RE: Problems with Remote Desktop Connction to SBS

Brandy,

Thanks for your reply. These are screen shots of the process.
(The screen shots are posted separately)

First I start the remote connection dialog and select my SBS

See dialog 1

Click Connect and get the following message.

See dialog 2

This happens from workstations on the LAN and from my laptop when out of
the office and connecting over a VPN and on the server itself (you can
connect to the server via an TS admin session from the server itself but
I guess you would know that)

I will repeat for clarity that I have been administering this server for
as long as SBS 2003 has been out using RDC and I have not had this
problem until I loaded SP1 last week.

Now to answer your other questions:

1. Did you install SBS 2K3 SP1 and Exchange SP2 successfully? Did you
meet
any error message during the installation?

The entire process ran smoothly with no error messages.

For your information: We suggest that customers install full patches of
SBS
2K3 SP1, then install Exchange Server 2003 SP2. Could you please point
me
the document or the web link that indicates "I.e. after the Win2003 SP1
but
before the SBS SP1"?

http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-
9bc48e0b3fc3/ToDownLoadFilesandReadInstructions.htm

In step four I substituted Exchange Server SP2 for SP1. Seemed the
sensible thing to do.

2. You mentioned "Disconnect, but leave session running", I have
following
two questions:

a. As Sarah said, how did you disconnect?

I disconnect by clicking the X.

See dialog 3

b. After you disconnect, how did you leave session running?

The session remains running automatically, as per the dialog below:

See dialog 4

I click OK

3. Please type the full error message word by word to the Newsgroup, so
we
can perform accurate research. I also suggest that you capture a screen
shot for the error message and send it to my mailbox:
v-branee@xxxxxxxxxxxxxx

4. Does this issue occur in LAN or from the Internet?

Both

5. If you try another computer, and RDP to SBS Server, can this issue
reproduce?

It happens on both my workstations

6. You mentioned "Log on to remote desktop", I need to know how you
logged
on Remote Desktop, "mstsc", "mstsc -console" or through RWW?

See dialogs above

7. If you RDP to anther client workstation, can this issue reproduce?

No, in fact I am RDC'd into a workstation at a client's site as I write
this with no problems at all. I do this without issue from both their
LAN and from my own LAN via VPN.

One other thing, I have been through all the dialogs on the server for
remote session timeouts, both for group policies and for policies for my
personal profile and they are all set to never expire and allow re-
connection from any workstation.

I hope this helps and thank you for taking the time.

Regards,
Nigel Ainscoe




v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]") wrote in
news:E9L6yIy6FHA.1236@xxxxxxxxxxxxxxxxxxxxx:

> 1. Did you install SBS 2K3 SP1 and Exchange SP2 successfully? Did you
> meet any error message during the installation?
>
> For your information: We suggest that customers install full patches
> of SBS 2K3 SP1, then install Exchange Server 2003 SP2. Could you
> please point me the document or the web link that indicates "I.e.
> after the Win2003 SP1 but before the SBS SP1"?
>
> 2. You mentioned "Disconnect, but leave session running", I have
> following two questions:
>
> a. As Sarah said, how did you disconnect?
>
> b. After you disconnect, how did you leave session running?
>
> 3. Please type the full error message word by word to the Newsgroup,
> so we can perform accurate research. I also suggest that you capture a
> screen shot for the error message and send it to my mailbox:
> v-branee@xxxxxxxxxxxxxx
>
> 4. Does this issue occur in LAN or from the Internet?
>
> 5. If you try another computer, and RDP to SBS Server, can this issue
> reproduce?
>
> 6. You mentioned "Log on to remote desktop", I need to know how you
> logged on Remote Desktop, "mstsc", "mstsc -console" or through RWW?
>
> 7. If you RDP to anther client workstation, can this issue reproduce?
>
>

.

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