RE: SBS Backup problems
- From: Tonton <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 16 Nov 2005 14:21:41 -0800
Crina,
I have emailed you all the requested infromation.
Thanks a lot for your help.
Cheers
""Crina Li"" wrote:
> Hi Tonton,
>
> Thank you for posting in SBS newsgroup.
>
> From the description, I understand that when you used the SBS backup wizard
> to perform the backup, you received errors from the backup log. There is no
> problem to perform the backup by using Ntbacukp program. If I have
> misunderstood your concerns, please do let me know.
>
> In order to narrow down the problem, please help to gather the following
> information:
>
> 1. Is there any third-party software (anti-virus, server management or
> other application service) installed on the SBS 2003 server? The most
> possible cause of this issue is that you have installed some application or
> third-party software that has VSS function which will conflict with
> built-in VSS function of SBS 2k3 server. So I suggest you check if you
> install any software just before the issue occurred, especially the
> following software
>
> IBM's Tivoli TSM
>
> Computer Associates Unicenter
>
> More information:
>
> 888035 Quarantined virus files are skipped and your backup reports a failed
> http://support.microsoft.com/?id=888035
>
> 2. Log on the server as Administrator. Open Server Management console,
> navigate to 'Backup' snap-in. In the right-panel, click 'Backup Now' link.
> Will this problem be reproduced?
>
> 3. What's the brand and model of the backup device? If you configure the
> backup wizard to back up the system to local drive, will this problem also
> occur?
>
> 4. Please gather the latest NTbackup and SBS Backuprunner logs, compress
> them to a ZIP file, and then send it to me for analysis at
> v-crinal@xxxxxxxxxxxxx:
>
> 1) The Backupxx.log files in the folder 'C:\Documents and
> Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
> NT\NTBackup\data'.
>
> 2) The Sbsbackuplog0x.log files which can be located under the
> folder C:\program files\Microsoft Windows Small Business
> Server\Support\Backup Logs.
>
> Thanks for your time and I look forward to hearing from you.
>
> Best regards,
>
> Crina Li (MSFT)
>
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> --------------------
> | Thread-Topic: SBS Backup problems
> || From: =?Utf-8?B?VG9udG9u?= <Tonton@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: SBS Backup problems
> | Date: Tue, 15 Nov 2005 09:06:09 -0800
> | | Newsgroups: microsoft.public.windows.server.sbs
> | |
> | Running SBS 2003 Standard edition with SBS backup and backing into a
> external
> | USB2 drive.
> |
> | This one is a strange one. I see backup failed message on the Server
> | Management screen for the last 2 weeks. Although the backup runs and
> creates
> | a backup.bkf file with all drives but C: drive. Some reason it keeps
> skiping
> | the C: drive . There are 2 other drives on this server. If I run the
> NTbackup
> | with the SNAP OFF command just for the C drive it seems like it runs
> | successfully (albeit less than the used space on C: drive).
> |
> | Below is the log file with its error messages;
> |
> | Backup Runner started.
> | Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
> Windows
> | Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
> Backup
> | created on 15/11/2005 at 01:30" /v:yes /r:no /rs:no /hc:off /m normal /j
> | "Small Business Server Backup Job" /l:s /f "F:\Backup Files\Backup
> | Files\Small Business Server Backup (03).bkf" /UM
> | NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
> | Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup02.log
> | =====================<BEGIN NTBACKUP LOG FILE>=====================
> | Backup Status
> | Operation: Backup
> | Active backup destination: File
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup (via shadow copy) of "C: "
> | Backup set #1 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup Type: Normal
> |
> | Backup started on 15/11/2005 at 01:33.
> | Warning: Unable to open "C:\" - skipped.
> | Reason: The system cannot find the file specified.
> |
> |
> | Backup completed on 15/11/2005 at 01:33.
> | Directories: 0
> | Files: 0
> | Bytes: 0
> | Time: 1 second
> | Backup (via shadow copy) of "E: "
> | Backup set #2 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup Type: Normal
> |
> | Backup started on 15/11/2005 at 01:33.
> | Backup completed on 15/11/2005 at 03:31.
