Re: Trend - CSM

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I agree, unless what you use (and are familiar with, and know how to
configure) leaves something to be desired - then switching to another
product probably isn't a good idea. And may be fatal to your data.

Heck, I don't even like switching versions of same manufacturer - in the
case of CSM 2 and CSM 3, there as many differences than similarities - so
it's kind of like switching products - a learning curve. Best done in a test
environment ;-/.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"TimeTraveller" <TimeTraveller@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0a6ff.47919$Es4.42348@xxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hi Daniel,
>
> With Security and Antivirus products they HAVE to work out of the box and
> be reliable - else they are more useless than a match in a furnace!
>
> The mcafee products I use for the same Server/Exchange Client scenario is
> MCAFEE AVD total virus defense, however a new product is on its way at
> least a new version.
>
> This has all the central management and monitoring of the client and
> servers etc.
>
> Once all setup it just works!
>
> TT
>
> "Daniel Jewel" <cyberdudeiq@xxxxxxxxxxxx> wrote in message
> news:uCOnvV76FHA.444@xxxxxxxxxxxxxxxxxxxxxxx
>> TimeTraveller wrote:
>>
>>>ok Being an AVID mcafee user for many years now, I see all this talk of
>>>trend micros C/S/M product so think "OK, I will download and see how it
>>>works for me"
>>>
>>>Downloaded etc. as trial product states will update for 30 days.
>>>
>>>Server is a 2003 Server with ISA (not SBS but doesnt really matter)
>>>
>>>Installed and rolled out client no problem.
>>>
>>>However it hasnt updated for ages!
>>>
>>>if I run the Manual Update in its Security WEB Control Panel it goes
>>>through but states NO UPDATES AVAILABLE.
>>>
>>>However in the Security Dashboard under LIVE STATUS. it indicates that my
>>>server is OUTDATED as far as updates etc.
>>>
>>>I have tried in the global settings With and with specifying a proxy,
>>>used Server IP and port 8080 (as this is ISA)
>>>
>>>Anything I may be missing?
>>>
>>>Thought I would contact Support but this was not an easy task on the
>>>website. SO I HAVE A BOXED PRODUCT FROM RESELLER etc. etc. NO I HAVE A
>>>TRIAL FROM YOUR WEBSITE, this wasnt an option so NO support.
>>>
>>>Couldnt even find a phone number
>>>
>>>So I think "OK" Imagine it is a Live server on a live site and I have an
>>>issue relating to this product, do I want to be a dead duck with no
>>>backup from the company!
>>>
>>>Mcafee is looking even better than usual at the moment!.
>>>
>>>I might add my sons computer now appears to have also contracted a virus
>>>so I am in the middle of sorting that! had the C/S/M been working
>>>probably would have been ok!!!!
>>>
>>>Any words of wisdom for me apart from USE MCAFEE!
>>>
>>>Thanks
>>>
>>>TT
>>>(Excuse the slight moan, but I am getting increasingly frustrated with
>>>products that dont seeem to work out of the Box, appreciate in this case
>>>it may just be a config on my part that I have not checked/Changed - but
>>>it did update itself fine initially - only 4 days into the trial by the
>>>way)
>>>TT
>>>
>>>
>> Hey TT...
>> I too am getting VERY frustrated with TrendMicro lack of professional
>> support !!! and I have a few (more than15) customers with installations
>> of Trend...I recently had a very serious issue with the C/S/M Suite
>> 3...it thrashed my SMTP, Security Dashboard did not work and, and,
>> and...trie to reach them for support...hu trend support...what is this
>> thing customers want? any way...what is the product from Mcafee you are
>> using ?
>>
>> Dan Jewel
>
>


.

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