RE: Remote Connection to SBS-2000

Charles,

When I reboot the SBS-2000 and do not login locally and try to login using
RDP after creating a VPN connection, it doen't work ...

Also, I have tried to telnet <Server IP> 3389 after VPN the Server, but I
get the error:
Connecting to 192.168.222.7 ... Could not open connection to the host, on
port 3389: Connect failed

So, I need to physically go tomorrow morning to that site, login locally to
the SBS-2000, and run Internet Connection Wizard to refresh the ISA settings
and then I will be able to RDP the SBS-2000 both from the LAN or after
VPN'ing the Server ...

Just for your information, our LAN was initially set to 192.168.1.xxx /
255.255.255.0 and about 2 months ago, I have changed it to 192.168.222.xxx /
255.255.255.0 ... Is there any hidden setting within the ISA Server that I
need to change too ???

Do you think I should uninstall the ISA 2000 Server that is on the SBS-2000
and then reinstall it again ???

Thanks for your help and support and looking forward to your response ...

Reda


""Charles Yang [MSFT]"" wrote:

> Hi,
>
> It seems the RDP is worked now.
>
> Considering the situation you described, it seems the services is not
> initialized fully when you try to RDP to SBS 2000.
>
> So could you tell us if you have reboot the SBS 2000 and then do not logon
> SBS 2000 locally, can you telnet to SBS 2000 from remote sites, is it
> possible for you to RDP to SBS 2000?
>
> Also do you have router installed on your SBS 2000? As I know, ISA setting
> will not be changed after you reboot SBS 2000, it seems the ISA setting is
> not applied correctly.
>
> If possible, please also do the tests above and paste the information so
> that we can identify the root issue, please also check the event view to
> see if there are any error message related to ISA.
>
> Thanks again for your efforts.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
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>
> Any input or comments in this thread are highly appreciated.
> ======================================================
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>
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> --------------------
> | Thread-Topic: Remote Connection to SBS-2000
> | thread-index: AcXtXI6BN2f6nmEGT8Spp3E2wWt/uQ==
> | X-WBNR-Posting-Host: 69.104.68.25
> | From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?=" <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | References: <EA173014-E327-496E-81B8-C8D2451CF639@xxxxxxxxxxxxx>
> <GNWwUqA7FHA.2132@xxxxxxxxxxxxxxxxxxxxx>
> | Subject: RE: Remote Connection to SBS-2000
> | Date: Sat, 19 Nov 2005 14:57:03 -0800
> | Lines: 161
> | Message-ID: <F5ACD566-5C77-4C1D-B681-E41A7ED5FFC0@xxxxxxxxxxxxx>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223868
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Charles,
> |
> | Thanks for the detailed troubleshooting procedure ...
> |
> | I have Telnet Port 3389 and it gave me the blank screen, then it is OK ...
> |
> | After a reboot and successful login on the SBS-2000, I can RDP the
> SBS-2000
> |
> | But, if I reboot and didn't login locally to the SBS-2000, I cannot RDP
> it ...
> |
> | I am not sure if it is related to the initialization of the Terminal
> | Services or has something to do with the ISA ...
> |
> | I also noticed that after I login to the SBS-2000 and run the Internet
> | Connection Wizard and reaply the ISA settings, I can RDP the SBS-2000 ...
> |
> |
> | ""Charles Yang [MSFT]"" wrote:
> |
> | > HI Reda,
> | >
> | > Welcome to SBS newsgroup.
> | >
> | > Issue description:
> | > ==============
> | >
> | > I understand that you encountered problem when you RDP via VPN
> connections.
> | >
> | > Analyzing and suggestions:
> | > ===============
> | >
> | > Generally speaking, as you can access the SBS 2000 server within Lan
> via
> | > RDP session, it should be something block the RDP traffic. In order to
> | > narrow down the issue, please help perform the steps below:
> | >
> | > 1. To verify this, let us the telnet 3389 port to see if it is works.
> To
> | > do that, please follow the steps below:
> | >
> | > A. Open a Command Prompt window on the client.
> | > B. Type the following command:
> | >
> | > telnet <internal ip address of the SBS 2000 server> 3389
> | >
> | > Can you see the blank screen? If not, the traffic to remote 3389 is
> blocked.
> | >
> | > Please test it after VPN connection is established.
> | >
> | > 2. Please also check if you RDP to other internal client computer via
> VPN
> | > connection do the issue still exists or not?
> | > 3. If possible please connect a test client computer to the external
> NIC of
> | > SBS 2000 and then establish the VPN connection to SBS 2000 then try to
> RDP
> | > to SBS 2000 server to see if the issue still exists or not?
> | > 4. Is there any hardware firewall installed on your SBS 2000?
> | > 5. Do you encounter any issue to access the internal shared resources
> on
> | > SBS 2000 server after VPN connections?
> | > 6. Do you installed any hardware firewall on the remote computer, if so
> | > please also temporally remove it to see if the problem still exists.
> | >
> | > I really appreciate your effort on this issue, please feel free to post
> | > back your results. The results for every question are important for us
> to
> | > identify the problem I am glad to be of further assistance.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Remote Connection to SBS-2000
> | > | thread-index: AcXrH8oStMQ13mhGQqitOC7/BYoPvQ==
> | > | X-WBNR-Posting-Host: 69.104.68.25
> | > | From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?="
> <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | > | Subject: Remote Connection to SBS-2000
> | > | Date: Wed, 16 Nov 2005 18:37:01 -0800
> | > | Lines: 22
> | > | Message-ID: <EA173014-E327-496E-81B8-C8D2451CF639@xxxxxxxxxxxxx>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223055
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | We have a Windows 2000 Small Business Server that is serving about 20
> | > Clients
> | > | ... I used to be able to Remote Login using a VPN Connection then
> Remote
> | > | Desktop
> | > | Connection to the Windows SBS-2000 Server to apply patches and
> updates ...
> | > |
> | > | About 3 weeks ago, and after applying some patches, whenever I log
> | > remotely
> | > | and apply a Windows or Security Patch that needs the Server to be
> | > restarted,
> | > | after I restart the Server, I can connect using the VPN, but when I
> try
> | > to
> | > | access the Server using RDC, I get the error that the "Remote
> Connection
> | > has
> | > | timed out ... Please try to reconnect to the remote computer again
> ..."
> | > |
> | > | The only thing that resolves this problem is to go physically to the
> | > Office
> | > | and
> | > | logon locally ... After that, I can login remotely without a problem
> | > until
> | > | the next restart ...
> | > |
> | > | The RRAS is working fine and the ISA seems OK too ...
> | > |
> | > | Appreciate your guidance to resolve this mystery ....
> | > |
> | > | Reda Hanna
> | > |
> | > |
> | >
> | >
> |
>
>
.

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