RE: SBS 2003 - errors running Internet connection Wizard and Remote Access Wizard

Hello Eddie,

Thank you for posting to the SBS Newsgroup.

I understand that you used Swing Migration method to migrate SBS 2K to SBS
2K3, and now you have cannot successfully run the Configure E-mail and
Internet Connection Wizard and Remote Access Wizard.

Please understand that since you used SwingIT method to migrate SBS server,
so we cannot guarantee we can resolve the issues. We suggest that customer
follows the document below to upgrade SBS server.

Migrating from Small Business Server 2000 or Windows 2000 Server
http://www.microsoft.com/technet/prodtechnol/sbs/2003/deploy/sbs2k203.mspx

=================

I understand that you have many issues occur on your side, however, we need
to troubleshoot them one by one.

For cannot run CEICW issue, based on my experience, most of the similar
issues can be caused when the Domain Name System (DNS) forward lookup zone
for the Active Directory namespace is not set to "Active
Directory-integrated". Please refer to the following KB article for more
detail information:

875421 "An error occurred while configuring a component" error message when
you run the Configure E-mail and Internet Connection Wizard in Windows
Small Business Server 2003
http://support.microsoft.com/?id=875421

If the issue persists after you performed the steps above, please help to
gather following information and collect the log files for further
research:

a. When did the issue happen? Can you run CEICW and Remote Access Wizard
before?

b. On the server, run "eventvwr" (without quotation marks), check whether
there is any error. If yes, double click it, click the Copy button and
paste the full content to the Newsgroup.

c. Please collect C:\Program Files\Microsoft Windows Small Business
Server\Support\Icwlog.txt.

d. For Remote Access Wizard issue, please collect C:\Program
Files\Microsoft Windows Small Business Server\Support\rraslog.txt.

e. Please send the all the CEICW configuration files (icwdetailsx.htm;
configx.vbs) to me (at v-branee@xxxxxxxxxxxxx) for analysis:

i. Locate the folder ''C:\Program Files\Microsoft Windows Small Business
Server\Networking\ICW\'' in Windows Explorer.

ii. Compress all the files under this folder to a ZIP file, and then send
the ZIP file to me.

Please take your time to perform the steps above and collect the
information for us to troubleshoot your issue. If anything is unclear,
please feel free to let me know. I am looking forward to hearing from you!


Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
>From: "Eddie McGlone" <ed.mcglone@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: SBS 2003 - errors running Internet connection Wizard and Remote
Access Wizard
>Date: Wed, 19 Oct 2005 17:31:43 +0100
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>
>Hi all.
>
>We have just completed a swing migration from SBS 2000 to SBS 2003 on new
>hardware and now have some issues to sort out. I believe they are related
>issues to do with ISA 2004 and RRAS etc. however I cannot get either the
>Internet Connection wizard or the Remote Access Wizard to complete due to
>errors.
>
>The CEICW fails at each stage of the process with a dialog box reading "An
>error occurred while configuring a component. To continue with the wizard
>and configure remaining components, click OK. To end the wizard with out
>configuring the remaining components, click Cancel." It does this for
>Network Configuration, Firewall configuration and Secure website
>configuration - the only one it does successfully is Email configuration.
>
>The Remote Access wizard fails with a dialog reading "An error occurred
>while running the Remote Access Wizard. For details, %1!sl, and then rerun
>the Remote Access Wizard. Not the most helpful! This also stops the Remote
>Access Service.
>
>I'm trying to run these because;
>
>1 - VPN access is broken - I can't vpn into the network to pick up files
>etc.
>2 - Problems with antivirus updating - the server cannot seem to pick up
>updates using FTP
>
>OWA is working internally and externally, the RWW is working but unable to
>connect to either server or desktops.
>
>Any ideas where to start looking?
>
>Cheers
>
>Ed
>
>
>

.