Re: companyweb and remote web workplace

HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)


""Jenny wu [MSFT]"" wrote:

> Hi Tommy,
>
> Thanks for your update!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Our goal is to provide 24
> hour response to all questions. Your understanding is greatly appreciated!
>
> The issue should be caused by the IIS virtual directory is corrupt. Please
> double check if there is folder named Remote under c:\inetpub\ and please
> make sure the appropriate permission is configured.
>
> What is more, please help me collect the following information for further
> analyze the issue:
>
> a). Make a copy of Inetpub\Remote\Web.config for backup purpose.
> b). Open Web.config with Notepad.
> c). Replace <customErrors mode="On" defaultRedirect="error.aspx" /> with
> <customErrors mode="Off" />
>
> *Note: "Off" is case sensitive
>
> d). Save the file.
> e). Go to command prompt, type "iisreset"
> f). Logon to RWW site (http://localhost/remote or http://internal
> IP/remote) in IE using the administrator account.
> g). you should receive a more detailed error message. Copy and paste the
> detailed error message here.
>
> I appreciate your time! I am happy to be assistance of you and look forward
> to your reply!
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
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> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: companyweb and remote web workplace
> >thread-index: AcXsXADpfT3hce2+TOSjmdFh8QO5ag==
> >X-WBNR-Posting-Host: 64.219.110.57
> >From: =?Utf-8?B?dGpvc2V5?= <tjosey@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <90C8CCC7-0654-4290-85A4-4E771FAA88DC@xxxxxxxxxxxxx>
> <OFi2Y6Y6FHA.4012@xxxxxxxxxxxxxxxxxxxx>
> <leFRRpZ6FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> <D794FF2E-157A-4F58-AC12-7D287FB09AA4@xxxxxxxxxxxxx>
> <$LrvTwq6FHA.392@xxxxxxxxxxxxxxxxxxxxx>
> <A13C4D1D-94FB-4FC7-9244-11E12B1AEE87@xxxxxxxxxxxxx>
> <DB53E668-43F9-48EE-9C80-FA4448E80FB3@xxxxxxxxxxxxx>
> <6iYoRd26FHA.832@xxxxxxxxxxxxxxxxxxxxx>
> <B4BCC3FE-E4F8-4661-BB78-884047A40474@xxxxxxxxxxxxx>
> <OviWhYC7FHA.3764@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: Re: companyweb and remote web workplace
> >Date: Fri, 18 Nov 2005 08:20:34 -0800
> >Lines: 304
> >Message-ID: <3093E048-9587-4A25-8C6D-F24EBC63A08E@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223555
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >jenny i am still getting the error http 404 file are dir not found
> >
> >""Jenny wu [MSFT]"" wrote:
> >
> >> Hi Tommy,
> >>
> >> Thanks for your update! I am glad to know the companyweb issue has been
> >> resolved. I appreciate your time and efforts.
> >>
> >> To the remote web workspace issue, please try the following steps to
> >> resolve it:
> >>
> >> 1. Go to IIS management console.
> >> 2. Click on Web Service Extensions.
> >> 3. Double click the ASP.NET v1.1.4322 and verify the status of ASP.NET
> >> v1.1.4322, If set to Prohibit, change it to Allow.
> >> 4. And then go to the Default Web Site node, stop it and then start it
> >> again. And then try to restart the IIS.
> >>
> >> Now try to test to see if the issue be fixed.
> >>
> >> I am happy to be assistance of you and look forward to your reply!
> >>
> >> Have a nice day!
> >>
> >> Sincerely,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >> --------------------
> >> >Thread-Topic: companyweb and remote web workplace
> >> >thread-index: AcXrhg9b7aGJorb/RtGfyczWCJ7w7g==
> >> >X-WBNR-Posting-Host: 68.92.125.57
> >> >From: =?Utf-8?B?dGpvc2V5?= <tjosey@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >References: <90C8CCC7-0654-4290-85A4-4E771FAA88DC@xxxxxxxxxxxxx>
> >> <OFi2Y6Y6FHA.4012@xxxxxxxxxxxxxxxxxxxx>
> >> <leFRRpZ6FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> >> <D794FF2E-157A-4F58-AC12-7D287FB09AA4@xxxxxxxxxxxxx>
> >> <$LrvTwq6FHA.392@xxxxxxxxxxxxxxxxxxxxx>
> >> <A13C4D1D-94FB-4FC7-9244-11E12B1AEE87@xxxxxxxxxxxxx>
> >> <DB53E668-43F9-48EE-9C80-FA4448E80FB3@xxxxxxxxxxxxx>
> >> <6iYoRd26FHA.832@xxxxxxxxxxxxxxxxxxxxx>
> >> >Subject: Re: companyweb and remote web workplace
> >> >Date: Thu, 17 Nov 2005 06:49:06 -0800
> >> >Lines: 310
> >> >Message-ID: <B4BCC3FE-E4F8-4661-BB78-884047A40474@xxxxxxxxxxxxx>
> >> >MIME-Version: 1.0
> >> >Content-Type: text/plain;
> >> > charset="Utf-8"
> >> >Content-Transfer-Encoding: 7bit