> | Directories: 8382
> | Files: 71072
> | Bytes: 25,556,786,330
> | Time: 1 hour, 57 minutes, and 29 seconds
> | Backup (via shadow copy) of "F: BACKUP"
> | Backup set #3 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup Type: Normal
> |
> | Backup started on 15/11/2005 at 03:31.
> | Backup completed on 15/11/2005 at 03:41.
> | Directories: 11
> | Files: 12
> | Bytes: 4,515,452,122
> | Time: 10 minutes and 33 seconds
> | Backup (via shadow copy) of "H: Drawings"
> | Backup set #4 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup Type: Normal
> |
> | Backup started on 15/11/2005 at 03:41.
> | Backup completed on 15/11/2005 at 03:53.
> | Directories: 1113
> | Files: 17109
> | Bytes: 5,138,507,017
> | Time: 11 minutes and 51 seconds
> | Backup of "TWDSERVER\Microsoft Information Store\First Storage Group"
> | Backup set #5 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup Type: Normal
> |
> | Backup started on 15/11/2005 at 03:53.
> | Backup completed on 15/11/2005 at 03:59.
> | Directories: 4
> | Files: 5
> | Bytes: 1,437,770,542
> | Time: 5 minutes and 47 seconds
> | Backup (via shadow copy) of "System State"
> | Backup set #6 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Media name: "Small Business Server Backup (03).bkf created 15/11/2005 at
> | 01:30"
> |
> | Backup Type: Copy
> |
> | Backup started on 15/11/2005 at 03:59.
> |
> | Error: Could not access portions of directory System State\COM+ Class
> | Registration Database.
> | You may not have permission to open the file, or the directory may be
> | missing or damaged.
> | Please contact the owner or administrator.
> |
> |
> | Error: Could not access portions of directory System State\Registry.
> | You may not have permission to open the file, or the directory may be
> | missing or damaged.
> | Please contact the owner or administrator.
> |
> | Backup completed on 15/11/2005 at 03:59.
> | Directories: 62
> | Files: 21
> | Bytes: 35,716,974
> | Time: 12 seconds
> |
> | ----------------------
> |
> | Verify Status
> | Operation: Verify After Backup
> | Active backup destination: File
> | Active backup destination: F:\Backup Files\Backup Files\Small Business
> | Server Backup (03).bkf
> |
> | Verify of "Small Business Server Backup (03).bkf created 15/11/2005 at
> 01:30"
> | Backup set #1 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Verify started on 15/11/2005 at 04:00.
> | Verify completed on 15/11/2005 at 04:00.
> | Directories: 0
> | Files: 0
> | Different: 0
> | Bytes: 0
> | Time: 1 second
> |
> | Verify of "E:"
> | Backup set #2 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Verify started on 15/11/2005 at 04:00.
> | Verify completed on 15/11/2005 at 04:24.
> | Directories: 8382
> | Files: 71072
> | Different: 0
> | Bytes: 25,556,786,330
> | Time: 23 minutes and 56 seconds
> |
> | Verify of "F:"
> | Backup set #3 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Verify started on 15/11/2005 at 04:24.
> | Verify completed on 15/11/2005 at 04:28.
> | Directories: 11
> | Files: 12
> | Different: 0
> | Bytes: 4,515,452,122
> | Time: 4 minutes and 10 seconds
> |
> | Verify of "H:"
> | Backup set #4 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Verify started on 15/11/2005 at 04:28.
> | Verify completed on 15/11/2005 at 04:33.
> | Directories: 1113
> | Files: 17109
> | Different: 0
> | Bytes: 5,138,507,017
> | Time: 4 minutes and 56 seconds
> |
> | Verify of "TWDSERVER\Microsoft Information Store\First Storage Group"
> | Backup set #5 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Verify started on 15/11/2005 at 04:33.
> | Verify completed on 15/11/2005 at 04:34.
> | Directories: 4
> | Files: 0
> | Different: 0
> | Bytes: 1,437,770,542
> | Time: 1 minute and 19 seconds
> |
> | Verify of "System State"
> | Backup set #6 on media #1
> | Backup description: "SBS Backup created on 15/11/2005 at 01:30"
> | Verify started on 15/11/2005 at 04:34.
> | Verify completed on 15/11/2005 at 04:34.
> | Directories: 62
> | Files: 21
> | Different: 0
> | Bytes: 35,716,974
.
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