RE: Backup Failing
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Tue, 18 Oct 2005 00:19:48 GMT
HI Ronnie,
I am glad to hear that after you applied the hotfix again, the error is
fixed. Thanks again for your effort on this issue:
Have a nice day!
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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======================================================
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--------------------
| Thread-Topic: Backup Failing
| thread-index: AcXTKrFuY/acnz29QYevaLcFuXL0Zg==
| X-WBNR-Posting-Host: 72.20.135.55
| From: =?Utf-8?B?Um9ubmll?= <Ronnie@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <CC5EEB24-79CF-49CD-B780-2C61CA63922D@xxxxxxxxxxxxx>
<AXWSDNLxFHA.272@xxxxxxxxxxxxxxxxxxxxx>
<C5FD9F1B-A219-4B75-928A-A97EA1504088@xxxxxxxxxxxxx>
<iF7ncuZxFHA.3032@xxxxxxxxxxxxxxxxxxxxx>
<0EF1D12A-A5F6-4743-989E-179A12C5D815@xxxxxxxxxxxxx>
<ZCH6ui5zFHA.1144@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Backup Failing
| Date: Mon, 17 Oct 2005 07:54:36 -0700
| Lines: 312
| Message-ID: <E090A013-FD62-42B6-AA09-77E8AF782D8E@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:162027
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Charles,
|
| just wanted to let you know that its now working!! :) I went thro the
hofix
| again and after a reboot its working without error... thanks for all
your
| support.
|
| Cheers,
|
| Ronnie.
|
| ""Charles Yang [MSFT]"" wrote:
|
| > Hi Ronnie,
| >
| > Thanks for updates.
| >
| > From your description, it seems after you applied the hotfix you still
get
| > the VSS 6013 error.
| >
| > Please also check if you have applied the following hotfix:
| >
| > Then, I would like to know if you have applied SBS Server 2003 SP1.
There
| > are some known issues about NTBACKUP and VSS fixed in SP1. If you did
not
| > apply the SP1 or if you want to temporarily not applying it, there are
some
| > hotfixes about this issue and I suggest that you apply them on the SBS
| > Server. They are:
| > 887827 A Volume Shadow Copy Service (VSS) update-2 package is available
| > http://support.microsoft.com/?id=887827
| >
| > 826936 Time-out errors occur in Volume Shadow Copy service writers, and
| > shadow http://support.microsoft.com/?id=826936
| >
| > 828481 Error 800423f4 appears in the backup log file when you back up a
| > volume http://support.microsoft.com/?id=828481
| >
| >
| > If you have SQL Server installed, please check which account is used to
log
| > the MSSQLServer. You can check it by the following:
| >
| > 1. Click Start -> Run, type Services.msc and click OK.
| > 2. Locate the two services above, right click them and select
Properties.
| > 3. Go to Logon page and check how it is configured. By default, it
should
| > be the Local System account.
| >
| > I wanted to let you know that hotfixes are generally available for
specific
| > issues in the Product. Please keep in mind that they are not fully
| > regression tested and should be applied only to systems experiencing
the
| > specific problem. For this reason, the first step would be to verify if
you
| > are indeed running into the problem addressed in a specific hotfix. The
| > individual sending of hotfixes must be tracked by Microsoft for reasons
| > such as: you may run into problems after installing the fix, when
future
| > updates to the hotfix occur we want to be able to notify you. For these
| > reasons and others, many hotfixes are only available to customers if
they
| > call into the appropriate Microsoft Support phone line, and receive
direct
| > help and advice from a Microsoft support professional. We are not
equipped
| > to send out and track hotfixes here in the Newsgroups forum.
| >
| > If you prefer, you could contact Microsoft Product Customer Services
| > directly to obtain the fix. For a complete list of Microsoft Product
| > Customer Services phone numbers and information about support costs,
visit
| > the following Microsoft Web site:
| >
| > http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
| >
| >
| > NOTE: In special cases, charges that are ordinarily incurred for
support
| > calls may be canceled if a Microsoft Support Professional determines
that a
| > specific update will resolve your problem. The typical support costs
will
| > apply to additional support questions and issues that do not qualify
for
| > the specific update in question.
| >
| > In addition, please make sure that you have not installed any third
party
| > backup tools such as Veritas. Please also applied the SBS SP1, this
fixed
| > many known issue on SBS 2003.
