RE: Outlook Web Access loses bits

Hi Jim,

Thanks for the email.

1. As you mentioned "When you using the http://195.172.215.130/exchange
to access the OWA, choose "Premium" or "Basic" check box in the OWA logon
page. All I get is this dialog; no sign of a checkbox (!)", please
understand it is expected behavior, please input your user name and
password to logon to the OWA.

2. As you mentioned, the option "Do Not Change Connection Type" is grayed
out, can I assume you haven't ever run the CEICW? If so, please strictly
follow the following article to run the CEICW:

I would like you to be familiar with CEICW (Configure Email and Internet
Connection Wizard) first. This wizard is specially designed for SBS and
helps you configure the internet access, firewall and email settings of the
server. More information:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

How to configure the server for Internet access [Author Mari?tte Knap]
http://www.smallbizserver.net/Default.aspx?tabid=185

3. If the issue persists, please help me collect the following information:

a. Please run 'eventvwr.exe' (without the quotation marks) on the command
prompt on the SBS 2003 Server, and check if there are any error messages
about this issue, then paste the full context in your reply.

b. Send the most recent IIS log files to me for analysis. To do so, please
reproduce this issue again, and then go to C:\WINDOWS\system32\LogFiles,
compress the W3SVC1 folder and send the zip file to me.

NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.

I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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Any input or comments in this thread are highly appreciated.
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