RE: crash / restore - no client access
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Mon, 24 Oct 2005 09:21:23 GMT
Hi Scot,
Thanks for your update!
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
Thanks for your update. I am glad to know that things are getting fine now.
I appreciate your time and effort to try my suggestions and get this
resolved.
Please feel free to post back when you need further assistance on this
issue and I am happy to be assistance of you!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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--------------------
>Thread-Topic: crash / restore - no client access
>thread-index: AcXWN/OLXA89MZJeQL6VvCr4O5Y1bg==
>X-WBNR-Posting-Host: 24.164.68.13
>From: "=?Utf-8?B?emphbQ==?=" <zjam@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <5B90D5D1-B1E6-4174-980D-8956D5BF2663@xxxxxxxxxxxxx>
<EPV9SIi1FHA.700@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: crash / restore - no client access
>Date: Fri, 21 Oct 2005 05:07:04 -0700
>Lines: 169
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>thanks jenny. I found another thread with a different but the same
solution.
>I thought about the problem more and guessed it might be the issue you
>described. I removed the clients from server, changed clients to workgroup
>instead of domain and rebooted each. then, i rejoined with
>http://servername/connectcomputer. It worked and now I am happy. thanks
for
>the time and effort.
>
>scot z.
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Scot,
>>
>> Thanks for posting here!
>>
>> For your description, I understand this issue to be: after you restored
>> your SBS server from a Truimage backup, the client computer cannot logon
to
>> the domain.
>>
>> Based on my research, this issue should be caused by the SID is not
>> consistent of the client computer account. With the image backup method,
>> once the image is restored, all configurations even the SID information
>> created after the image created will be lost. However, the SBS server
>> domain controller will not receive any notification of the operation and
it
>> will still check the old configuration. all SID of the objects you
create
>> in the AD after the server snapshot will be lost after you restore the
>> server. That means, although you create exact the same user and computer
>> account in the AD after server restoration, the SID of these accounts
are
>> different from the exact client computer existing.
>>
>> For backup and restore of your SBS server, I would suggest you to use
the
>> following white paper
>>
>> Backing Up and Restoring Windows Small Business Server 2003
>>
http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
>> 2bcc9/BKU_BkupRstr.doc
>>
>> For the current status, I think you have to disjoin the current computer
>> from the original domain and rejoin the domain with wizard. Furthermore,
>> you have to make sure that the client computer has the DNS record point
to
>> the SBS server.
>>
>> Let"s do follow steps to try to resolve the issue:
>>
>> I. Please check all workstations' DNS and Gateway settings. Please
ensure
>> workstations' DNS point to the SBS server internal NIC IP. And the
external
>> NIC''s DNS of SBS server will be pointed to internal NIC IP. This is the
>> recommended and normal configuration.
>>
>> II. Please ensure proper binding order of the network adapter cards. The
>> internal network card should be at the top. The detail steps:
>>
>> a. Right-click the My Network Place and click Properties to open Network
>> Connections page.
>> b. Click Advanced in the menu and click Advanced Settings in dropdown
list.
>> c. Under the Adapters and Bindings tab page put the internal Nic at the
top
>> in Advanced Settings page.
>>
>> III. Try to rejoin clients to domain using client computer setup wizard:
>>
>> For your reference, I list the detail steps:
>>
>> 1). Quit workstation from the domain. To do so, see:
>>
>> Locate in Client Computers in Server Management console and choose the
>> computer the customer has in right panel. Click Remove from network link
to
>> delete the computer from domain.
>>
>> 2). Setup the client computer by running Setup Client Computer wizard to
>> setup computer account.
>>
>> 3). In the client computer, try to join it to domain by running
>> http://servername/connectcomputer. And assign appropriate user accounts
to
>> the computer.
>>
>> Note: Please ensure you have added the SBS Site (http://FQDN/*) in
trusted
>> site in IE of the laptop. You can refer to the following steps:
>>
>> a. Start Internet Explorer.
>> b. On the Tools menu, click Internet Options.
>> c. On the Security tab, click Local intranet zone, and then click Sites.
>> d. Click Advanced.
>> e. In the Add this Web site to the zone box, type the ConnectComputer
>> server's IP address or the ConnectComputer server's FQDN, and then click
>> Add.
>>
>> Try to test again and check if everything is OK.
>>
>> I appreciate your time and efforts to the issue. I am currently standing
by
>> for your test result. I am glad to be further assistance!
>>
>> Have a nice day!
>>
>> Best Regards,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: crash / restore - no client access
>> >thread-index: AcXVfk3t/YNLUtxzSSeWNlrUUev5aQ==
>> >X-WBNR-Posting-Host: 24.164.68.13
>> >From: "=?Utf-8?B?emphbQ==?=" <zjam@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: crash / restore - no client access
>> >Date: Thu, 20 Oct 2005 06:58:10 -0700
>> >Lines: 16
>> >Message-ID: <5B90D5D1-B1E6-4174-980D-8956D5BF2663@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
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>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
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>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:163025
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Help... sbs 2003 standard crashed. hard drive gone, had to restore from
>> june
>> >truimage backup. everything seemd to be working fine and then as time
went
>> >on, each user would log off and then not be able to log back onto
network.
>> >error message: windows cannot connect to domain. either domain
controller
>> >down or unavailable or because computer account not found.
>> >Each user can has dynamic i.p. assinged, can log on locally, ping the
>> >server, use the internet and see all the network resources, they just
>> can't
>> >log into the network. server sees workstations and has internet access.
>> can't
>> >find anything in the logs as far as login failures. This is weird.
tried
>> >deleting and readding computer workstation back on server but that
didn't
>> >work. added new user on server but can't log in with new account
anywhere,
>> >didn't work. any suggestions would be appreciated.
>> >
>> >thanks,
>> >
>> >scot z.
>> >
>>
>>
>
.
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- From: "Jenny wu [MSFT]"
- RE: crash / restore - no client access
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