RE: MS Fax Server on SBS 2003 Premium: Cannot route to printer
- From: v-jerryz@xxxxxxxxxxxxxxxxxxxx ("Jerry zhao (MSFT)")
- Date: Mon, 31 Oct 2005 07:17:10 GMT
Hi Michael,
Thanks for your update.
I have checked the HCL however cannot find you printer Ricoh 3045 on it.
So, I would like to suggest that you contact the hardware vendor to see if
they have any information about this issue.
You can also change another printer that is on the HCL and see how things
go from there.
Meanwhile, please reproduce the issue and save your application event log
in the .evt format and send it to my mailbox v-jerryz@xxxxxxxxxxxxxx
Please also send me the InboxLOG.txt which is under
%alluserprofile%\Application Data\Micrisoft\Windows NT\MSFax\ActivityLog
folder.
Moreover, you mentioned that when the issue happening, "They stack up with
routing errors". So, what is the exact error message? Please capture a
screenshot and send it to me.
Please feel free to let me know if you have any questions or if you need
further assistance. I'm glad to be of service.
Best regards,
Jerry Zhao (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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