> >> >X-Newsreader: Microsoft CDO for Windows 2000
> >> >Content-Class: urn:content-classes:message
> >> >Importance: normal
> >> >Priority: normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >> >Newsgroups: microsoft.public.windows.server.sbs
> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223211
> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >> >
> >> >Jenny ok I remove sharepoint from companyweb and and changed to
> >> >defaultapppool. removed header and changed to port 82. hit browse and
> the
> >> web
> >> >page come up. went back put header in as companyweb and changed port
> back
> >> to
> >> >80. now it's works. but still cannot access remote web workplace i
> get
> >> the
> >> >welcome
> >> >screen but when i hit remote web workplace i get the 404 erro
> message.
> >> one
> >> >down one to go. thank you so much for your help Tommy.I wait to hear
> from
> >> you.
> >> >
> >> >""Jenny wu [MSFT]"" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> Thanks for your update!
> >> >>
> >> >> For your current situation, please follow below suggestions to try to
> >> >> resolve the issue:
> >> >>
> >> >> I. Please try to reboot the server box and then clean IE cache,
> >> temporary
> >> >> files and ISA cache (If you has installed ISA on the server box) to
> see
> >> if
> >> >> the issue be fixed.
> >> >>
> >> >> To clean IE cache on computer, follow the steps:
> >> >>
> >> >> a). Launch Internet Explorer.
> >> >> b). Click the Tools menu and then click the Internet Options item.
> >> >> c). On the General tab, click the "Delete Files" button in the
> Temporary
> >> >> Internet Files area.
> >> >> d). Click to add a checkmark to the "Delete all offline content" item
> >> and
> >> >> then click OK.
> >> >> e). Click the "Settings" button in the Temporary Internet Files area.
> >> >> f). Click the "View Files" button, and then remove all the files in
> the
> >> >> "Temporary Internet Files" folder. Then close the folder.
> >> >> g). Click the "View Objects" button, and then remove all the objects
> >> whose
> >> >> status is "Damaged". Then close the folder.
> >> >> h). Click OK twice to close the dialog boxes.
> >> >>
> >> >> To clear ISA cache: url cache. You can find the file by default in:
> >> >>
> >> >> %sysdir%\URlcache
> >> >>
> >> >> And then try to test to see if the issue be fixed.
> >> >>
> >> >> II. Please try following steps to try to resolve the companyweb issue:
> >> >>
> >> >> a). Connect to SharePoint Central Administration
> (http://localhost:8081)
> >> >> b). Configure virtual server settings -> Companyweb -> Remove Windows
> >> >> SharePoint Services from virtual server -> Remove without deleting
> >> content
> >> >> databases. Click OK.
> >> >> c). Extend or upgrade virtual server -> companyweb -> Extend and map
> to
> >> >> another virtual server. Select companyweb next to the Server Mapping.
> >> >> Select Use an existing application pool and select DefaultAppPool (NT
> >> >> AUTHORITY\NETWORK SERVICE). Click OK.
> >> >> d). Try to access http://companyweb or browse the companyweb site in
> IIS
> >> >> Management console, how about the result? If the issue persists,
> please
> >> >> tell me the accurate error massage.
> >> >>
> >> >> If the companyweb site issue persists, please try following steps:
> >> >>
> >> >> 1). Please try to remove host header and change IP listening port
> from
> >> 80
> >> >> to 82.
> >> >> a). Open IIS management console, right click companyweb (server name
> ->
> >> Web
> >> >> sites -> companyweb) to open properties page.
> >> >> b). Under Web site tab, click Advanced .. button to remove the two
> host
> >> >> header records (internal IP : companyweb )
> >> >> --IP address ---IP port ---Host header
> value
> >> >> --Internal IP of the server box --- 80 --- companyweb
> >> >> -- internal IP of the server box ---80
> >> ---companyweb.your
> >> >> domain name.local (such as: companyweb.contonso.local)
> >> >> c). And then click OK, under web site tab page, change TCP Port to
> 82,
> >> >> click OK.
> >> >> Please try to right click it to browse, how about the result?
> >> >> If the page shows properly, please Re-add the host headers
> >> >> companyweb.domain.local and companyweb. Change the port back to 80.
> >> >>
> >> >> And then try to browse it again, tell me the result.
> >> >>
.

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