RE: MSExchangeSA and MSExchangeIS services problem
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Wed, 02 Nov 2005 02:20:16 GMT
Hello Leigh,
Thank you for posting in the SBS newsgroup.
According to your description, I understand that you cannot send/receive
email, and have MSExchangeSA and MSExchangeIS services problem. If I have
misunderstood the problem, please don't hesitate to let me know.
To narrow down this issue, please answer and perform the following
questions and steps:
1. Please run "services.msc" (Without the quotation marks) on the command
prompt on the SBS Server, check the running status of these services
"Microsoft Exchange Information Store" and "Microsoft Exchange System
Attendant".
2. Please run "net stop MSExchangeIS" or "net stop MSExchangeSA", then run
"net start MSExchangeIS" or "net start MSExchangeSA", did you receive any
error message? Please make a screen shot of the error message and attach it
in your reply.
3. Please also re-run the CEICW to check if the issue can be reproduced.
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
For the email part, let me explain it to you in detail:
a. Run the CEICW and go through the Internet and firewall option.
b. In the Internet E-mail tab, please click to "Enable Internet
E-mail".
c. In the Email Delivery method page, please choose the correct
email delivery method. If you need to forward internet email to your ISP
Smarthost, please input the Smarthost address correctly. If you use DNS to
route emails, please choose this option.
Note: If you choose to forward emails to the ISP's email server (smart
host), you need to type the FQDN of the ISP's email server. If your ISP
provides you the IP address of their email server, for example,
12.34.56.78, you should type the IP address as "[12.34.56.78]" (without the
quotation marks) on the connector's properties page.
d. In the E-mail Retrieval Method page, please specify to receive
e-mail using one or both of the following methods:
- POP3 Mailboxes
- Exchange
Click Next.
e. Enter your e-mail domain name and click Next. The e-mail domain
name should match the mail exchanger (MX) resource record maintained at
your ISP. This must be a registered Internet domain name. If you do not
have your own registered Internet domain name, leave the box blank.
f. If you choose using POP3 Connector to retrieve incoming email. In
the POP3 Mailbox Accounts page, click Add and add the appropriate POP3
mailbox accounts, then click Next.
g. Input the correct information in the rest page and finish the
wizard.
For delivering the internet emails, if you have hardware router, you should
make sure the Outbound TCP port 25 is opening. For your ISP configuration,
you ISP should allow TCP port 25 outbound communication.
If your SBS server uses ISP smarthost, I would like to bring the following
article to your attention
827601 Cannot send external mail when your smart host server is different
from
http://support.microsoft.com/?id=827601
4. Please run 'eventvwr.exe' (without the quotation marks) on the command
prompt on the SBS 2003 Server, and check if there are any error messages
about this issue, then paste the full context in your reply.
I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>From: "Leigh Kennedy" <bad_latitude@<nospam>hotmail.com>
>Subject: MSExchangeSA and MSExchangeIS services problem
>Date: Tue, 1 Nov 2005 11:46:58 -0000
>Lines: 11
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.3790.181
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.181
>Message-ID: <uqO5SEu3FHA.3260@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: host86-139-95-178.range86-139.btcentralplus.com
86.139.95.178
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:166543
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello, i noticed my mail was unable to send or recieve on trying to restart
>the services i was unable to locate them the registry keys and values are
>all intact for the services, they are just not in the "Services" tool, and
i
>have tried accessing them in a all ways possible even through "Monitoring
>and Reporting" in the Server Management control panal, any thoughts?
>
>Thankyou in advance
>
>rgds Dave
>
>
>
.
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