| >
| > Hope the above information helpful, I am currently researching on this
| > issue also. Please feel free to post back if you have any concerns on
this
| > issue. I am glad to be of assistance.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Backup Failing
| > | thread-index: AcXPdGVn09D85f/XS+m8m//+HxgnLw==
| > | X-WBNR-Posting-Host: 72.20.135.55
| > | From: =?Utf-8?B?Um9ubmll?= <Ronnie@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <CC5EEB24-79CF-49CD-B780-2C61CA63922D@xxxxxxxxxxxxx>
| > <AXWSDNLxFHA.272@xxxxxxxxxxxxxxxxxxxxx>
| > <C5FD9F1B-A219-4B75-928A-A97EA1504088@xxxxxxxxxxxxx>
| > <iF7ncuZxFHA.3032@xxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: Backup Failing
| > | Date: Wed, 12 Oct 2005 14:32:07 -0700
| > | Lines: 286
| > | Message-ID: <0EF1D12A-A5F6-4743-989E-179A12C5D815@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:160883
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Charles,
| > |
| > | some additional error info:
| > |
| > | Event Type: Error
| > | Event Source: VSS
| > | Event Category: None
| > | Event ID: 6013
| > | Date: 10/12/2005
| > | Time: 4:11:47 PM
| > | User: N/A
| > | Computer: IQUANTUMSBS
| > | Description:
| > | Sqllib error: OLEDB Error encountered calling ICommandText::Execute.
hr =
| > | 0x80040e14. SQLSTATE: 42000, Native Error: 3013
| > | Error state: 1, Severity: 16
| > | Source: Microsoft OLE DB Provider for SQL Server
| > | Error message: BACKUP DATABASE is terminating abnormally.
| > |
| > |
| > | For more information, see Help and Support Center at
| > | http://go.microsoft.com/fwlink/events.asp.
| > | Data:
| > | 0000: 2d 20 43 6f 64 65 3a 20 - Code:
| > | 0008: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
| > | 0010: 30 30 30 30 30 36 33 39 00000639
| > | 0018: 2d 20 43 61 6c 6c 3a 20 - Call:
| > | 0020: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
| > | 0028: 30 30 30 30 30 36 31 34 00000614
| > | 0030: 2d 20 50 49 44 3a 20 20 - PID:
| > | 0038: 30 30 30 30 34 32 33 32 00004232
| > | 0040: 2d 20 54 49 44 3a 20 20 - TID:
| > | 0048: 30 30 30 30 36 38 39 32 00006892
| > | 0050: 2d 20 43 4d 44 3a 20 20 - CMD:
| > | 0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
| > | 0060: 57 53 5c 53 79 73 74 65 WS\Syste
| > | 0068: 6d 33 32 5c 76 73 73 76 m32\vssv
| > | 0070: 63 2e 65 78 65 20 20 20 c.exe
| > | 0078: 2d 20 55 73 65 72 3a 20 - User:
| > | 0080: 4e 54 20 41 55 54 48 4f NT AUTHO
| > | 0088: 52 49 54 59 5c 53 59 53 RITY\SYS
| > | 0090: 54 45 4d 20 20 20 20 20 TEM
| > | 0098: 2d 20 53 69 64 3a 20 20 - Sid:
| > | 00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > HI Ronnie,
| > | >
| > | > As you can backup manually, we can wait to see after you applied
the
| > hotfix
| > | > does the issue still exist or not?
| > | >
| > | > This hotfix will be helpful to your issue.
| > | >
| > | > I will be here waiting for your updates. Please feel free to post
back.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Backup Failing
| > | > | thread-index: AcXFBF/HLhEBVgTZTdaMb+8tzD4y3A==
| > | > | X-WBNR-Posting-Host: 72.20.135.55
| > | > | From: =?Utf-8?B?Um9ubmll?= <Ronnie@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | References: <CC5EEB24-79CF-49CD-B780-2C61CA63922D@xxxxxxxxxxxxx>
| > | > <AXWSDNLxFHA.272@xxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: RE: Backup Failing
| > | > | Date: Thu, 29 Sep 2005 07:45:02 -0700
| > | > | Lines: 141
| > | > | Message-ID: <C5FD9F1B-A219-4B75-928A-A97EA1504088@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:157478
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hi Charles,
| > | > |
| > | > | Thanks for your reply!
| > | > |
| > | > | In response to your questions....
| > | > |
| > | > | 1. No this works fine, I have just tested this and it comleted ok
| > with no
| > | > | errors reported.
| > | > | 2. Backup is to an external hard drive (seagate) brand new.
| > | > | 3. No other different errors - it has failed 3 times now with the
| > same
| > | > error
| > | > | msg.
| > | > | 4. Not aware that I have applied these hotfixes - so will
investigate
| > | > | further and report back.
| > | > |
| > | > | Kind regards,
| > | > |
| > | > | Ronnie.
| > | > |
| > | > |
| > | > |
| > | > | ""Charles Yang [MSFT]"" wrote:
| > | > |
| > | > | > HI Ronnie,
|
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