RE: Remote Connection to SBS-2000

Hi,

Thanks for updates.

It seems you have changed your SBS 2000 local area IP address. Just as I
know, we need also to make sure that the ISA have been applied the setting
for it. It seems the port 3389 is not open correctly for the remote
desktop, but just as I know ISA 2000 have no configuration on the local
network, so could you check if the LAT on the ISA server is correctly
configured for the new IP range, if not all the traffic relate to RDP will
blocked as the ISA server might consider the traffic comes from the
internet, it will block the traffic then.

You do not need to reinstall ISA 2000 now. We may need to check if your ISA
is configured correctly.

Thanks again for your efforts. Please post back the results. We may also
need to gather the ISA log, you can check the log files on the following
location:

C:\Program Files\Microsoft ISA Server\ISALogs

Please feel free to let me know, if you have any further concerns. I will
be here waiting for your updates.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
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======================================================
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--------------------
| Thread-Topic: Remote Connection to SBS-2000
| thread-index: AcXuak/jn7n8BTUWQLKCsrv+sMR26Q==
| X-WBNR-Posting-Host: 69.234.184.85
| From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?=" <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <EA173014-E327-496E-81B8-C8D2451CF639@xxxxxxxxxxxxx>
<GNWwUqA7FHA.2132@xxxxxxxxxxxxxxxxxxxxx>
<F5ACD566-5C77-4C1D-B681-E41A7ED5FFC0@xxxxxxxxxxxxx>
<euBklgj7FHA.568@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Remote Connection to SBS-2000
| Date: Sun, 20 Nov 2005 23:08:02 -0800
| Lines: 311
| Message-ID: <C3947B10-6DE1-4B7B-B9B0-9D9976DAEDAC@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
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| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:224135
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Charles,
|
| When I reboot the SBS-2000 and do not login locally and try to login
using
| RDP after creating a VPN connection, it doen't work ...
|
| Also, I have tried to telnet <Server IP> 3389 after VPN the Server, but I
| get the error:
| Connecting to 192.168.222.7 ... Could not open connection to the host, on
| port 3389: Connect failed
|
| So, I need to physically go tomorrow morning to that site, login locally
to
| the SBS-2000, and run Internet Connection Wizard to refresh the ISA
settings
| and then I will be able to RDP the SBS-2000 both from the LAN or after
| VPN'ing the Server ...
|
| Just for your information, our LAN was initially set to 192.168.1.xxx /
| 255.255.255.0 and about 2 months ago, I have changed it to
192.168.222.xxx /
| 255.255.255.0 ... Is there any hidden setting within the ISA Server that
I
| need to change too ???
|
| Do you think I should uninstall the ISA 2000 Server that is on the
SBS-2000
| and then reinstall it again ???
|
| Thanks for your help and support and looking forward to your response ...
|
| Reda
|
|
| ""Charles Yang [MSFT]"" wrote:
|
| > Hi,
| >
| > It seems the RDP is worked now.
| >
| > Considering the situation you described, it seems the services is not
| > initialized fully when you try to RDP to SBS 2000.
| >
| > So could you tell us if you have reboot the SBS 2000 and then do not
logon
| > SBS 2000 locally, can you telnet to SBS 2000 from remote sites, is it
| > possible for you to RDP to SBS 2000?
| >
| > Also do you have router installed on your SBS 2000? As I know, ISA
setting
| > will not be changed after you reboot SBS 2000, it seems the ISA setting
is
| > not applied correctly.
| >
| > If possible, please also do the tests above and paste the information
so
| > that we can identify the root issue, please also check the event view
to
| > see if there are any error message related to ISA.
| >
| > Thanks again for your efforts.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Remote Connection to SBS-2000
| > | thread-index: AcXtXI6BN2f6nmEGT8Spp3E2wWt/uQ==
| > | X-WBNR-Posting-Host: 69.104.68.25
| > | From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?="
<RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <EA173014-E327-496E-81B8-C8D2451CF639@xxxxxxxxxxxxx>
| > <GNWwUqA7FHA.2132@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: Remote Connection to SBS-2000
| > | Date: Sat, 19 Nov 2005 14:57:03 -0800
| > | Lines: 161
| > | Message-ID: <F5ACD566-5C77-4C1D-B681-E41A7ED5FFC0@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223868
