RE: Syncing fax server with company web

Hello Jenny,

In reply to your discussion post about adding a fax publish ability in the
registry of SBS2003 SP1 please read below.

I followed the steps in your last post but found that the registry tree was
a little different on our server. I followed your instructions line by line
and added the SBSFAX~1.DLL key with no change is performance. After that I
added a key under “routing methods” (which was one level deeper than yours)
and named it “Publish”. I used all the same settings as yours but didn’t
know what directory to put in the “Image Name” string.

The result I got was that there were now no available fax routing methods in
the wizard or in the fax routing tree in the server manager. I think I’m on
the right track adding the Publish key to the current Email, Folder, Printing
keys in the registry but obviously something is wrong somewhere.

Your help is appreciated. The logs you requested are attached.


""Jenny wu [MSFT]"" wrote:

> Hi Chandler,
>
> Thanks for your update!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Our goal is to provide 24
> hour response to all questions. Your understanding is greatly appreciated!
>
> For the "Store in a document library" option is missing when you run the
> Configure Fax Services wizard, I suggest you perform the following steps to
> try to resolve the issue:
>
> 1. Start Registry Editor (regedit) and expand to the following key:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing Extensions\SBSFAX~1.DLL
>
> 2. Right click the "SBSFAX~1.DLL" key and choose Export. Export it to a
> .reg file as a backup.
>
> 3. Create a fax.txt file on your desktop and rename it to fax.reg.
>
> 4. Open the fax.reg file with Notepad, copy the following content between
> "Start Copy" and "End Copy" to the file and save it:
>
> ***********Start Copy************
>
> Windows Registry Editor Version 5.00
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing Extensions\SBSFAX~1.DLL]
> "FriendlyName"="Store in a document library"
> "ImageName"=hex(2):43,00,3a,00,5c,00,50,00,52,00,4f,00,47,00,52,00,41,00,7e,
> 00,
> 31,00,5c,00,4d,00,49,00,43,00,52,00,4f,00,53,00,7e,00,32,00,5c,00,43,00,4c,
>
> 00,49,00,45,00,4e,00,54,00,7e,00,31,00,5c,00,46,00,41,00,58,00,52,00,4f,00,
>
> 55,00,7e,00,31,00,5c,00,53,00,42,00,53,00,46,00,41,00,58,00,7e,00,31,00,2e,
>
> 00,44,00,4c,00,4c,00,00,00
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
> Extensions\SBSFAX~1.DLL\Routing
> Methods]
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Routing
> Extensions\SBSFAX~1.DLL\Routing
> Methods\Store in a document library]
> "FriendlyName"="Store in a document library"
> "Function Name"="FaxRoutePublish"
> "Guid"="{AD18492B-746F-4301-9B5D-7B82AFD944E5}"
> "Priority"=dword:00000004
>
> ***********End Copy************
>
> 5. Double click the fax.reg file to import the keys and values to the
> registry.
>
> 6. Restart the Fax service or reboot the server to make the changes take
> effect. Then check if the issue disappears.
>
> If the issue still occurs, please send all the logs from C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\Logs to my
> mailbox v-yanniw@xxxxxxxxxxxxx (you can zip the files to make the email
> smaller).
>
> I appreciate your time. I am happy to be assistance and look forward to
> your updates!
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
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>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: Syncing fax server with company web
> >thread-index: AcXsXuFDAkjOvaW0QoCxALyIGU1JVQ==
> >X-WBNR-Posting-Host: 199.227.182.35
> >From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
> <F9E$Jy$6FHA.3648@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: Syncing fax server with company web
> >Date: Fri, 18 Nov 2005 08:41:10 -0800
> >Lines: 145
> >Message-ID: <6F462978-59E4-4C4B-8A6B-A5729FD26FCB@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223575
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >That should work but I don't have the fourth option "D: Store in a
> document
> >library" in the wizard. I only have email, store in a folder, and print
> as
> >options in both the fax wizard and the Fax>incoming routing>global routing
> in
> >the management tree.
> >
> >How can I add the "Store in a document library" option to my choices?
> >
> >""Jenny wu [MSFT]"" wrote:
> >
> >> Hi Chandler,
> >>
> >> Thanks for using the SBS newsgroup!
> >>
> >> For your description, I understand that you want to route incoming fax
