Re: POP3 connector in SBS 2003

When you run the configure email and internet connection wizard and come to
the "email domain name" are you entering yourdomainname.com or
yourdomainname.local ?

I 've never come across this issue but am thinking maybe that is the
problem? You should be entering yourdomainname.com by the way.

Jerz
"Kailash" <kjalabhay@xxxxxxxxxx> wrote in message
news:OXAMUVp6FHA.3752@xxxxxxxxxxxxxxxxxxxxxxx
> Hi Brandy,
>
> There were two observations.
>
> 1)The first one was when I didn't change the primary email address from
> user1@xxxxxxxxxxxxxxxxx to user1@xxxxxxxxxxxxxxxx
> It was then observed that mails were correctly retrieved from the pop3
> server to user1's exchange mailbox - but as expected the outgoing mails
> showed user1@xxxxxxxxxxxxxxxxx
>
> 2) In attempt to fix the issue, I change the primary email address to
> user1@xxxxxxxxxxxxxxxx I tried to send a mail from user1's account to an
> external address and it showed the correct address on the receiving side
> (ie user1@xxxxxxxxxxxxxxx) However when trying to retrieve mails from the
> pop3 account this time, it seems that SBS couldn't route the mail to the
> proper mailbox. While it does download the mails from the pop3 server, it
> informs of an invidual mapping (event 1049 source POP3 connector) and then
> it seems to do nothing else.
>
> I'll go through the links you sent anyway but any info would be welcomed
> if you ever experience the same.
>
> Thanks
> Kailash
>
>
> ""Brandy Nee [MSFT]"" <v-branee@xxxxxxxxxxxxxxxxxxxx> a écrit dans le
> message de news: fe7pM7o6FHA.1236@xxxxxxxxxxxxxxxxxxxxxxxx
>> Hello Kailash,
>>
>> Thank you for posting to the SBS Newsgroup.
>>
>> I understand that when user1 sends emails out, the email domain is
>> @localdomain.local not @pop3address.com. If I have misunderstood your
>> concern, please let me know.
>>
>> Based on my experience, this issue may occur if the primary email address
>> is incorrect. Please see my following suggestions:
>>
>> 1. Check whether the Primary email address is @pop3address.com. Please
>> follow Method 2 in the KB article below for detail steps:
>>
>> 300681 E-mail to external recipients with the same e-mail domain causes
>> NDR
>> messages when using the Connector for POP3 Mailboxes
>> http://support.microsoft.com/?id=300681
>>
>> 2. Test the issue again.
>>
>> 3. If the issue persists, please help to gather following error
>> information:
>>
>> a. On the server, run "eventvwr" (without quotation marks), check whether
>> there is any error. If yes, double click it, click the Copy button and
>> paste the full content to the Newsgroup.
>>
>> b. Does this issue occur to one client or several?
>>
>> 4. For your additional information:
>>
>> 885685 How to troubleshoot the POP3 Connector in Windows Small Business
>> Server
>> http://support.microsoft.com/?id=885685
>>
>> Hope this information helps. If any thing is unclear, please feel free to
>> let me know. I am looking forward to hearing from you!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
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>> --------------------
>>>From: "Kailash" <kjalabhay@xxxxxxxxx>
>>>Subject: Re: POP3 connector in SBS 2003
>>>Date: Tue, 15 Nov 2005 10:16:56 +0100
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>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>
>>>Hi!
>>>
>>>I'm trying to configure the POP3 connector in SBS 2003 for a couple of
>> users
>>>and I ran into a few problems.
>>>
>>>The emails are well retrieved for user1 in his mailbox with the local
>>>address user1@xxxxxxxxxxxxxxxxxx However when he sends mail to external
>>>users, the recipient address is user1@xxxxxxxxxxxxxxxxx instead of
>>>user1@xxxxxxxxxxxxxxxx
>>>
>>>I therefore created a new SMTP address for user1 which defaults to
>>>user1@xxxxxxxxxxxxxxxx Now the problem is that I run into an event 1049
>>>in
>>>the logs and while the mails are retrieved from the pop3 server, they are
>>>not delivered to user1's mailbox.
>>>
>>>Source POP3 Connector
>>>Event ID 1049
>>>The message <id: {********-****-****-****-************}> was routed to
>>><user1@xxxxxxxxxxxxxxx> by an individual mailbox mapping.
>>>
>>>Anyone has an idea?
>>>
>>>Thanks
>>>Kailash J.
>>>
>>>
>>>
>>
>
>


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