RE: SBS Backup problems

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Hi Tonton,

Thanks for your reply.

AS I know, although it is SBS standard edition, there should have a
Microsoft SQL Server folder located under C:\Program Files. Because
SharePoint (Companyweb) uses the MSSQL$SharePoint database and the
Monitoring features use the MSSQL$SBSMonitoring database to store data.

You still need to install those hotfixes I have suggested. Thanks for your
time.

Regarding the links, I have double checked them and I can open all of them.
Would you please help me confirm if you can access them in home or other
computer which does not belong to SBS?

I will look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: SBS Backup problems
| | From: =?Utf-8?B?VG9udG9u?= <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
|| Subject: RE: SBS Backup problems
| Date: Thu, 17 Nov 2005 04:11:04 -0800
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| Crina,
|
| None of the links under the heading of "For more information regarding
| Volume Shadow Copy, please refer to the following resources" works.
|
| Thanks
|
| ""Crina Li"" wrote:
|
| > Hi Tonton,
| >
| > Thanks for your reply.
| >
| > From the backup log, I find the following error message.
| >
| > Error returned while creating the volume shadow copy: 800423f2
| > Reverting to non-shadow copy backup mode.
| >
| > It can occur when both the following conditions are true:
| >
| > - You back up data from a volume that contains a Microsoft SQL Server
| > database.
| >
| > - The recovery model of the SQL Server database is configured to use an
| > option that is different from "Simple".
| >
| > To resolve the issue, please contact Microsoft PSS for the hot fix
| > described in the following KB article (also provides a path to our PSS):
| >
| > 828481 Error 800423f4 appears in the backup log file when you back up a
| > volume
| > http://support.microsoft.com/?id=828481
| >
| > 826936 Time-out errors occur in Volume Shadow Copy service writers, and
| > shadow
| > http://support.microsoft.com/?id=826936
| >
| > 833167 A Volume Shadow Copy Service (VSS) update package is available
for
| > Windows Server 2003
| > http://support.microsoft.com/?id=833167
| >
| > Please note that any requests for hot fixes from PSS will NOT be
charged.
| >
| > If the problem still occurs, please help me collect the following
| > information:
| >
| > 1. What's the brand and model of the backup device?
| > 2. If you configure the backup wizard to back up the system to local
drive,
| > will this problem also occur?
| > 3. Check if you have write permission on F drive.
| >
| > For more information regarding Volume Shadow Copy, please refer to the
| > following resources:
| >
| > 304606 Description of the Shadow Copies Feature in Windows Server 2003
| > http://support.microsoft.com/?id=304606
| >
| >
http://www.microsoft.com/resources/documentation/WindowsServ/2003/all/techre
| >
f/en-us/Default.asp?url=/resources/documentation/WindowsServ/2003/all/techre
| > f/en-us/W2K3TR_vss_what.asp
| >
| >
http://www.microsoft.com/seminar/shared/asp/view.asp?url=/seminar/en/2003042
| > 4vcon07/manifest.xml
| >
| >
http://www.microsoft.com/windowsserver2003/technologies/activedirectory/w2k3
| > actdirfastrec.mspx
| >
| >
http://www.microsoft.com/windowsserversystem/storage/technologies/vss/defaul
| > t.mspx
| >
| > Please do not hesitate to let me know if you have any further concerns.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: SBS Backup problems
| > | | From: =?Utf-8?B?VG9udG9u?= <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <7248AE78-B5C5-4899-9D4D-0B93A9EC0956@xxxxxxxxxxxxx>
| > <mAe8X$n6FHA.644@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: SBS Backup problems
| > | Date: Wed, 16 Nov 2005 14:21:41 -0800
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | Crina,
| > |
| > | I have emailed you all the requested infromation.
| > |
| > | Thanks a lot for your help.
| > |
| > | Cheers
| > |
| > |
| > | ""Crina Li"" wrote:
| > |
| > | > Hi Tonton,
| > | >
| > | > Thank you for posting in SBS newsgroup.
| > | >
| > | > From the description, I understand that when you used the SBS
backup
| > wizard
| > | > to perform the backup, you received errors from the backup log.
There
| > is no
| > | > problem to perform the backup by using Ntbacukp program. If I have
| > | > misunderstood your concerns, please do let me know.
| > | >
| > | > In order to narrow down the problem, please help to gather the
| > following
| > | > information:
| > | >
| > | > 1. Is there any third-party software (anti-virus, server management
or
| > | > other application service) installed on the SBS 2003 server? The
most
| > | > possible cause of this issue is that you have installed some
| > application or
| > | > third-party software that has VSS function which will conflict with
