Re: Can't use outlook from outside our network
- From: David Thielen <david@xxxxxxxxxxxx>
- Date: Tue, 08 Nov 2005 20:00:00 -0700
Hello;
Ok, I ran it and "Outlook via the Internet" was not enabled so I
enabled it. I will find out tomorrow if it works.
When running the wizard I was not certain what to put for the
following (this is why I hate this wizard - you have to reset
everything):
1) Do I need to enable "Outlook Mobile Access" also?
2) What do I put for the E-mail domain name? I have 20 domains that
Exchange is servicing (and MX records for all pointing to my Exchange
server).
thanks - dave
On Mon, 07 Nov 2005 01:46:06 GMT, v-chayan@xxxxxxxxxxxxxxxxxxxx
("Charles Yang [MSFT]") wrote:
>HI,
>
>Thanks for updates.
>
>I am sorry for not clear the issue, no matter if you installed the ISA or
>not, it is your best interest to follow the article I referred to rerun
>CEICW to make sure that RWW is published correctly, from your description
>your RWW websites is not published correctly.
>
>Also, if you set the outlook 2003 correctly, the issue should be on RWW
>side, as I know we will not have any .net passport for prompt. So the RPC
>over HTTP is not configured correctly on your SBS2003 side.
>
>The reason why we suggest you connect directly to SBS external NIC is that
>we can identify if the problem is occur on SBS side. Please kindly rerun
>CEICW to make sure that RPC over HTTP is published correctly. And also make
>sure that the certificate is created successfully and you use the FQDN name
>of your SBS domain as the certificate.
>
>By the way, please temporally disable all the other pop3 accounts on your
>outlook as a test, as I know the .net passport should not be related to
>Exchange email account.
>
>Thanks for understanding on this issue, please feel free to post back your
>results. I am glad to be of further assistance.
>
>
>
>Best regards,
>
>Charles Yang (MSFT)
>
>Microsoft CSS Online Newsgroup Support
>
>Get Secure! - www.microsoft.com/security
>
>======================================================
>This newsgroup only focuses on SBS technical issues. If you have issues
>regarding other Microsoft products, you'd better post in the corresponding
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>
>For urgent issues, you may want to contact Microsoft CSS directly. Please
>check http://support.microsoft.com for regional support phone numbers.
>
>Any input or comments in this thread are highly appreciated.
>======================================================
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>=====================================================
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>that others may learn and benefit from your issue.
>=====================================================
>
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>--------------------
>| From: David Thielen <david@xxxxxxxxxxxx>
>| Subject: Re: Can't use outlook from outside our network
>| Date: Sun, 06 Nov 2005 12:39:51 -0700
>| Reply-To: david@xxxxxxxxxxxx
>| Message-ID: <cumsm11ok1a34f0rvsdc8ilaa959mfh29c@xxxxxxx>
>| References: <l9lim1lhbvoelh6opgfa7hqq5ijj01gr8f@xxxxxxx>
><yIHFfTC4FHA.1144@xxxxxxxxxxxxxxxxxxxxx>
><0ciqm1pncffuoirgofhve10mb9kgqh7o1f@xxxxxxx>
>| X-Newsreader: Forte Agent 2.0/32.652
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>| Newsgroups: microsoft.public.windows.server.sbs
>| NNTP-Posting-Host: vc4-2-0-321a.dsl.netrack.net 199.45.247.98
>| Lines: 1
>| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
>| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:168051
>| X-Tomcat-NG: microsoft.public.windows.server.sbs
>|
>| I had my daughter sign up for a .net passport. It now prompts twice
>| going in to rpc - both are a .net prompt asking for her email address
>| and password.
>|
>| It then says it cannot verify her.
>|
>| ??? - thanks - dave
>|
>|
>| On Sat, 05 Nov 2005 17:12:14 -0700, David Thielen <david@xxxxxxxxxxxx>
>| wrote:
>|
>| >Hi;
>| >
>| >Thanks for the suggestions. Here is what I found:
>| >
>| >1) I did not do this because my SBS server is connected to a switch,
>| >that switch is connected to a firewall, and that is connected to the
>| >internet. So no ISA in my configuration.
>| >
>| >2) Weird item 1 - when connecting to RWW, I had to log in as
>| >administrator. It would not let me log in as me (a domain user) or as
>| >my daughter (another domain user).
>| >
>| >3) Weird item 2 - while https://intranet.windward.net/remote came up
>| >with no certificate dialog box, https://intranet.windward.net/rpc
>| >prompted me to create a .net passport. Is this required to use Outlook
>| >over https? And if so, anything special that needs to be done creating
>| >the passport?
