab, click Prompt for a profile to be used, and then
> >> click Add.
> >> 5. In the Profile Name box, type a descriptive name for the new e-mail
> >> profile, and then click OK.
> >> 6. In the E-mail Accounts dialog box, click Add a new e-mail account,
> and
> >> then click Next.
> >> 7. Click the appropriate server type for your new e-mail account, and
> then
> >> click Next.
> >> 8. Type your account information in the required boxes, and then click
> >> Next.
> >> 9. Click Finish, and then click OK.
> >>
> >> *Note: By default, both the Outlook Address Book and the personal
> folders
> >> (.pst) files are automatically added to each new e-mail profile, except
> for
> >> those e-mail profiles that are created in Microsoft Exchange Server. By
> >> default, .pst files are not added to each new e-mail profile in Exchange
> >> Server.
> >>
> >> For detail information, you can refer to the following KB article:
> >> How to create a new e-mail profile in Outlook 2003
> >> http://support.microsoft.com/?id=829918
> >>
> >> If the solution still can not resolve your issue, I suggest that you
> >> contact the local CSS for support since your SBS 2003 is a non-English
> >> version. And different versions may have different issue and solutions
> and
> >> this newsgroup is for English version support. The reason why we
> recommend
> >> posting appropriately is you will get the most dedicated pool of
> >> respondents, and other partners who the newsgroups regularly can either
> >> share their knowledge or learn from your interaction with us. Also,
> this
> >> is to make sure that the responders can better track the problem Thank
> you
> >> for your understanding.
> >>
> >> I am happy to be assistance of you!
> >>
> >> Have a nice day!
> >>
> >> Sincerely,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >>
> >> --------------------
> >> >Thread-Topic: Shared fax
> >> >thread-index: AcXrdU3MeldGt57ySbGTYrM3CDIKew==
> >> >X-WBNR-Posting-Host: 81.246.177.120
> >> >From: =?Utf-8?B?RENB?= <DCA@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >References: <6FCE32B1-4185-4D18-A89B-A519F62B3B26@xxxxxxxxxxxxx>
> >> <1132199619.265769.232580@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
> >> <Wy$3FA06FHA.3496@xxxxxxxxxxxxxxxxxxxxx>
> >> >Subject: Re: Shared fax
> >> >Date: Thu, 17 Nov 2005 04:49:09 -0800
> >> >Lines: 128
> >> >Message-ID: <5E00E4EE-106C-41DA-87A3-9245A055B441@xxxxxxxxxxxxx>
> >> >MIME-Version: 1.0
> >> >Content-Type: text/plain;
> >> > charset="Utf-8"
> >> >Content-Transfer-Encoding: 7bit
> >> >X-Newsreader: Microsoft CDO for Windows 2000
> >> >Content-Class: urn:content-classes:message
> >> >Importance: normal
> >> >Priority: normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >> >Newsgroups: microsoft.public.windows.server.sbs
> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223192
> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >> >
> >> >Hello,
> >> >
> >> >Thank for trying to help me.
> >> >
> >> >When i use the fax wizzard an click on adresbook i can choose between 2
> >> items
> >> >
> >> >-Shared contacts
> >> >-Contacts of headidentitie ( it is in dutch hoofdidentiteit)
> >> >
> >> >It is a Dutch SBS 2003 Server
> >> >
> >> >When i select shared contacts the list is not the same on any other pc .
.