RE: Remote Webworkplace and OWA 3 times log in

Hi,

Thank you for all your help. This thing drove me crazy. Jim I did try those
step from that KB article but no look. Jenny I tried your steps no look
either. Finally I got it working. This is what I did.

1. I went to Active Directory Users and Computers and I renamed IUSER_SERVER
and IWAM_SERVER account to IUSER_SERVER1 and IWAM_SERVER1

2. I reset the password for those 2 accounts


3. I reset password using Start RUN - type CMD
cd \inetpub\adminscrips - press ENTER
cscript.exe adsutil.vbs set w3svc/anonymoususerpass <password> - press ENTER
cscript.exe adsutil.vbs set w3svc/wamuserpass <password> - press ENTER

4. I rest the IIS - Start RUN - type iisreset

5. I edited the Directory Security settings of the "Remote" directory under
the IIS Default Web Site application. I changed the field "Use the following
Windows account for anonymous access to the Administrator account I renter
the password.

6 .I rest the IIS - Start RUN - type iisreset

7. I went to Active Directory Users and Computers and I renamed
IUSER_SERVER1 and IWAM_SERVER1 account to IUSER_SERVER and IWAM_SERVER

8. I reset the password for those 2 accounts

9. I rest the IIS - Start RUN - type iisreset

10. I edited the Directory Security settings of the "Remote" directory under
the IIS Default Web Site application. I changed the field "Use the following
Windows account for anonymous access to the IUSER_SERVER account I renter the
password

11. I reset password using Start RUN CMD
cd \inetpub\adminscrips - press ENTER
cscript.exe adsutil.vbs set w3svc/anonymoususerpass <password> - press ENTER
cscript.exe adsutil.vbs set w3svc/wamuserpass <password> - press ENTER

12. I rest the IIS - Start RUN - type iisreset

Thank you Jenny and Jim for your assistance in this issue.

Greg I















""Jenny wu [MSFT]"" wrote:

> Hi,
>
> Thank you for posting here! Also thanks for Jim's input.
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> For your description, I understand that users can logon to RWW and OWA
> after input 3 times user name and password after the SBS 2003 server box
> applied SBS SP1. If I am off base, please don't hesitate to let me know.
>
> Based on my knowledge, this issue could be related to the authentication
> settings on IIS or the corruption of IIS. In order to isolate the problem,
> please help to gather the following information:
>
> 1. After the customer applied SBS SP1, did he rerun CEICW (Server
> Management console -> Internet and Email -> Connect to the Internet) again
> to refresh network connection configuration? If not, please try to rerun it
> to test if the issue be fixed.
>
> I suggest you follow the KB article steps to configure network
> configuration to smooth the process.
>
> 825763 How to configure Internet access in Windows Small Business Server
> 2003
> http://support.microsoft.com/?id=825763
>
> 867483 How to configure networks in ISA Server 2004
> http://support.microsoft.com/?id=867483
>
> 2. Can you finally get the RWW and OWA logon page after inputting the
> credentials for 3 times? Did the issue happened on the both sites (OWA and
> RWW) every time or random?
>
> 3. Try to logon the RWW site from the LAN computers, can this problem be
> reproduced?
>
> 4. Check the authentication settings for the OWA virtual directory to
> ensure the authentication option is Basic Authentication. If not, please
> correct it, after changing the settings, please run the command 'iisreset'
> to restart the IIS related services. Will the OWA access issue be resolved?
>
> 5. Check the security settings of the RWW virtual directory. Make sure that
> the anonymous access is enabled:
>
> a. Open Internet Information Services manager console. Navigate to Web
> sites\Default web site\Remote. Right-click it and choose 'Properties'.
> b. In 'Directory Security' tab, click 'Edit' button of 'Authentication and
> access control'. Ensure that the option 'Enable anonymous access' is
> enabled.
> c. Click 'OK' to close the dialog boxes. Run 'iisreset' to restart the IIS
> related services.
>
> Try to test, how about the result?
>
> 6. Open IIS management console. Do the following tests to see if the access
> is OK:
>
> a. Create a new virtual directory under the default web site, name it as
> Remote1. Map the folder Inetpub\remote. Enable the anonymous access on the
> new virtual directory. Access the site by using https://ServerName/Remote1
> Will this problem be reproduced?
> b. Temporarily stop the default web site. Create a new web site and map the
> site to \Inetpub\wwwroot\ Then, create a new virtual directory and map it
> to \inetpub\remote. Access the new site by using http://servername/remote.
> Will this problem be reproduced?
>
> 7. What is the accurate message when the issue happened?
>
> Additionally, I would like to suggest you view the following KB articles to
> see if it is similar as yours:
>
> Users are repeatedly prompted to provide their credentials when they access
> a Web site
> http://support.microsoft.com/default.aspx?scid=kb;en-us;886996
>
> HTTP 401 or 404 error messages when you access OWA implicitly or explicitly
> http://support.microsoft.com/?id=293386
>
> Users cannot connect to your Small Business Server 2003 computer by using
> Remote Web Workplace
> http://support.microsoft.com/?id=886206
>
> I appreciate you taking time to perform tests. I am happy to be assistance
> of you and look forward to hearing from you!
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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> --------------------
> >Thread-Topic: Remote Webworkplace and OWA 3 times log in
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> >From: "=?Utf-8?B?c2xpY2t1cw==?=" <someone@xxxxxxxxxxx>
> >Subject: Remote Webworkplace and OWA 3 times log in
> >Date: Sat, 15 Oct 2005 15:35:03 -0700
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> >
> >I have a client with SBS2003 and ISA2000 on the same box. Everything was
> fine
> >till I have applied SP1 for small business Server. Every time client wants
> to
> >log in to RWW or OWA he is ask to authenticate 3 times this is a very
> >frustrating for a client.
> >
> >Please help
> >
> >
>
>
.