Re: Backup still not working
- From: "BoboTWG" <aaron.nospam@xxxxxxxxxx>
- Date: Thu, 27 Oct 2005 17:16:16 GMT
I sent the reply via e-mail.
Thanks,
Aaron
""Brandy Nee [MSFT]"" <v-branee@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:31Cw9Eu2FHA.2904@xxxxxxxxxxxxxxxxxxxxxxxx
> Hello Aaron,
>
> Thank you for posting back!
>
> Aaron, please understand that I have asked one specific question for many
> times in my every reply, however, I still have not got a clear idea from
> you. The question is whether you can successfully perform Backup to Local
> Drive. This information is very important for us to save your time to
> troubleshoot your issue, and work more efficiency.
>
> ==========================
>
> Please see my other suggestions:
>
> From the Backup log, I notice the following error information:
>
> GetTapeMediaPoolName failed. (0x800710d8)
> GetBackupDestination failed. (0x800710d8)
> LaunchNTBackup failed. (0x800710d8)
>
> I. Please make sure you have applied the following hot fix:
>
> 831664 "The requested media failed to mount" error message when you try to
> http://support.microsoft.com/?id=831664
>
> II. Based on my research on the error code, the issue may occur if the RSM
> database gets corrupted. So you may try to rebuild the RSM database if the
> issue recurs:
>
> A. In Computer Management, expand Services and Applications -> Services,
> locate and stop the Removable Storage service.
>
> B. Open Windows Explorer, go to the %SystemRoot%\System32\NtmsData folder,
> rename the existing files in this folder to a .old file extension, or copy
> them to a different folder.
>
> C. Start the Removable Storage service.
>
> Related information:
>
> 235032 Problems with a Damaged Removable Storage Manager Database
> http://support.microsoft.com/?id=235032
>
> ==============================
>
> If the issue still occurs after installing this fix, please help me by
> collecting the following information for research:
>
> 1. I suppose you are backing up C, D, and System State, and Exchange
> Information Store, right?
>
> 2. Could you please post back the content of the "Small Business Backup
> Scrip.bks" file from Program Files\Microsoft Windows Small Business
> Server\Backup?
>
> 3. Open NTbackup (Advanced Mode). Click Backup tab. Job -> Load
Selections.
> Pick the ''''Small Business Backup Scrip.bks''''. Uncheck "System State".
> Save the file. Now, go to Server Management -> Backup -> Backup Now. Does
> it failed?
>
> 4. Open NTbackup (Advanced Mode). Click Backup tab. Job -> Load
Selections.
> Pick the ''''Small Business Backup Scrip.bks''''. Check "System State",
but
> this time unchecks "First Storage Group" under Microsoft Exchange Server.
> Save the file. Now, go to Server Management -> Backup -> Backup Now. Does
> it failed?
>
> 5. Go to My Computer. Right-click C:-> Properties, Shadow Copies tab. How
> many folders listed? Is Shadow Copy enabled on any of the folders? If you
> disable Shadow Copy, does it work with NTbackup and the backup runner?
>
> 6. Do you have SQL installed on the server?
>
> If SQL is installed, set the SQL Server 2000 database recovery model to
> Simple:
>
> 1) Open SQL Server Enterprise Manager.
>
> 2) Double-click Microsoft SQL Servers, double-click SQL Server Group,
> (Local), and then double-click Databases.
>
> 3) Right click each database, choose Properties, and then on the Options
> tab, under Recovery, set the model to Simple.
>
> Please take your time to perform the steps above and collect ALL the
> information required for us to troubleshoot your issue. If anything is
> unclear, please feel free to let me know. I am looking forward to hearing
> from you!
>
>
> Best regards,
>
> Brandy Nee
>
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>
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>
> --------------------
> >NNTP-Posting-Date: Thu, 20 Oct 2005 21:58:50 -0500
> >From: "BoboTWG" <bobotwg@xxxxxxxxxxxxxxxxxxxxx>
> >Newsgroups: microsoft.public.windows.server.sbs
> >References: <umB5f.649$8W.118@xxxxxxxxxxxxxxxxxxxxxxxxxx>
> <JRAhLgS1FHA.1172@xxxxxxxxxxxxxxxxxxxxx>
> <iQO5f.430$R%.42@xxxxxxxxxxxxxxxxxxxxxxxxxx>
> <7fmmUZe1FHA.1468@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: Re: Backup still not working
> >Date: Thu, 20 Oct 2005 22:58:49 -0400
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> >Hi Brandy. I just e-mailed you a backup log from backing up to the hard
> >drive.
> >
> >Aaron
> >
> >>
>
.
- References:
- Backup still not working
- From: BoboTWG
- Re: Backup still not working
- From: "Brandy Nee [MSFT]"
- Re: Backup still not working
- From: BoboTWG
- Backup still not working
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