Re: SBS Remote Access to email

Hi Andrew,

Thanks for your update.

>From your message, I understand your issue is that you could not retrieve
POP3 email from Exchange server (your SBS server). If I am off base, please
do not hesitate to let me know.

Actually, this issue could happen if the user alias and email alias are
different. To resolve this issue, I would like you to check the following
article. The following articles are for Exchange 2000 system, but the steps
can also be applied to your scenario. Please try them one by one.

326995 XCON: "Problem Logging onto Your Mail Server" Error Message When You
View E-mail by Using Outlook Express
http://support.microsoft.com/?id=326995

324025 XCON: POP3 and IMAP4 Clients Cannot Log On to Exchange Server, and
Event ID 13003 Occurs
http://support.microsoft.com/?id=324025

236032 OLEXP Outlook Express and Outlook Repeatedly Prompt You for Your
Password
http://support.microsoft.com/?id=236032

After checking the above KB article, please try to test your issue again.
If the problem persists, please let me know what mail client that you used
to retrieve POP3 mail on the client workstations. I would also like you to
capture a screenshot of the error message when you try to access your POP3
account. Please send the screenshot to v-jerryz@xxxxxxxxxxxxx

Thanks for your time. If you have any further questions or concerns, please
feel free to let me know. I look forward to your reply.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

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