>| >
>| >4) All of the Outlook settings matched what RWW told me to set them
>| >to. So that is not the issue.
>| >
>| >??? - thanks - dave
>| >
>| >
>| >On Thu, 03 Nov 2005 03:15:39 GMT, v-chayan@xxxxxxxxxxxxxxxxxxxx
>| >("Charles Yang [MSFT]") wrote:
>| >
>| >>HI David,
>| >>
>| >>Welcome to SBS newsgroup.
>| >>
>| >>Issue description:
>| >>=============
>| >>
>| >>I understand that you encountered problem when you use one of the
>remote
>| >>client computer to access the Exchange 2003 via RPC over HTTP.
>| >>
>| >>Analyzing and suggestions:
>| >>==============
>| >>
>| >>From your description, it should be pure client side issue, as you can
>| >>access it from home without any problem. Generally speaking, when you
>do it
>| >>on the intranet, the traffic will be configured as the internal
>traffic, so
>| >>you will be not be prompt for the user name and password. And the RPC
>over
>| >>HTTP connection will be available on an Internet connection:
>| >>
>| >>In order to narrow down issue, please help gather more information, for
>| >>testing purpose, we suggest you connect that laptop to your SBS
>External
>| >>NIC then you can perform test on that laptop, please do not connect it
>| >>inside the SBS domain, the authentication is different while inside and
>| >>outside domain.
>| >>
>| >>Please refer to the suggestion below for troubleshooting:
>| >>
>| >>1. Have you installed ISA on your SBS 2003? Please kindly rerun CEICW
>to
>| >>make sure that connect outlook via internet is selected in the web
>services
>| >>selection page. You can refer to the KB article for more detailed
>| >>information:
>| >>
>| >>825763 How to configure Internet access in Windows Small Business
>Server
>| >>2003
>| >>http://support.microsoft.com/?id=825763
>| >>
>| >>2. On outlook side, please follow the steps below to configure it
>| >>correctly, just as I know if you connect the laptop inside domain, it
>will
>| >>use outlook 2003 to connect to your exchange with Lan connection, it
>will
>| >>not use RPC over HTTP. So please kindly refer to my suggestion below to
>| >>reconfigured to make sure that basic authentication is selected when
>| >>configure it on outlook 2003:
>| >>
>| >>Access the RWW website from the laptop, you will see a instruction
>there:
>| >>
>| >>Click "Configure Outlook via the Internet" and then the Web page "Using
>| >>Outlook via the Internet" will appear which has pretty much a step by
>step
>| >>list of instructions. If it tells you to use "server.domain.local", use
>| >>that. If it tells you to use "server.domain.com", use that. Follow the
>| >>steps exactly.
>| >>
>| >>More info:
>| >>
>| >>To do so: on the Tools menu, click E-mail Accounts. Leave the View or
>| >>change existing e-mail accounts option selected, click Next, click your
>| >>e-mail profile, and then click Change. On the Exchange Server Settings
>| >>page, click More Settings, and then click the Connection tab. Under
>| >>Exchange over the Internet, click Exchange Proxy Settings. In the Use
>this
>| >>authentication when connecting to my proxy server for Exchange list,
>click
>| >>Basic Authentication.
>| >>
>| >>From the laptop, browse to https://FQDN/rpc. In order for RPC over HTTP
>to
>| >>work, you must be able to browse to this URL without getting a popup
>| >>warning about the certificate. You will receive the following error on
>the
>| >>page:
>| >>
>| >>The page cannot be displayed
>| >>HTTP Error 403.2 - Forbidden: Read access is denied.
>| >>Internet Information Services (IIS)
>| >>
>| >>This is normal. The idea is to be able to get to that page without
>getting
>| >>the popup warning about the certificate.
>| >>
>| >>More info:
>| >>
>| >>833401 How to configure RPC over HTTP on a single server in Exchange
>Server
>| >>2003
>| >>http://support.microsoft.com/?id=833401
>| >>
>| >>Thanks for your effort on this issue, please feel free to let me know.
>I am
>| >>glad to be of further assistance.
>| >>
>| >>
>| >>
>| >>Best regards,
>| >>
>| >>Charles Yang (MSFT)
>| >>
>| >>Microsoft CSS Online Newsgroup Support
>| >>
>| >>Get Secure! - www.microsoft.com/security
>| >>
>| >>======================================================
>| >>This newsgroup only focuses on SBS technical issues. If you have issues
>| >>regarding other Microsoft products, you'd better post in the
>corresponding
>| >>newsgroups so that they can be resolved in an efficient and timely
>manner.