> to
> >> document library of companyweb site. If I am off base, please don't
> >> hesitate to let me know.
> >>
> >> To route incoming fax to document library of companyweb site, we need to
> >> run Fax Configuration Wizard (Server Management console -> Fax ->
> Configure
> >> Faxes Services) to configure it. The wizard configures company-specific
> >> information, outbound and inbound modem usage, and fax routing. The
> wizard
> >> also allows third parties to extend the fax routing selection page to
> >> address additional routing functionality.
> >> You can refer to the following steps to do:
> >>
> >> 1. Click Fax node in Server Management console. Then click Configure
> Faxes
> >> Services in right panel.
> >>
> >> 2. In Inbound Fax Routing Configuration page, please choose the item of
> >> Store in a document library to route incoming fax.
> >>
> >> 3. Then follow the guide to finish fax configuration.
> >>
> >> There are four different fax routing extensions available in the wizard:
> >>
> >> A. Route through e-mail: Routes the fax to a single e-mail address on or
> >> outside the local network. Type an e-mail address in the format
> >> alias@xxxxxxxxxxxxx
> >> The wizard automatically configures the fax service to be Exchange aware
> by:
> >>
> >> 1). Enabling Use these SMTP settings for the Route Through E-Mail
> incoming
> >> routing method.
> >>
> >> 2). Setting the From e-mail address to SBSFaxService@xxxxxxxxxxxxx
> >>
> >> 3). Setting the Server address to the name of the Exchange server (which
> is
> >> also the name of the Small Business Server computer).
> >>
> >> B. Store in a folder. Routes the fax to a shared file system folder.
> Type
> >> the path or browse to this folder.
> >> If the user tries to create a folder that doesn't exist, a prompt will
> be
> >> displayed: The specified folder does not exist. Do you want to create
> it?
> >> This folder is only created when the wizard runs through the committer.
> >>
> >> C. Print: Routes the fax to the installed print device selected from the
> >> drop-down list.
> >> The default selected printer will be the default printer on the system.
> If
> >> there are no printers installed, or only a fax printer is installed,
> then
> >> you can not use Print as one of the routing methods.
> >>
> >> D. Store in a document library: Routes the fax to your company's
> SharePoint
> >> web site. Type the path or browse to a document library.
> >> By default, Small Business Server provides the Incoming Faxes document
> >> library for this use, which is located at
> >> http://companyweb/Incoming%20Faxes.
> >>
> >> More information:
> >>
> >> Frequently Asked Questions About Small Business Server
> >>
> http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
> >> mspx
> >>
> >> Windows Small Business Server 2003 Service Pack 1
> >> http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/default.mspx
> >>
> >> Hope above information helps! If you have any further concern or
> question
> >> please let me know. I am happy to be assistance of you and look forward
> to
> >> your reply!
> >>
> >> Have a nice day!
> >>
> >> Sincerely,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >> --------------------
> >> >Thread-Topic: Syncing fax server with company web
> >> >thread-index: AcXrxwInhc/qEa2ZQ8mlGm46LmJJAg==
> >> >X-WBNR-Posting-Host: 199.227.182.35
> >> >From: "=?Utf-8?B?Q2hhbmRsZXI=?=" <Chandler@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >Subject: Syncing fax server with company web
> >> >Date: Thu, 17 Nov 2005 14:34:02 -0800
> >> >Lines: 7
> >> >Message-ID: <2AB2972A-1B34-4A2D-A54E-383025F09C7F@xxxxxxxxxxxxx>
> >> >MIME-Version: 1.0
> >> >Content-Type: text/plain;
> >> > charset="Utf-8"
> >> >Content-Transfer-Encoding: 7bit
> >> >X-Newsreader: Microsoft CDO for Windows 2000
> >> >Content-Class: urn:content-classes:message
> >> >Importance: normal
> >> >Priority: normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >> >Newsgroups: microsoft.public.windows.server.sbs
> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223333
> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >> >
> >> >I would like to have the fax details posted to the company web
> "incoming
> >> >faxes" page so people can see and click on the faxes.
> >> >
> >> >I have SBS 2003 fax service working well but no received faxes have
> ever
> >> >been posted to my company web.
> >> >
> >> >I have never setup the "company web" so any guidence would be
> appreciated.
> >> >
.

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