RE: RunTime Error! + reinstall SP1
- From: steven <steven@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 21 Nov 2005 01:15:02 -0800
Hi,
i have screen shots and log files, can i email these to you
Thanks
Steven
""Jenny wu [MSFT]"" wrote:
> Hi Steven,
>
> Thanks for using the SBS newsgroup!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> For time critical issues (not business down), we encourage you to contact
> CSS directly for more immediate assistance:
> International Support (non-US/Canada):
> http://support.microsoft.com/common/international.aspx
>
> US and Canada:
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone
>
> To continue working with me in the newsgroups, please see the following:
>
> Before we go further, please help me collect some information to trouble
> shoot the Runtime error issue:
>
> 1. What operation you do the Runtime error issue happens? Please kindly
> describe me more detail.
> 2. What's the accurate Runtime error you get? Could you please capture a
> detailed screenshot of the error message and paste in this newsgroup or
> mail me?
>
> To make a screen shot:
> A. Press Alt + Pr Scrn to capture a screen shot.
> B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
> C. Use Ctrl + V to paste the screen shot to the canvas.
> D. From the File menu, go to Save and save as a JPG file.
>
> 3. Could you find related error event in Event Viewer (Start ->
> Administrative Tools -> Event Viewer) in the SBS server box and the
> problematic computer? If yes, please paste the detail error information in
> the newsgroup or mail to me.
>
> 4. Does the issue only happen on the server box? How about other client
> computers or users?
>
> I appreciate your time to collect information!
>
> Q1. Any idea how to fix this as i have 5 users added but need to add 7 more.
>
> A: What is your meaning? Can't you add more users using Add user Wizard
> (Server Management console -> Users -> Add user Wizard) and got error or
> you just have five CALs and need more?
>
> If it is CALs issue, I suggest you take a look at the following links for
> license information:
>
> Detail price information about the SBS 2003 CAL:
> http://www.microsoft.com/windowsserver2003/sbs/howtobuy/pricing.mspx
>
> Frequently Asked Questions About Windows Small Business Server 2003
> Licensing.
> http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/licensingfa
> q.mspx
>
> Client Access Licensing for Windows Small Business Server 2003
> http://www.microsoft.com/windowsserver2003/sbs/howtobuy/CALs.mspx
>
> For more detail information, you also contact our License Office for help.
> You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
> A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
> specialist. Worldwide customers can use the Guide to Worldwide Microsoft
> Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
> find contact information in their locations.
>
> Q3. If i reinstall SP1, can i do this remotely? as client is over 3 hours
> away.
> 4.can i uninstall SP1 and the nreinstall without being onsite.
> 5. Can you install ISA 2004 offsite.
>
> A: For the server has installed ISA, you need disconnect to internet when
> install ISA 2004. So you can not apply the SBS 2003 SP1 and install ISA
> 2004 remotely.
>
> It is recommended you apply SBS sp1 follow installation guide provided by
> Microsoft and you will not encounter many issues.
>
> You can refer to the following link to apply SBS SP1:
> http://www.smallbizserver.net/Default.aspx?PageContentID=359&tabid=236
>
> In the following website you can find many useful resources related to SBS
> SP1:
> http://www.smallbizserver.net/Default.aspx?PageContentID=53&tabid=236
>
> The website includes: What is SP1 for SBS 2003 and what you need to know |
> Standard install step-by-step | Premium install step-by-step | Things to do
> after the upgrade | Errors that can occur after the upgrade
>
> Hope above information helps! I am happy to be an assistance of you and
> look forward to your reply!
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: RunTime Error! + reinstall SP1
> >thread-index: AcXsIjz78EQuH+rkQdOct0FZlkV2cQ==
> >X-WBNR-Posting-Host: 202.7.166.163
> >From: =?Utf-8?B?c3RldmVu?= <steven@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: RunTime Error! + reinstall SP1
> >Date: Fri, 18 Nov 2005 01:27:04 -0800
> >Lines: 31
> >Message-ID: <B7544B89-1654-4568-81C8-0EECDFAAE4DF@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223481
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi
> >
> >Just installed SBS2003 Prem
> >
> >Server was working fine until i installed the SP1
> >
> >Now i continue to get Runtime Error!
> >
> >The worst one is
> >
> >RunTime Error !
> >
> >Program C:\Program Files\Micros...
> >
> >This application has requested the Runtime to terminate it in an unusual
> >way. Please contact the application's support team for more information.
> >
> >Question
> >1. Any idea how to fix this as i have 5 users added but need to add 7 more.
> >2. Stop the Runtime error
> >3. If i reinstall SP1, can i do this remotely? as client is over 3 hours
> away.
> >4.can i uninstall SP1 and the nreinstall without being onsite.
> >5. Can you install ISA 2004 offsite.
> >
> >Other then the runtime error, the server works very well.
> >
> >Thanks
> >
> >Steven
> >
> >
> >
>
>
.
- Follow-Ups:
- RE: RunTime Error! + reinstall SP1
- From: "Jenny wu [MSFT]"
- RE: RunTime Error! + reinstall SP1
- References:
- RE: RunTime Error! + reinstall SP1
- From: "Jenny wu [MSFT]"
- RE: RunTime Error! + reinstall SP1
- Prev by Date: Re: POP3 error ..... (The operation completed successfully.)
- Next by Date: Re: REDIR.ASP file in use - access denied when installing Exchange 2003 SP1
- Previous by thread: RE: RunTime Error! + reinstall SP1
- Next by thread: RE: RunTime Error! + reinstall SP1
- Index(es):
Relevant Pages
|
