RE: Remote Connection to SBS-2000
- From: "Reda Hanna" <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 19 Nov 2005 14:57:03 -0800
Charles,
Thanks for the detailed troubleshooting procedure ...
I have Telnet Port 3389 and it gave me the blank screen, then it is OK ...
After a reboot and successful login on the SBS-2000, I can RDP the SBS-2000
But, if I reboot and didn't login locally to the SBS-2000, I cannot RDP it ...
I am not sure if it is related to the initialization of the Terminal
Services or has something to do with the ISA ...
I also noticed that after I login to the SBS-2000 and run the Internet
Connection Wizard and reaply the ISA settings, I can RDP the SBS-2000 ...
""Charles Yang [MSFT]"" wrote:
> HI Reda,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ==============
>
> I understand that you encountered problem when you RDP via VPN connections.
>
> Analyzing and suggestions:
> ===============
>
> Generally speaking, as you can access the SBS 2000 server within Lan via
> RDP session, it should be something block the RDP traffic. In order to
> narrow down the issue, please help perform the steps below:
>
> 1. To verify this, let us the telnet 3389 port to see if it is works. To
> do that, please follow the steps below:
>
> A. Open a Command Prompt window on the client.
> B. Type the following command:
>
> telnet <internal ip address of the SBS 2000 server> 3389
>
> Can you see the blank screen? If not, the traffic to remote 3389 is blocked.
>
> Please test it after VPN connection is established.
>
> 2. Please also check if you RDP to other internal client computer via VPN
> connection do the issue still exists or not?
> 3. If possible please connect a test client computer to the external NIC of
> SBS 2000 and then establish the VPN connection to SBS 2000 then try to RDP
> to SBS 2000 server to see if the issue still exists or not?
> 4. Is there any hardware firewall installed on your SBS 2000?
> 5. Do you encounter any issue to access the internal shared resources on
> SBS 2000 server after VPN connections?
> 6. Do you installed any hardware firewall on the remote computer, if so
> please also temporally remove it to see if the problem still exists.
>
> I really appreciate your effort on this issue, please feel free to post
> back your results. The results for every question are important for us to
> identify the problem I am glad to be of further assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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> --------------------
> | Thread-Topic: Remote Connection to SBS-2000
> | thread-index: AcXrH8oStMQ13mhGQqitOC7/BYoPvQ==
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> | From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?=" <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Remote Connection to SBS-2000
> | Date: Wed, 16 Nov 2005 18:37:01 -0800
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> | We have a Windows 2000 Small Business Server that is serving about 20
> Clients
> | ... I used to be able to Remote Login using a VPN Connection then Remote
> | Desktop
> | Connection to the Windows SBS-2000 Server to apply patches and updates ...
> |
> | About 3 weeks ago, and after applying some patches, whenever I log
> remotely
> | and apply a Windows or Security Patch that needs the Server to be
> restarted,
> | after I restart the Server, I can connect using the VPN, but when I try
> to
> | access the Server using RDC, I get the error that the "Remote Connection
> has
> | timed out ... Please try to reconnect to the remote computer again ..."
> |
> | The only thing that resolves this problem is to go physically to the
> Office
> | and
> | logon locally ... After that, I can login remotely without a problem
> until
> | the next restart ...
> |
> | The RRAS is working fine and the ISA seems OK too ...
> |
> | Appreciate your guidance to resolve this mystery ....
> |
> | Reda Hanna
> |
> |
>
>
.
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