RE: Event id 7062

Hi Dsully,

Thanks for your reply.

You said: I'm not sure where I go to do some stages; 3 - I presume this is
in Services, but I have no idea about 4. Do you mean you can not understand
the following steps?

3. Stop Netlogon and DNS service.
4. Rename %windir%\system32\config\netlogon.dns and netlogon.dnb

If so, you need to stop the services on services.msc. on steps 4, you can
find the path: c:\windows\system32\config.

Regarding the PTR, it is DNS pointer (PTR) resource records. In order for
reverse DNS resolution to succeed, the server must have a PTR record in DNS
for its Internet IP address.

I will look forward to your test result of the rest steps.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Event id 7062
| thread-index: AcXT6vnF4TqER/HjQTmU312zfmJY7Q==
| X-WBNR-Posting-Host: 70.147.59.152
| From: "=?Utf-8?B?ZHN1bGx5cw==?=" <dsullys@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <B0B2026B-7B8E-4ACE-997B-CA7E28EDA63A@xxxxxxxxxxxxx>
<FeqA4b50FHA.1468@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Event id 7062
| Date: Tue, 18 Oct 2005 06:51:01 -0700
| Lines: 237
| Message-ID: <47D8C206-10DF-4BF7-8192-B72ACB30A248@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:162302
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thank you for replying.
| Yes I had checked out the kb article and my configurations follow the
| instructions.
|
| In Forward lookup zone, I have both zones showing in the list.
| In Fowarders list, I show 2 dns address that are from my isp
| I don't see secondary zones. notify lists (when I searched for this it
gave
| me the option to set something up, so obviously it hadn't been set. I
left
| this without setting anything up). Not sure where to look for delegation
of
| subzones.
|
| I haven't flushed the dns as yet, as I would like to make sure that there
is
| nothing else that is in conflict. In addition I'm not sure where I go to
do
| some stages; 3 - I presume this is in Services, but I have no idea about
4.
|
| When I try nslookup it comes up with the following:
| Can't find server name for address 192.168.16.2: Non -existent domain
| default server: Unknown
| Address; 192.168.16.2
| In the kb article that I read it says that the DNS is still able to
answer
| queries and host Active Directory. The resolver cannot locate the PTR
| resource. What is PTR?
|
| I've tried to do some troubleshooting with my network setup and I get the
| following results.
|
| Present setup
| Modem - (running ppoe) status page gives me the static ip, an ip gateway,
| the primary and secondary dns and the modem ip. When it powers up DHCP
server
| is enabled with a subnet 255.255.255.0 Start address 192.168.1.1 end
| 192.168.1.253
| Linksys router - Obtain IP automatically, DHCP is disabled. On the status
| page the default gateway, DNS1, DNS2 = modem router address. Router Ip is
| 192.168.1.1 Under Advance routing NAt is enabled. If I disable this I
can't
| access the Internet.
| Server External adapter - 192.168.1.2 subnet 255.255.255.0 Default
gateway
| 192.168.1.1 Preferred dns 192.168.16.2
| Server internal adapter - ip-192.168.16.2 subnet 255.255.255.0 default
| gateway-blank Preferred dns-192.168.16.2
| Workstation-ip-192.168.16.102 subnet-255.255.255.0 default
| gateway-192.168.16.2 dns-192.168.16.2
|
| If I try and change to the recommended configuration for modem and
router I
| can't surf the Internet. That is modem reset to place into bridge mode.
| Router set to PPoE.
| When I do this it connects - shows me the static ip address and the dns
of
| the isp. I have dhcp disabled. I can't bring up any pages execept Google.
It
| will return search results but when I click on any of these I get a page
| cannot be found.
|
| I have run Internet Connection wizard several times.
| --
| DS
|
|
| ""Crina Li"" wrote:
|
| > Hi Dsully,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From the description, I understand the network diagram is as following:
| >
| > modem - linksys router - external adapter - server(sbs 2003 standard) -
| > internal adapter - switch - workstations
| >
| > and your current issue is you got Event id 7062 on SBS. Do you mean the
| > event occurs only when you put the modem into bridged mode and setting
the
| > router to PPoE?
| >
| > Firstly please make sure you have followed the KB article to configure
SBS:
| >
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > Regarding this error, the cause could be that DNS forward lookup zone
is
| > missing _msdcs.domain.local. To correct it, please refer to the
following
| > steps.
| >
| > By default, SBS DNS Forward Lookup zone contains _msdcs.domain.local
and
