Re: Help and Support Center hangs on second search
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Tue, 25 Oct 2005 07:41:54 GMT
HI,
Thanks for updates.
The issue seems to be so wired, please change the search option to limit
the search fields to see if you can still reproduce the issue. For example,
you can set return to 15 results per provider.
Thanks for your cooperate on this issue. As I know, the help and support
will search a lot of resources, so we might encounter some delay.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
| From: avisas@xxxxxxxxxxx
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Re: Help and Support Center hangs on second search
| Date: 24 Oct 2005 05:24:43 -0700
| Organization: http://groups.google.com
| Lines: 22
| Message-ID: <1130156683.421255.21270@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <1129909075.218742.110320@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <nZDLQPG2FHA.3936@xxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 195.14.163.146
| Mime-Version: 1.0
| Content-Type: text/plain; charset="iso-8859-1"
| X-Trace: posting.google.com 1130156688 21111 127.0.0.1 (24 Oct 2005
12:24:48 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Mon, 24 Oct 2005 12:24:48 +0000 (UTC)
| In-Reply-To: <nZDLQPG2FHA.3936@xxxxxxxxxxxxxxxxxxxxx>
| User-Agent: G2/0.2
| X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
FDM; .NET CLR 1.1.4322),gzip(gfe),gzip(gfe)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: g47g2000cwa.googlegroups.com; posting-host=195.14.163.146;
| posting-account=225PEg0AAABvW8jt7F7HKoTqiQIdTLkv
| Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
ne.de!news.glorb.com!postnews.google.com!g47g2000cwa.googlegroups.com!not-fo
r-mail
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:163991
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi, Charles Yang (MSFT)
| Thanks for your effort,
|
| I tried all your three suggested methods, but problem
| remains :(
|
| I can search some keyword in 'Help and Support Center' for first time
| successfully and quickly. When I try to search once more, the same
| keyword for example - 'Help and Support Center' hangs. No running
| 'green squares', no additional noticeable CPU activity
| on CPU Usage History curve, no reaction on any click in this Help
| service, no any bad log events. After about 5 minutes the search
| becomes alive and ends normally. I tried safe mode, tried to reinstall
| through .inf file, tried to rebuild this service as you suggested, but
| nothing helped.
|
| I need to close Help and support center after every one search, and
| reopen it , when I want to use it. There is the only way to avoid
| hanging, yet.
|
| Thank you.
|
|
.
- References:
- Re: Help and Support Center hangs on second search
- From: avisas
- Re: Help and Support Center hangs on second search
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