RE: Added a new client - it can't see the internet

Hello Iain,

Thank you for posting to the SBS Newsgroup.

I understand that you newly setup a Windows 2000 and client cannot access
Internet from this workstation. If I have misunderstood your concern,
please let me know.

>From your description, it seems that the IP configuration on SBS Server and
workstations are correct. Also, you mentioned the client can access SBS
resource like Companyweb. So we need to isolate whether this is user or
computer specific issue, so please help to gather more information for
research:

1. Do you have ISA Serve installed? If yes, what is the edition, ISA 2K or
ISA 2K4?

If you have ISA server installed, please make sure that the proxy option
has been properly configured. Also, on the problematic client workstation,
open Internet Explorer -> Tools -> Internet Options -> Connections tab ->
LAN Settings button, uncheck the "Automatically detect settings" box,
enable the "Use a proxy server" option, make sure that the SBS server and
correct port is configured. Test the problem again.

2. Ask this client go to a good workstation, can he/she access the Internet
now?

3. Ask other good clients to log on the problematic client workstation, can
they access the Internet?

4. Can you ping the gateway address from the workstation?

For your additional information:

If you have a router placed in front of the SBS 2K3 Server, please check
whether you have exceeded the number of user licenses so it will not allow
this new PC access to the internet. We can add additional licenses and test
the issue again.

Please take your time to perform the steps above and collect the
information for us to troubleshoot your issue. If anything is unclear,
please feel free to let me know. I am looking forward to hearing from you!


Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
>From: "Iain King" <iainking@xxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: Added a new client - it can't see the internet
>Date: 19 Oct 2005 02:06:25 -0700
>Organization: http://groups.google.com
>Lines: 19
>Message-ID: <1129712785.521571.216550@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>NNTP-Posting-Host: 80.189.193.145
>Mime-Version: 1.0
>Content-Type: text/plain; charset="iso-8859-1"
>X-Trace: posting.google.com 1129712792 22566 127.0.0.1 (19 Oct 2005
09:06:32 GMT)
>X-Complaints-To: groups-abuse@xxxxxxxxxx
>NNTP-Posting-Date: Wed, 19 Oct 2005 09:06:32 +0000 (UTC)
>User-Agent: G2/0.2
>X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.7.12) Gecko/20050915 Firefox/1.0.7,gzip(gfe),gzip(gfe)
>Complaints-To: groups-abuse@xxxxxxxxxx
>Injection-Info: z14g2000cwz.googlegroups.com; posting-host=80.189.193.145;
> posting-account=SFRSEg0AAADxlf_emAOC1S_1C2kcqgo7
>Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
ne.de!news.glorb.com!postnews.google.com!z14g2000cwz.googlegroups.com!not-fo
r-mail
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:162616
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>We have a Win 2003 server, with winxp and win2000 clients. They all
>work fine, and have internet access. I just added a Win2000 box to my
>network, and it can't see the internet. I can't see any problems - I'm
>stuck. The new client has IP setup: 192.168.16.2, gateway/dns server
>192.168.16.1. The computer I'm sending this post from is 192.168.16.7
>with gateway/dns 192.168.16.1. When I do IPCONFIG /ALL, the outputs
>are practically identical (apart from that machines IP).
>
>The server's local NIC is at 192.168.16.1, while it's internet NIC is
>10.0.0.3, with the router being 10.0.0.1.
>
>The client which doesn't work sees the internal network fine, and also
>resolves internal DNS - I can browse companyweb fine. It doesn't see
>internet IP's or Domain names.
>
>Any ideas?
>
>Iain
>
>

.