RE: Problems with Remote Desktop Connction to SBS
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Thu, 17 Nov 2005 02:54:09 GMT
Hello Nigel,
Thank you for posting to the SBS Newsgroup.
Thanks a lot for Sarah's input!
Nigel, I am sorry that I am not very clear what exact issue you have got. I
assume that your issue is, you
1. Did you install SBS 2K3 SP1 and Exchange SP2 successfully? Did you meet
any error message during the installation?
For your information: We suggest that customers install full patches of SBS
2K3 SP1, then install Exchange Server 2003 SP2. Could you please point me
the document or the web link that indicates "I.e. after the Win2003 SP1 but
before the SBS SP1"?
2. You mentioned "Disconnect, but leave session running", I have following
two questions:
a. As Sarah said, how did you disconnect?
b. After you disconnect, how did you leave session running?
3. Please type the full error message word by word to the Newsgroup, so we
can perform accurate research. I also suggest that you capture a screen
shot for the error message and send it to my mailbox:
v-branee@xxxxxxxxxxxxxx
4. Does this issue occur in LAN or from the Internet?
5. If you try another computer, and RDP to SBS Server, can this issue
reproduce?
6. You mentioned "Log on to remote desktop", I need to know how you logged
on Remote Desktop, "mstsc", "mstsc -console" or through RWW?
7. If you RDP to anther client workstation, can this issue reproduce?
Please take your time to collect the information for us to troubleshoot
your issue. If anything is unclear, please feel free to let me know. I am
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Subject: Problems with Remote Desktop Connction to SBS
>From: Nigel Ainscoe <publicnewsgroups@xxxxxxxxxxx>
>Organization: Jackson Delaney & Co.
>Message-ID: <Xns971077EE4AA68publicnewsgroupsnowh@xxxxxxxxxxxxx>
>User-Agent: Xnews/5.04.25
>Newsgroups: microsoft.public.windows.server.sbs
>Date: Wed, 16 Nov 2005 03:49:14 -0800
>NNTP-Posting-Host: 62.72.114.18
>Lines: 1
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:222773
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I am re-posting this question as I did not manage to get a solution last
>week.
>
>I have used remote desktop to administer my SBS server for over a year. I
>have done this both from within my LAN and from outside using the internet.
>
>Last week I installed SBS SP1. I also installed SP2 for Exchange during
the
>process. I installed the exchange update at the same point in the process
>as the SP1 document advises that Exchange SP1 be applied. I.e. after the
>Win2003 SP1 but before the SBS SP1. I think the Exchange service pack is a
>red herring but I have included the information for completeness. I have
>made no other changes to my environment.
>
>Since the update, I observe the following behaviour:
>
>Log on to remote desktop, do some work on the server.
>Disconnect, but leave session running.
>Attempt to log back on the session but receive the error "The remote
>computer ended the connection"
>Swap workstation monitor over to server and log directly on to the server.
>Can see the running connection.
>Feel frustrated and boot laptop, try to connect to server via remote
>desktop, the error "The remote computer ended the connection"
>Re-boot server.
>Repeat from top.
>
>While I cannot connect to the SBS via remote desktop, I still have no
>issues mapping and accessing drives on the server and copying data to and
>from it.
>
>I have already installed WindowsServer2003-KB898060-v2-x86-enu.exe and
>
>Yours hopefully
>Nigel AInscoe
>
>
>
>
>
>
.
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