RE: Remote Connection to SBS-2000
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Fri, 18 Nov 2005 06:37:35 GMT
HI Reda,
Welcome to SBS newsgroup.
Issue description:
==============
I understand that you encountered problem when you RDP via VPN connections.
Analyzing and suggestions:
===============
Generally speaking, as you can access the SBS 2000 server within Lan via
RDP session, it should be something block the RDP traffic. In order to
narrow down the issue, please help perform the steps below:
1. To verify this, let us the telnet 3389 port to see if it is works. To
do that, please follow the steps below:
A. Open a Command Prompt window on the client.
B. Type the following command:
telnet <internal ip address of the SBS 2000 server> 3389
Can you see the blank screen? If not, the traffic to remote 3389 is blocked.
Please test it after VPN connection is established.
2. Please also check if you RDP to other internal client computer via VPN
connection do the issue still exists or not?
3. If possible please connect a test client computer to the external NIC of
SBS 2000 and then establish the VPN connection to SBS 2000 then try to RDP
to SBS 2000 server to see if the issue still exists or not?
4. Is there any hardware firewall installed on your SBS 2000?
5. Do you encounter any issue to access the internal shared resources on
SBS 2000 server after VPN connections?
6. Do you installed any hardware firewall on the remote computer, if so
please also temporally remove it to see if the problem still exists.
I really appreciate your effort on this issue, please feel free to post
back your results. The results for every question are important for us to
identify the problem I am glad to be of further assistance.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: Remote Connection to SBS-2000
| thread-index: AcXrH8oStMQ13mhGQqitOC7/BYoPvQ==
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| From: "=?Utf-8?B?UmVkYSBIYW5uYQ==?=" <RedaHanna@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Remote Connection to SBS-2000
| Date: Wed, 16 Nov 2005 18:37:01 -0800
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|
| We have a Windows 2000 Small Business Server that is serving about 20
Clients
| ... I used to be able to Remote Login using a VPN Connection then Remote
| Desktop
| Connection to the Windows SBS-2000 Server to apply patches and updates ...
|
| About 3 weeks ago, and after applying some patches, whenever I log
remotely
| and apply a Windows or Security Patch that needs the Server to be
restarted,
| after I restart the Server, I can connect using the VPN, but when I try
to
| access the Server using RDC, I get the error that the "Remote Connection
has
| timed out ... Please try to reconnect to the remote computer again ..."
|
| The only thing that resolves this problem is to go physically to the
Office
| and
| logon locally ... After that, I can login remotely without a problem
until
| the next restart ...
|
| The RRAS is working fine and the ISA seems OK too ...
|
| Appreciate your guidance to resolve this mystery ....
|
| Reda Hanna
|
|
.
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