RE: ExChSrv sends multiple copies of emails to users via POP3

Hi,

Thanks for updates.

>From your description, if you remove forward unresolved emails to your
ISP's smarthost, you will be failed to send emails. You can just add the
forward all unresolved the email to ISP smarthost, but you need to
configure your Exchange to forward all emails to your ISP when run CEICW,
you can input the ISP smarthost so that all the internet emails will be
configured via ISP then when you send internet emails.


For detailed information about how to run CEICW, please refer to the
following KB article:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Hope the above information helpful, please feel free to post back your
results. I am glad to be of further assistance.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: ExChSrv sends multiple copies of emails to users via POP3
| thread-index: AcXsHKVEx7wb4V3zQUGBY4hDOeDAig==
| X-WBNR-Posting-Host: 220.245.178.134
| From: "=?Utf-8?B?QXNod2luIEAgU3VtaXg=?="
<AshwinSumix@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <0FA856C0-EB74-4E52-AF61-D35A6295C5FD@xxxxxxxxxxxxx>
<mAJa3AO5FHA.3556@xxxxxxxxxxxxxxxxxxxxx>
<06A0B996-FB47-4FBC-B009-830C92582BDB@xxxxxxxxxxxxx>
<uQJpKLB7FHA.1236@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: ExChSrv sends multiple copies of emails to users via POP3
| Date: Fri, 18 Nov 2005 00:47:02 -0800
| Lines: 345
| Message-ID: <3A2F9E24-5B81-49C1-91A4-9542BA356DD5@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223467
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hello Charles.
|
| Thanks for the response.
|
| I am a little bit confused.
|
| Lets say I have a pop account at my Webhost called nick@xxxxxxxxxxxxx
| This address is filtered out from the catchall.
|
| Now I want to send a email from internally to him.
|
| Do i remove the Forward unresolved email recipent to host:
mail.isp.com.au
| So that there is nothing in there?
|
| ANd create a contact?
|
| I did this and restarted all the exchange servers,
|
| I created a contact in the AD with nicks details and his SMTP address as
| nick@xxxxxxxxxxxxx (same as the pop3)
|
| So when this is created, I went to send a email to the contact and it
failed
| with this response
| Your message did not reach some or all of the intended recipients.
|
| Subject: Test 2
| Sent: 11/18/2005 7:36 PM
|
| The following recipient(s) could not be reached:
|
| Nick Ball on 11/18/2005 7:36 PM
| A configuration error in the e-mail system caused the message to bounce
| between two servers or to be forwarded between two recipients. Contact
your
| administrator.
| <domain.com.au #5.4.6>
|
| ANy ideas?
| Or can you step me through this?
|
| Thank you
| Ash
|
|
| ""Charles Yang [MSFT]"" wrote:
|
| > HI,
| >
| > Thanks for detailed updates.
| >
| > It seems the problem exists when you forward all unresolved the email
to
| > the ISP smarthost. The ISP will then deliver the email again to your
global
| > mailbox. Then your user will receive multiple duplicate emails.
| >
| >
| > On SBS side, If you want to send email to the five external users, we
| > suggest you create contacts in AD for that five users, you can give the
| > external contacts for these five users. Then when you send emails to
those
| > five users, the SBS domain will find the right way to deliver the
emails
| > then it will not route to ISP for delivering. You can follow the
methods
| > below to create a AD contacts for those users:
| >
| > 1. Start the Active Directory Users and Computers snap-in.
| > 2. Expand the server, and then right-click Users.
| > 3. Click New, and then click Contact.
| > 4. Type a name.
| > 5. Click Modify, click SMTP, and then click OK to create the custom
SMTP
| > mail address.
| > 6. Type the SMTP e-mail address, click OK, click Next, and then click
| > Finish.
| >
| > Hope the above information helpful to your issue. I am glad to be of
| > further assistance.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: ExChSrv sends multiple copies of emails to users via
POP3
| > | thread-index: AcXr44KaL//MufOCS9WiCRc/xGbWbA==
| > | X-WBNR-Posting-Host: 220.245.178.134
| > | From: "=?Utf-8?B?QXNod2luIEAgU3VtaXg=?="
| > <AshwinSumix@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <0FA856C0-EB74-4E52-AF61-D35A6295C5FD@xxxxxxxxxxxxx>
| > <mAJa3AO5FHA.3556@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: ExChSrv sends multiple copies of emails to users via POP3
| > | Date: Thu, 17 Nov 2005 17:58:03 -0800
| > | Lines: 191
| > | Message-ID: <06A0B996-FB47-4FBC-B009-830C92582BDB@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:223386
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hello Charles,
| > |
| > | Firstly thank you for all your help...
| > | I have narrowed this down to what is my issue.
| > | If you could help me it would be great.
| > |
| > | Setup: My ISP has a catchall address for domain XYZ. In a POP3 Setup
so