| > domain.local. Recreate the _msdcs.domain.local zone if it is missing:
| >
| > 0. Open the DNS console. If you find the _msdcs.ccd.local exist, you
could
| > delete this zone by right clicking it and clicking delete, as this zone
may
| > be corrupt
| > 1. Right-click Forward Lookup Zones in DNS and select New Zone.
| > 2. Specify Primary Zone, and use _msdcs.ccd.local as the Zone name.
| > 3. Stop Netlogon and DNS service.
| > 4. Rename %windir%\system32\config\netlogon.dns and netlogon.dnb
| > 5. Start Netlogon and DNS service
| > 6. ipconfig /flushdns and ipconfig /registerdns
| > 7. Close and reopen the DNS snapin.
| > 8. Verify _msdcs.ccd.local contains dc, domains, gc, and pdc.
| >
| > It also may be caused by the following records:
| >
| > 1. Forwarders list. (DNS servers should not forward to themselves).
| > 2. Master lists of secondary zones. (It this server hosts a secondary
zone)
| > 3. Notify lists of primary zones. (If this server hosts a primary zone
and
| > it uses zone transfer)
| > 4. Delegations of subzones. Must not contain NS record for DNS server
| >
| > Please check them one by one to see if there is any misconfiguration.
| >
| > 1. Forwarders list.
| >
| > a. Right-click on the server name.
| > b. Select "Properties".
| > c. On the "Forwarders" tab, check if the server has itself on the
| > forwarder list.
| >
| > 2. Master lists of secondary zones. (in case this server hosts any
| > secondary zone).
| >
| > a. Select the secondary zone, right-click it, and then click
| > "Properties".
| > b. Click the "General" tab.
| > c. If the server's own IP address is listed select it and click
"Remove".
| >
| > 3. Notify lists of zones.
| >
| > a. Right-click on the zone, and select "Properties".
| > b. One the "Zone Transfer" tab, check if "Notify" button is
available.
| > If so click it.
| > c. Check if this server is trying to send notification to itself.
| >
| > 4. Delegations of subzones. Must not contain NS record for DNS server.
| >
| > If this server also has a sub zone created on this server, please
let me
| > know. This generally will not happen on SBS domain.
| >
| > For more information, read the following article:
| >
| > 235689 How to Troubleshoot 7062 Errors Logged in DNS Event Log
| > http://support.microsoft.com/?id=235689
| >
| > If you have any questions or concerns related to this issue, please let
me
| > know.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: Event id 7062
| > | | From: =?Utf-8?B?ZHN1bGx5?= <dsully@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Event id 7062
| > | Date: Mon, 17 Oct 2005 13:29:02 -0700
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | Present configuration= modem - linksys router - external adapter -
server(
| > | sbs 2003 standard) - internal adapter - switch - workstations.
| > |
| > | Had to quickly set up a server after last one was stolen. Could only
get
| > on
| > | the Internet if I set the router to obtain IP automatically instead
of
| > being
| > | able to put the modem into bridged mode and setting the router to
PPoE -
| > | could not surf the net this way although I could bring up the Google
page
| > but
| > | clicking on any links wouldn't bring up a page.
| > |
| > | Started checking the event viewer. I show a lot of dns warnings. So I
| > guess
| > | this
| > | may be the cause of all my problems. The event is 7062 which is a
packet
| > | addressed to itslef. It tells me to look up forwarders, zones and
root
| > hints.
| > | when I check out the properties, I get the following information for
| > these
| > | tabs:
| > | Interface: 192.168.16.2 (server local ip)
| > | Forwarders: *.*.*.* and *.*.*.* (isp's dns)
| > | Root hints: FQDN; IP address - unknown
| > |
| > | My forward lookup zones: _msdcs.****.local
| > | ****.local
| > |
| > | On my routing and remote access under NAT/Basic Firewall
| > | Local area connection is set to - Public interface to the Internet
with
| > | enable Nat on this interface and enable basic firewall checked.
| > | Server Local is set to Private interface connected to private network.
| > |
| > | Also looking at the router under Advanced Routing - it has NAT
enabled.
| > When
| > | I disabled this I was able to surf the net so for the time being I
have
| > set
| > | it back
| > | to Enable.
| > |
| > | Under DHCP the Address Pool 192.168.16.1 - 192.168.16.254 excluding
| > | 192.168.16.1 to 192.168.16.9
| > | Scope Options: Router-192.168.16.2; dns
| > | server-192.168.16.2;domain name: ***.local
| > | Wins-192.168.16.2
| > | node:0x8
| > |
| > | Not sure what the values on each of these should be I
| > | have to do some homework.
| > |
| > |
| > |
| >
| >
|

.