>| >>You can locate the newsgroup here:
>| >>http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>| >>
>| >>When opening a new thread via the web interface, we recommend you check
>the
>| >>"Notify me of replies" box to receive e-mail notifications when there
>are
>| >>any updates in your thread. When responding to posts via your
>newsreader,
>| >>please "Reply to Group" so that others may learn and benefit from your
>| >>issue.
>| >>
>| >>Microsoft engineers can only focus on one issue per thread. Although we
>| >>provide other information for your reference, we recommend you post
>| >>different incidents in different threads to keep the thread clean. In
>doing
>| >>so, it will ensure your issues are resolved in a timely manner.
>| >>
>| >>For urgent issues, you may want to contact Microsoft CSS directly.
>Please
>| >>check http://support.microsoft.com for regional support phone numbers.
>| >>
>| >>Any input or comments in this thread are highly appreciated.
>| >>======================================================
>| >>This posting is provided "AS IS" with no warranties, and confers no
>rights.
>| >>
>| >>
>| >>=====================================================
>| >>When responding to posts, please "Reply to Group" via your newsreader
>so
>| >>that others may learn and benefit from your issue.
>| >>=====================================================
>| >>
>| >>This posting is provided "AS IS" with no warranties, and confers no
>rights.
>| >>
>| >>--------------------
>| >>| From: David Thielen <david@xxxxxxxxxxxx>
>| >>| Subject: Can't use outlook from outside our network
>| >>| Date: Wed, 02 Nov 2005 17:14:49 -0700
>| >>| Reply-To: david@xxxxxxxxxxxx
>| >>| Message-ID: <l9lim1lhbvoelh6opgfa7hqq5ijj01gr8f@xxxxxxx>
>| >>| X-Newsreader: Forte Agent 2.0/32.652
>| >>| MIME-Version: 1.0
>| >>| Content-Type: text/plain; charset=us-ascii
>| >>| Content-Transfer-Encoding: 7bit
>| >>| Newsgroups: microsoft.public.windows.server.sbs
>| >>| NNTP-Posting-Host: vc4-2-0-321a.dsl.netrack.net 199.45.247.98
>| >>| Lines: 1
>| >>| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
>| >>| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:167103
>| >>| X-Tomcat-NG: microsoft.public.windows.server.sbs
>| >>|
>| >>| Hi;
>| >>|
>| >>| I thought I had this working, but I don't. (And the one coffee shop I
>| >>| thought it worked at, I went back to and it didn't.)
>| >>|
>| >>| This is for my daughter's laptop. It is not a domain computer (home is
>| >>| one domain, school another). Her username/password to log in to her
>| >>| laptop is identical to her username/password on the domain.
>| >>|
>| >>| I set up Outlook on her computer to always do RPC/HTTPS. At home it
>| >>| works fine - no problems, and no prompt.
>| >>|
>| >>| Trying at her school and 3 different coffee shops, I always get the
>| >>| same thing. First it pops up the IE authentication dialog asking for
>| >>| her username/password on the domain (it does not do that at home).
>| >>|
>| >>| It then gives an error 8004011D.
>| >>|
>| >>| From all 4 external locations I could go to https://server/remote and
>| >>| https://server/exchange and both worked fine, no certificate prompt,
>| >>| no authentication dialog.
>| >>|
>| >>| What should I try next?
>| >>|
>| >>| thanks - dave
>| >>|
>| >>| david@at-at-at@windward.dot.dot.net
>| >>| Windward Reports -- http://www.WindwardReports.com
>| >>| me -- http://dave.thielen.com
>| >>|
>| >
>| >
>| >david@at-at-at@windward.dot.dot.net
>| >Windward Reports -- http://www.WindwardReports.com
>| >me -- http://dave.thielen.com
>|
>|
>| david@at-at-at@windward.dot.dot.net
>| Windward Reports -- http://www.WindwardReports.com
>| me -- http://dave.thielen.com
>|
david@at-at-at@windward.dot.dot.net
Windward Reports -- http://www.WindwardReports.com
me -- http://dave.thielen.com
.
- References:
- RE: Can't use outlook from outside our network
- From: "Charles Yang [MSFT]"
- Re: Can't use outlook from outside our network
- From: David Thielen
- RE: Can't use outlook from outside our network
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