| > | anything @XYZ falls into the catchall pop3 account. It has 5
exceptions,
| > this
| > | is for the users that are not part of the SBS Domain, so when a email
| > comes
| > | to them the catchall filters them out and delivers it to their own
pop3
| > | accounts. which they connect to and download.
| > |
| > | My Exchange Server use's a POP3 connector which connects to the pop3
| > account
| > | (lets call it all@xxxxxxxxxx) and downloads the emails.
| > | Exchange then distrubutes those emails successfully.
| > |
| > | However, when a client on the LAN sends a email to a person who is
not in
| > | the Domain (the 5 exceptions) it fails, since it can not find that
user
| > | 1@xxxxxxxxxx - which is correct because they are not listed in the AD.
| > | So in the Connector in the Exchange SYSTEM MANAGER -
| > | Server\Server\Protocols\SMTP\ virtual server, in the properties in
| > MESSAGES,
| > | i have enabled Forward all mail with unresolved recipients to host -
and
| > use
| > | their ISP's DNS.
| > |
| > | What happens is when a email comes into the catch all that is
incorrectly
| > | addressed, it uses the FORWARD fucntion, sends to the ISP, the ISP
then
| > | delivers it to my Catchall Address again, and SBS then downloads the
| > email
| > | again.
| > | Which can cause major greif if thre is more than 1 person on that
header
| > | (TO, CC or BCC field)
| > |
| > | Is there any way I can stop this from happening.
| > |
| > | I have already setup on the SBS POP3 Conenctor to deliver failed mail
to
| > a
| > | user account as well.
| > |
| > | I have a major issue at the moment I do not how to fix this... is
there
| > any
| > | way???
| > |
| > | Regards Ash
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > HI,
| > | >
| > | > Welcome to SBS newsgroup.
| > | >
| > | > Issue description:
| > | > ==============
| > | >
| > | > I understand that you encountered problem when receiving email
which
| > send
| > | > to multiple internal user.
| > | >
| > | > Analyzing and suggestion:
| > | > ===============
| > | >
| > | > Before we go any further, can I assume that you used POP3
connectors to
| > | > receive emails from ISP's global mailbox?
| > | >
| > | > Generally speaking, the issue should be related to routing methods
you
| > set
| > | > on your POP3 connectors. By default, we can set the routing rules
to
| > route
| > | > the email to exact user via the email address on the CC or TO
fields.
| > | >
| > | > For example, you can set a rule to route all the email with
| > a@xxxxxxxxxx on
| > | > the CC or To field to the exact Exchange mailbox. Please set the
| > routing
| > | > rule according to the steps below:
| > | >
| > | > 1. Open the POP3 management node on the Server managements.
| > | > 2. In the POP3 mailbox type, please choose Global mailbox.
| > | > 3. Then set the routing rules, configure a rule for special
Exchange
| > | > mailbox, for example set a@xxxxxxxxxx as the setting on the text
fields
| > in
| > | > TO or CC fields.
| > | >
| > | > This will help the POP3 connector only route the emails with
| > a@xxxxxxxxxx
| > | > on the CC or To field email to the exact Exchange mailbox.
| > | >
| > | > If the issue still exists, please kindly check how many emails you
| > download
| > | > from ISP side, make sure that you did not receive multiple emails
from
| > ISP
| > | > via POP3 connectors.
| > | >
| > | > You can also refer to the KB article below:
| > | >
| > | > 264249 Exchange Server Connector for POP3 Mailboxes deliver
multiple
| > copies
| > | > of messages
| > | > http://support.microsoft.com/?id=264249
| > | >
| > | > I really appreciate your time to cooperate on this issue, please
feel
| > free
| > | > to post back. I am glad to be of further assistance.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: ExChSrv sends multiple copies of emails to users
via
| > POP3
| > | > | thread-index: AcXkyTMg78OZ62h1TcyFhop/XF7iyg==
| > | > | X-WBNR-Posting-Host: 220.245.178.134
| > | > | From: "=?Utf-8?B?QXNod2luIEAgU3VtaXg=?="
| > | > <AshwinSumix@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: ExChSrv sends multiple copies of emails to users via POP3
| > | > | Date: Tue, 8 Nov 2005 17:02:04 -0800
| > | > | Lines: 26
| > | > | Message-ID: <0FA856C0-EB74-4E52-AF61-D35A6295C5FD@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:220242
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hello Guys
| > | > |
| > | > | My question is this, that I have SBS 2003 running Exchange Server.
| > | > |
| > | > | I have a catchall address setup at my WebHosting company (lets
call
| > it
| > | > | XYZ@xxxxxxxxxx). WHen my exchsrv connected to this box it
downloads
| > all
| > | > the
| > | > | emails correctly, and distributes (as per the setting within the
| > Manage
| > | > POP3
| > | > | Emails - Mailbox INformation - Global Mailbox and the Email
domain
| > | > name)...
| > | > | them without a problem, but...
|

.

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