| > | > built-in VSS function of SBS 2k3 server. So I suggest you check if
you
| > | > install any software just before the issue occurred, especially the
| > | > following software
| > | >
| > | > IBM's Tivoli TSM
| > | >
| > | > Computer Associates Unicenter
| > | >
| > | > More information:
| > | >
| > | > 888035 Quarantined virus files are skipped and your backup reports
a
| > failed
| > | > http://support.microsoft.com/?id=888035
| > | >
| > | > 2. Log on the server as Administrator. Open Server Management
console,
| > | > navigate to 'Backup' snap-in. In the right-panel, click 'Backup
Now'
| > link.
| > | > Will this problem be reproduced?
| > | >
| > | > 3. What's the brand and model of the backup device? If you
configure
| > the
| > | > backup wizard to back up the system to local drive, will this
problem
| > also
| > | > occur?
| > | >
| > | > 4. Please gather the latest NTbackup and SBS Backuprunner logs,
| > compress
| > | > them to a ZIP file, and then send it to me for analysis at
| > | > v-crinal@xxxxxxxxxxxxx:
| > | >
| > | > 1) The Backupxx.log files in the folder 'C:\Documents and
| > | > Settings\SBS Backup User\Local Settings\Application
| > Data\Microsoft\Windows
| > | > NT\NTBackup\data'.
| > | >
| > | > 2) The Sbsbackuplog0x.log files which can be located under
the
| > | > folder C:\program files\Microsoft Windows Small Business
| > | > Server\Support\Backup Logs.
| > | >
| > | > Thanks for your time and I look forward to hearing from you.
| > | >
| > | > Best regards,
| > | >
| > | > Crina Li (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | > --------------------
| > | > | Thread-Topic: SBS Backup problems
| > | > || From: =?Utf-8?B?VG9udG9u?= <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: SBS Backup problems
| > | > | Date: Tue, 15 Nov 2005 09:06:09 -0800
| > | > | | Newsgroups: microsoft.public.windows.server.sbs
| > | > | |
| > | > | Running SBS 2003 Standard edition with SBS backup and backing
into a
| > | > external
| > | > | USB2 drive.
| > | > |
| > | > | This one is a strange one. I see backup failed message on the
Server
| > | > | Management screen for the last 2 weeks. Although the backup runs
and
| > | > creates
| > | > | a backup.bkf file with all drives but C: drive. Some reason it
keeps
| > | > skiping
| > | > | the C: drive . There are 2 other drives on this server. If I run
the
| > | > NTbackup
| > | > | with the SNAP OFF command just for the C drive it seems like it
runs
| > | > | successfully (albeit less than the used space on C: drive).
| > | > |
| > | > | Below is the log file with its error messages;
| > | > |
| > | > | Backup Runner started.
| > | > | Launching NTBackup: ntbackup.exe backup "@C:\Program
Files\Microsoft
| > | > Windows
| > | > | Small Business Server\Backup\Small Business Backup Script.bks" /d
| > "SBS
| > | > Backup
| > | > | created on 15/11/2005 at 01:30" /v:yes /r:no /rs:no /hc:off /m
normal
| > /j
| > | > | "Small Business Server Backup Job" /l:s /f "F:\Backup
Files\Backup
| > | > | Files\Small Business Server Backup (03).bkf" /UM
| > | > | NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup
User\Local
| > | > | Settings\Application Data\Microsoft\Windows
| > NT\NTBackup\data\backup02.log
| > | > | =====================<BEGIN NTBACKUP LOG
FILE>=====================
| > | > | Backup Status
| > | > | Operation: Backup
| > | > | Active backup destination: File
| > | > | Media name: "Small Business Server Backup (03).bkf created
15/11/2005
| > at
| > | > | 01:30"
| > | > |
| > | > | Backup (via shadow copy) of "C: "
| > | > | Backup set #1 on media #1
| > | > | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
| > | > | Media name: "Small Business Server Backup (03).bkf created
15/11/2005
| > at
| > | > | 01:30"
| > | > |
| > | > | Backup Type: Normal
| > | > |
| > | > | Backup started on 15/11/2005 at 01:33.
| > | > | Warning: Unable to open "C:\" - skipped.
| > | > | Reason: The system cannot find the file specified.
| > | > |
| > | > |
| > | > | Backup completed on 15/11/2005 at 01:33.
| > | > | Directories: 0
| > | > | Files: 0
| > | > | Bytes: 0
| > | > | Time: 1 second
| > | > | Backup (via shadow copy) of "E: "
| > | > | Backup set #2 on media #1
| > | > | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
| > | > | Media name: "Small Business Server Backup (03).bkf created
15/11/2005
| > at
| > | > | 01:30"
| > | > |
| > | > | Backup Type: Normal
| > | > |
| > | > | Backup started on 15/11/2005 at 01:33.
| > | > | Backup completed on 15/11/2005 at 03:31.
| > | > | Directories: 8382
| > | > | Files: 71072
| > | > | Bytes: 25,556,786,330
| > | > | Time: 1 hour, 57 minutes, and 29 seconds
| > | > | Backup (via shadow copy) of "F: BACKUP"
| > | > | Backup set #3 on media #1
|

.

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