RE: blank ISA console

The console is back! Thanks

"Edward Tian" wrote:

> Hi Connor:
> Thank you for posting here.
>
> Based on my research, the issue may occur if the user profile is corrupted
> or if the ISA MMC components are corrupted. Please perform the following
> test to verify it:
>
> 1. Log on to the ISA Server.
> 2. Open Computer Management | Local Users and Groups | Users, create a
> testing user account and then add him into the local Administrators user
> group.
> 3. Log off and then logon by using the newly created user group.
> 4. Launch ISA Management. Does the issue still exist?
>
> If the issue disappears, we should backup the profile of the problematic
> user account, delete the profile and then logon by using that problematic
> user account so that the SBS Server will rebuild a new user profile for
> him/her.
>
> If the issue still exists, we may perform the following steps to repair ISA:
>
> 1. Close ISA Management.
>
> 2. Open Control Panel | Add or Remove Programs.
>
> 3. Click to select Microsoft ISA Server 2004, and then click Change/Remove
> button.
>
> 4. Click Next, click Repair button, and then click Next.
>
> 5. Follow the instructions to finish the rest steps.
>
> 6. If the steps cannot resolve the issue, please remove ISA Server
> Management based on Step 1 - Step 3, and then install ISA Server Management
> back.
>
> After performing the above steps, please let me know the result at your
> earliest convenience.
>
> Hope the above information helps. Please feel free to let me know if you
> have any questions.
>
> Have a nice day!
>
>
> Best Regards
> Edward Tian(MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
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> --------------------
> | Thread-Topic: blank ISA console
> | thread-index: AcXeG5BUsr2SxODJRF25vbv8EGXLFA==
> | X-WBNR-Posting-Host: 220.234.174.46
> | From: =?Utf-8?B?Q29ubm9y?= <connor@xxxxxxxxx>
> | Subject: blank ISA console
> | Date: Mon, 31 Oct 2005 05:04:01 -0800
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> |
> | We have SBS 2003 with ISA installed. The management console no longer
> opens
> | properly. When I attempted to open the console, the window remained
> blank, no
> | content ever appeared.
> |
> | How to solve this problem? The internet connection seems to be working.
> We
> | just cannot manage the isa.
> |
> | Connor A.
> |
>
>
.