RE: Repost: Still need advice
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Mon, 07 Nov 2005 10:15:08 GMT
Hi Alan,
Thank you for posting in SBS newsgroup.
As I know, it must be delegation or rules issue. The quickest way to solve
the issue is to delete the user's mailbox and then recreate it. To do so:
1. In Outlook 2003 on the client workstation, create one or more PST file
and then move all the user's email messages in the Inbox folder and its
subfolders to the PST files as a backup. To create a PST file, see:
829971 How to create a .pst file in Outlook 2003
http://support.microsoft.com/?id=829971
2. In Outlook 2003, click File->Import and Export. Go through the wizard
twice to export your Contacts and Calendar folders to "Comma Separated
Files (Windows)" filders or PST files. Thus Contacts and Calendar items are
backed up. For more information, see:
287070 OL2002: How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?id=287070
3. Quit Outlook 2003, click Start->Control Panel->Mail and delete the
Outlook Profile.
4. Go to the SBS 2003 server, open Active Directory Users and Computers
(dsa.msc), go to DomainName\MyBusiness\Users\SBSUsers, right click the
problematic user account and choose Exchange Tasks. Choose to Delete
Mailbox and complete the wizard.
5. Open Exchange System Manager, expand to Servers\ServerName\First Storage
Group\Mailbox Store, right click the Mailboxes node and choose "Run Cleanup
Agent" and the user's mailbox will have a read "X" on it. Do not delete it
at this time.
6. Go back to Active Directory Users and Computers, right click the
problematic user account and choose Exchange Tasks, this time choose
"Create Mailbox" and complete the wizard.
7. Go to the client computer, browse to \\ServerName\clients\Setup, double
click the sbsdefault.prf to create an Outlook profile, and then launch
Outlook.
8. Open the PST files we created at step 1 to move the email messages back.
9. Run the Import and Export wizard to import the Contacts and Calendar
items back. Check if everything is working.
10. If everything is working with this user, you can right click the
problematic mailbox and choose Purge to delete the mailbox.
Please do not hesitate to let me know if you have any further concerns.
Best regards,
Crina Li (MSFT)
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--------------------
| From: "Alan C" <nospam@xxxxxxxxx>
| Subject: Repost: Still need advice
| Date: Thu, 3 Nov 2005 01:23:01 -0000
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| Please read all the previous postings
|
|
|
| The mails sent to one address only from external mail result in a NDR.
The
| header only shows the MD's address - one recipient only. This is why I
| cannot work out why the NDR's are produced.
|
| "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx
| wrote in message news:uQL$SKA3FHA.268@xxxxxxxxxxxxxxxxxxxxxxx
| Check the header of the incoming email that causes this NFR. (right click
| the email in Outlook, and select Options)
|
| My bet is you'll find that it's addressed to both recipients. So what you
| see might be expected behaviour.
|
| --
| Les Connor [SBS Community Member - SBS MVP]
| -----------------------------------------------------------
| SBS Rocks !
| ----------------------
| "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
| understand." - Confucius
|
|
| "Alan C" <nospam@xxxxxxxxx wrote in message
| news:%23UL7$BA3FHA.3600@xxxxxxxxxxxxxxxxxxxxxxx
| I am sure that no delegate access was created in the MD'd outlook, and I
| have tried sending mail (To: not cc: or Reply) from both an internal and
| external address. The NDR is only generated by the external mail.
|
| "Kathy" <vbtskje@xxxxxxxxxxxxxxxx wrote in message
| news:%23J$7s372FHA.400@xxxxxxxxxxxxxxxxxxxxxxx
| Are you sure that the MD doesn't still have some reference to the
| account in Outlook permissions? Delegate access would probably have been
| set
| regardless of what you were doing with calendars.
|
| Could the sender be using an old message to reply to instead of typing
| the address from scratch? Or could the sender be including that address
| (because the address in their address book is wrong or they are using a
| dist list or group).
|
| If you removed the email account without removing the person from the
| MD's Outlook permissions first, you could try this
| http://support.microsoft.com/default.aspx?scid=kb;en-us;312433 or
| [Exchange]
| Find (and delete) orphaned delegate rules in
| http://www.flobee.net/?view=archives&month=9&year=2005
|
| Kathy
|
| "Alan C" <nospam@xxxxxxxxx wrote in message
| news:eK38b362FHA.1476@xxxxxxxxxxxxxxxxxxxxxxx
| SBS2k3 and Exch2k3.
|
| We had a secretary (ccox) who received copies of all mail sent to our
| MD. -
| forward to.. both -. She left eight months ago and her user account,
| mailbox, etc were removed. Also the MD's forwarding was
| cancelled/removed.
| Shared calendars are not used, so no delegate entries exist.
|
| Now some mails (not all!!) sent directly to the MD (not if MD id in
| cc:)
| generate a NDR from
| postmaster@ourdomain as follows:
|
| This is an automatically generated Delivery Status Notification.
|
| Delivery to the following recipients failed.
|
| ccox@ourdomain
|
| I cannot find any reference to ccox in the exchange, AD users, local
| users,
| registry, etc, and am at a loss as to how/where these NDR's are
| generated.
|
| Can anyone help? Please.
|
|
|
|
|
|
|
|
|
|
.
- References:
- Repost: Still need advice
- From: Alan C
- Repost: Still need advice
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