RE: Please help, random e-mail replies are rejected

Jerry,

Sorry it has taken me so very long to reply. It is almost impossible for me
to have one of those domains that are rejecting my e-mails to perform your
telnet suggestion - they all seem much too inexperienced to follow your
instructions.

Instead, i have enabled the logging as you requested, and will get a couple
of them to send e-mails to me, then post the results tomorrow...

""Jerry zhao (MSFT)"" wrote:

> Hi Mark,
>
> Thanks for your update.
>
> I am suspicious of the remote sender's domain because of the error symbol
> in the NDR and also since this issue only happen on few sender domains.
>
> However, I still need to confirm that so I suggest that you ask the
> problematic remote sender to send test email using telnet. Now I still
> suggest that. If he can also send email by using telnet, please let me know
> it failed at which step and what is the exact error message.
>
> Moreover, you can enable the message tracing log either to see if the
> bounced email has ever got to your exchange server. To do so:
>
> Open ESM, expand servers, right click on the server's name, and select
> properties. Check on the option "enable message tracing"
>
> The log files located in C:\program files\Exchsrvr\domainname.log\
>
> After you enabling the log, let the remote sender send a email to you, then
> collect the log file and send to me.
>
> Note: please let me know the time that the email being sent and the sender
> and recipient's email address.
>
> Thanks for your time.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
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