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Charles,
| > |
| > | Thanks for the detailed troubleshooting procedure ...
| > |
| > | I have Telnet Port 3389 and it gave me the blank screen, then it is
OK ...
| > |
| > | After a reboot and successful login on the SBS-2000, I can RDP the
| > SBS-2000
| > |
| > | But, if I reboot and didn't login locally to the SBS-2000, I cannot
RDP
| > it ...
| > |
| > | I am not sure if it is related to the initialization of the Terminal
| > | Services or has something to do with the ISA ...
| > |
| > | I also noticed that after I login to the SBS-2000 and run the
Internet
| > | Connection Wizard and reaply the ISA settings, I can RDP the SBS-2000
...
| > |
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > HI Reda,
| > | >
| > | > Welcome to SBS newsgroup.
| > | >
| > | > Issue description:
| > | > ==============
| > | >
| > | > I understand that you encountered problem when you RDP via VPN
| > connections.
| > | >
| > | > Analyzing and suggestions:
| > | > ===============
| > | >
| > | > Generally speaking, as you can access the SBS 2000 server within
Lan
| > via
| > | > RDP session, it should be something block the RDP traffic. In order
to
| > | > narrow down the issue, please help perform the steps below:
| > | >
| > | > 1. To verify this, let us the telnet 3389 port to see if it is
works.
| > To
| > | > do that, please follow the steps below:
| > | >
| > | > A. Open a Command Prompt window on the client.
| > | > B. Type the following command:
| > | >
| > | > telnet <internal ip address of the SBS 2000 server> 3389
| > | >
| > | > Can you see the blank screen? If not, the traffic to remote 3389 is
| > blocked.
| > | >
| > | > Please test it after VPN connection is established.
| > | >
| > | > 2. Please also check if you RDP to other internal client computer
via
| > VPN
| > | > connection do the issue still exists or not?
| > | > 3. If possible please connect a test client computer to the
external
| > NIC of
| > | > SBS 2000 and then establish the VPN connection to SBS 2000 then try
to
| > RDP
| > | > to SBS 2000 server to see if the issue still exists or not?
| > | > 4. Is there any hardware firewall installed on your SBS 2000?
| > | > 5. Do you encounter any issue to access the internal shared
resources
| > on
| > | > SBS 2000 server after VPN connections?
| > | > 6. Do you installed any hardware firewall on the remote computer,
if so
| > | > please also temporally remove it to see if the problem still
exists.
| > | >
| > | > I really appreciate your effort on this issue, please feel free to
post
| > | > back your results. The results for every question are important for
us
| > to
| > | > identify the problem I am glad to be of further assistance.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Remote Connection to SBS-2000
| > | > | thread-index: AcXrH8oStMQ13mhGQqitOC7/BYoPvQ==
| > | > | X-WBNR-Posting-Host: 69.104.68.25
| > | > | From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?="
| > <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Remote Connection to SBS-2000
| > | > | Date: Wed, 16 Nov 2005 18:37:01 -0800
| > | > | Lines: 22
| > | > | Message-ID: <EA173014-E327-496E-81B8-C8D2451CF639@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:223055
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | We have a Windows 2000 Small Business Server that is serving
about 20
| > | > Clients
| > | > | ... I used to be able to Remote Login using a VPN Connection then
| > Remote
| > | > | Desktop
| > | > | Connection to the Windows SBS-2000 Server to apply patches and
| > updates ...
| > | > |
| > | > | About 3 weeks ago, and after applying some patches, whenever I
log
| > | > remotely
| > | > | and apply a Windows or Security Patch that needs the Server to be
| > | > restarted,
| > | > | after I restart the Server, I can connect using the VPN, but when
I
| > try
| > | > to
| > | > | access the Server using RDC, I get the error that the "Remote
| > Connection
| > | > has
| > | > | timed out ... Please try to reconnect to the remote computer
again
| > ..."
| > | > |
| > | > | The only thing that resolves this problem is to go physically to
the
| > | > Office
| > | > | and
| > | > | logon locally ... After that, I can login remotely without a
problem
| > | > until
| > | > | the next restart ...
| > | > |
| > | > | The RRAS is working fine and the ISA seems OK too ...
| > | > |
| > | > | Appreciate your guidance to resolve this mystery ....
| > | > |
| > | > | Reda Hanna
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|

.

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