Re: Remote Web Workplace missing options



Thanks for your help. That helped. The links are now on the appropriate
pages but they do not work yet. For instance, from an external source, now
if I click on "Use my companies internal website", the web page will time
out and give me a page cannot be displayed error stating "Cannot find
server or dns error". However, other items work externally such as
connecting to server and workstation desktops or reading webmail. I noticed
that the page was trying to connect to port 444. I have that port open in my
external non-ISA firewall. I tried the page internally and it works. I only
have the trouble from the outside. Would this be an ISA configuration issue?

Thanks,

Rod

""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:ZWceCwb5FHA.2672@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Rod,
>
> Thank you for posting in SBS newsgroup.
>
> From the description, I understand "Use my company's internal Web site"
> link is missing when you access RWW. If I have misunderstood your
> concerns,
> please do not hesitate to let me know.
>
> As I know, RWW will show different links when a user or administrator logs
> on it. For administrators, you should see all of the links however for
> users, any administration related links will not appear. Anyway you can
> control these links by changing the appropriate registry values. Please
> follow the steps below:
>
> Important: These steps contain information about modifying the registry.
> Before you modify the registry, make sure to back it up and make sure that
> you understand how to restore the registry if a problem occurs.
>
> WARNING: Using Registry Editor incorrectly can cause serious problems that
> may require you to reinstall your operating system. Microsoft cannot
> guarantee that problems resulting from the incorrect use of Registry
> Editor
> can be solved. Use Registry Editor at your own risk.
>
> 1. Open Registry Editor (regedit.exe).
>
> 2. Go to the following registry keys:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
> dminLinks (for Administrators who use the RWW)
>
> HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUserPortal\K
> WLinks (for users who use the RWW)
>
> 3. In the right pane, you should see the values corresponding to the links
> in RWW. If you want to make a link available, you can change its value to
> 1. On the contrary, you can change its value to 0.
>
> 4. After changing the value, open a new IE window and test RWW again.
>
> The following are lists for the explanation of the registry values:
>
> 1. For the Administrator RWW, these are the default settings.
>
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
> AdminLinks]
>
> "ClientTS"=dword:00000001 // Connect to Client Desktops
> "CM"=dword:00000001 // Download Connection Manager
> "Community"=dword:00000001 // Ask the Community
> "Help"=dword:00000001 // View Client Help
> "HelpDesk"=dword:00000001 // Monitor Help Desk
> "OWA"=dword:00000001 // Use Outlook Web Access
> "PerfReport"=dword:00000000 // View server perfomrance report
> "RA"=dword:00000001 // Provide Remote Assistance
> "RPC"=dword:00000001 // Configure Outlook via the Internet
> "ServerTS"=dword:00000001 // Connect to Server Desktops
> "STS"=dword:00000001 // Administer the company's internal Web site
> "UsageReport"=dword:00000000 // View server usage report
>
> 2. For user RWW, these are the default settings.
>
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
> KWLinks]
>
> "AppTS"=dword:00000001 // Connect to my company's application-sharing
> server
> "CM"=dword:00000001 // Download Connection Manager
> "Help"=dword:00000001 // View Remote Web Workplace Help
> "OWA"=dword:00000001 // Read my company e-mail
> "RPC"=dword:00000001 // Configure your computer to use Outlook via the
> Internet
> "STS"=dword:00000001 // Use my company's internal Web site
> "TS"=dword:00000001 // Connect to my computer at work
> "UsageReport"=dword:00000000 // View server usage report
>
> Note:
>
> 1. Some flags will vary depending on specific wizards that have been, or
> not yet run. (example - PerfReport)
> 2. 1 = display, 0 = hide
>
> Hope this helps.
>
> Please feel free to let me know if you have any questions or if you need
> further assistance.
>
> I'm looking forward to hearing from you.
>
> Best regards,
>
> Crina Li (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
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> rights.
> --------------------
> | From: "Rod" <thelanNOSPAMman@xxxxxxxxxxxxx>
> | Subject: Remote Web Workplace missing options
> | Date: Tue, 8 Nov 2005 23:15:03 -0600
> | | Newsgroups: microsoft.public.windows.server.sbs
> | |
> | I recently installed a Small Business Server 2003 Premium Edition
> Server.
> | This server has two network cards and is behind another firewall. I have
> | also installed the ISA 2003 server option as well. Most everything seems
> to
> | be working except I am missing the "Use my company's internal Web site"
> | option from the Remote Web Workplace main menu. The Remote Web Workplace
> | works internally and from remote sites with the exception of the missing
> | Internal Web Site option. It does not seem to be anything that ISA is
> | blocking because it is missing interally as well.
> |
> | I read somewhere recently that some options may not be available if
> | Sharepoint service were not running at the time that the "Connect to the
> | Internet" wizard was run. I verified that the sharepoint services were
> | running and then reran the wizard. I have also restarted the server a
> couple
> | of times since then. I still do not have the option on the main page.
> What
> | is the best way to modify the Remote Web Workplace page to include this
> | option?
> |
> | Rod
> |
> |
> |
>


.



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