Re: Possible Licensing Problem
- From: Martin Smulian <martin@xxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 14 Nov 2005 16:16:11 +0000
SAV 10 has stopped hanging and now updates signatures normally
Solution (one of Two)
Two configuration changes were made the the Symantec AntiVirus Service
1. Log On: Changed from Local Sytem Account to an Administrator Account
2. Recovery: "Restart Service After" changed from 0 to 1 (minutes).
The service has now run without locking for 4 days (previous best 36 hours).
v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li") wrote:
>Hi Martin,
>
>Thanks for your reply.
>
>If you got a solution for the issue, you can update the thread, so other
>persons who have the same issue can get some clue from your sharing. Thanks
>again for your time and efforts on the issue!
>
>Best regards,
>
>Crina Li (MSFT)
>
>Microsoft CSS Online Newsgroup Support
>
>Get Secure! - www.microsoft.com/security
>
>=====================================================
>This newsgroup only focuses on SBS technical issues. If you have issues
>regarding other Microsoft products, you'd better post in the corresponding
>newsgroups so that they can be resolved in an efficient and timely manner.
>You can locate the newsgroup here:
>http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
>When opening a new thread via the web interface, we recommend you check the
>"Notify me of replies" box to receive e-mail notifications when there are
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>please "Reply to Group" so that others may learn and benefit from your
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>
>Microsoft engineers can only focus on one issue per thread. Although we
>provide other information for your reference, we recommend you post
>different incidents in different threads to keep the thread clean. In doing
>so, it will ensure your issues are resolved in a timely manner.
>
>For urgent issues, you may want to contact Microsoft CSS directly. Please
>check http://support.microsoft.com for regional support phone numbers.
>
>Any input or comments in this thread are highly appreciated.
>
>=====================================================
>
>This posting is provided "AS IS" with no warranties, and confers no rights.
>--------------------
>| From: Martin Smulian <martin@xxxxxxxxxxxxxxxxxxxx>
>| Newsgroups: microsoft.public.windows.server.sbs
>| Subject: Re: Possible Licensing Problem
>| Date: Sat, 12 Nov 2005 11:47:31 +0000
>||
>| Hi Crina,
>|
>| No the problem is nothing to do with the firewall. In practice the AV
>| definitions are pulled successfully from the SBS Server for 24-36 hours,
>then
>| the AV software seems to lock up.
>|
>| I am investigating this directly with Symantec and am trying their
>| recommendation. I will know more if I have a solution next week.
>|
>| If you are interested in the solution/outcome (which is now really a
>Symantec
>| problem), please let me know.
>|
>| Best regards,
>|
>|
>| Martin
>|
>| v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li") wrote:
>|
>| >Hi Martin,
>| >
>| >Thanks for your reply.
>| >
>| >Do you mean the AV client is still no longer able to pull AV definitions
>| >from the SBS Server? If so, we can try to disable the Windows Firewall
>on
>| >the Windows XP computers to see if it helps. You can do so as following:
>| >
>| >1. Install the SBS 2003 Update on your SBS 2003 server for Windows XP
>SP2
>| >from the following page:
>| >
>|
>>http://www.microsoft.com/downloads/details.aspx?FamilyId=D70097C2-4317-40E0
>-
>| >B7DA-FEB52C6B6386&displaylang=en
>| >
>| >For more info regarding this fix, see:
>| >
>| >872769 You cannot configure Windows Firewall settings or Security Center
>| >http://support.microsoft.com/?id=872769
>| >
>| >2. Install the 842933 hotfix on your SBS 2003 server from the following
>| >page:
>| >
>|
>>http://www.microsoft.com/downloads/details.aspx?familyid=532A4CD0-F2CE-4FA7
>-
>| >92AB-AC336AD18409&displaylang=en
>| >
>| >For more info regarding this fix, see:
>| >
>| >842933 "The following entry in the [strings] section is too long and has
>| >been
>| >http://support.microsoft.com/?id=842933
>| >
>| >After installing the above 2 hotfixes, please use the following steps to
>| >edit the GPO and release the server restriction of firewall.
>| >
>| >1. Start -> Administrative Tools -> Group Policy Management.
>| >2. Expand Forest -> Domains -> Your Domain.
>| >3. Right click the Small Business Server Windows Firewall and click
>Edit.
>| >4. Computer configuration>Administrative templates>Network>Network
>| >connections> Windows Firewall> Domain Profile.
>| >5. In "Windows Firewall: Protect all network connections" should be set
>to
>| >"Not Configured".
>| >6. Run Gpupdate /force on your XP2 client.
>| >7. Logon and logoff your client and test your issue again.
>| >
>| >Additional, the following white paper is for your reference to configure
>| >the Windows XP SP2 firewall in SBS domain.
>| >
>| >Windows XP Service Pack 2 and Windows Small Business Server
>|
>>http://www.microsoft.com/technet/prodtechnol/sbs/2003/deploy/sbs_xpsp2.mspx
>| >
>| >Hope it helps and I look forward to hearing from you.
>| >
>| >Best regards,
>| >
>| >Crina Li (MSFT)
>| >
>| >Microsoft CSS Online Newsgroup Support
>| >
>| >Get Secure! - www.microsoft.com/security
>| >
>| >=====================================================
>| >This newsgroup only focuses on SBS technical issues. If you have issues
>| >regarding other Microsoft products, you'd better post in the
>corresponding
>| >newsgroups so that they can be resolved in an efficient and timely
>manner.
>| >You can locate the newsgroup here:
>| >http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>| >
>| >When opening a new thread via the web interface, we recommend you check
>the
>| >"Notify me of replies" box to receive e-mail notifications when there
>are
>| >any updates in your thread. When responding to posts via your
>newsreader,
>| >please "Reply to Group" so that others may learn and benefit from your
>| >issue.
>| >
>| >Microsoft engineers can only focus on one issue per thread. Although we
>| >provide other information for your reference, we recommend you post
>| >different incidents in different threads to keep the thread clean. In
>doing
>| >so, it will ensure your issues are resolved in a timely manner.
>| >
>| >For urgent issues, you may want to contact Microsoft CSS directly.
>Please
>| >check http://support.microsoft.com for regional support phone numbers.
>| >
>| >Any input or comments in this thread are highly appreciated.
>| >
>| >=====================================================
>| >
>| >This posting is provided "AS IS" with no warranties, and confers no
>rights.
>| >--------------------
>| >| From: Martin Smulian <martin@xxxxxxxxxxxxxxxxxxxx>
>| >| Newsgroups: microsoft.public.windows.server.sbs
>| >| Subject: Re: Possible Licensing Problem
>| >| Date: Wed, 09 Nov 2005 16:09:16 +0000
>| >| Organization: Posted via Supernews, http://www.supernews.com
>| >| |
>| >| Hi Crina,
>| >|
>| >| I have re-installed, uninstalled and reinstalled (again) SAV10. I am
>| >still
>| >| haing problems with that, BUT the good new is that I have no more
>| >problems with
>| >| LLS.
>| >|
>| >| Thanks for all your help.
>| >|
>| >|
>| >|
>| >| Martin
>| >|
>| >|
>| >|
>|
>| Martin
>| Just another confused user
>|
Martin
Just another confused user
.
- References:
- Re: Possible Licensing Problem
- From: "Crina Li"
- Re: Possible Licensing Problem
- From: "Crina Li"
- Re: Possible Licensing Problem
- From: Martin Smulian
- Re: Possible Licensing Problem
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