RE: Remote Web Workplace Connect to client computer error
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Thu, 17 Nov 2005 10:04:14 GMT
Hello Bob,
Thank you for posting back!
When you select or click Connect to connect to the machine, the browser is
going to attempt to download a Microsoft Remote Desktop ActiveX control
from the server to the client. That's going to be if the client does not
already have it installed. Since the issue doesn't occur on the other
computers, it's probably a client issue.
1. Let's enable the "Do not save encrypted pages to disk" feature in
Internet Explorer on the client and see if this helps:
A. In Internet Explorer, click Internet Options on the Tools menu.
B. Click the Advanced tab. Scroll to the bottom, in the Security section,
click to check the "Do not save encrypted pages to disk" check box.
C. Click OK. Restart IE and have a test.
2. Set the IE security setting and see if this makes a difference:
A. Open Internet Explorer, click Internet Options on the Tools menu.
B. Click the Security tab, select Internet and click Custom Level.
C. Select Prompt or Enable for Download signed ActiveX controls and
Download unsigned ActiveX controls.
D. Click OK. Restart IE and have a test.
3. Please note that you need to be a local admin to install Active X
controls. I recommend logging in as an admin, installing the ActiveX
control, then logging in as the regular user to use the RWW or anything
else.
4. The actual file that is downloading is located under the
%systemroot%\Inetpub\Remote directory on the SBS server, and it's called
Msrdp.cab. You may copy the Msrdp.cab from the SBS server to the client
computer, and install it manually.
Hope this helps. If you have any updates, please feel free to let me know.
I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: Remote Web Workplace Connect to client computer error
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>Subject: RE: Remote Web Workplace Connect to client computer error
>Date: Wed, 16 Nov 2005 04:58:02 -0800
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>The system can use the built in XP Remote desktop connection to connect
fine.
>It only happens using the RWW connect t o client computers. Once you
choose a
>computer from the list you recieve a small dialog box that says an invalid
>server name was encountered. There is no more information. All other
remote
>PC'c can connect only this one remote PC cannot. This system gets the same
>error when trying to connect to a different SBS server's RWW clients
desktops
>at another location also. So it is in the workstation. I thought I saw a
tech
>note on how to remove the active x RWW downloads to the remote system so
at
>the next logon attempt it will be re-downloaded. I would think this would
be
>the easiest thing to try. But I cannot find the article again. This did
work
>on this system before. but the user says nothing has changed.
>
>thank you
>
>Bob
>
.
- References:
- RE: Remote Web Workplace Connect to client computer error
- From: "Brandy Nee [MSFT]"
- RE: Remote Web Workplace Connect to client computer error
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- RE: Remote Web Workplace Connect to client computer error
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