Re: Companyweb - Cannot complete this action



HI,

Welcome to SBS newsgroup.

Issue description:
==============

I understand that you encountered problem when using KB 827701 to recover
sharepoint database on SBS 2003.

Analyzing and suggestions:
===============

Generally speaking, if should be the expected error if you use the built in
administrator account to do that. This error occurs because the
Administrator account is the Site Collection Owner and has a security
identifier (SID) that does not match the SID in the database. To resolve
this problem, you must log on with another domain administrator account to
reset ownership of the site collection.

1. Create a new domain administrator account by using the Add User Wizard
that is included with SBS 2003. Do not use the Active Directory Users and
Computers snap-in to create the user account. To create a domain
administrator account by using the Add User Wizard, follow these steps:

a. Click "Start", and then click "Server Management".
b. In Server Management, click "Users".
c. Under "Manage Users", click "Add a User".
d. On the first page of the Add User Wizard, click "Next".
e. Type a name for the account, and then click "Next".
f. Type and then confirm a password for the new account, and then click
"Next".
g. In the "Templates" box, click "Administrator Template", and then click
"Next".
h. Click "Do not set up a computer", and then click "Next".
i. Click "Finish" to complete the wizard.

2. Log on to the server by using the domain administrator account that you
created in step 1.

3. Set the new domain administrator account as the new Site Collection
Owner for the Companyweb Web site.
To do this, follow these steps:

a. Click "Start", point to "Administrative Tools", and then click
"SharePoint Central Administration".
b. Under "Security Configuration", click "Manage site collection owners".
c. In the "Web Site URL" box, type "http://companyweb"; (without the
quotation marks), and then click "View".
d. In the "User name" box that is next to "Site Collection Owner", change
the username to be the new domain administrator account, and then click
"Check name".
e. Click "OK".

4. Remove the site collection users for the Companyweb Web site. To do
this, follow these steps:

a. Click "Start", click "Run", type "http://companyweb"; (without the
quotation marks), and then click "OK".
b. On the Companyweb home page, click "Site Settings".
c. Under "Administration", click "Go to Site Administration".
d. Under "Site Collection Administration", click "View site collection user
information".
e. On the "Manage Site Collection Users" page, write down all the user
accounts. You will use this information to re-create the user accounts.
f. Select all accounts except the domain administrator account that you
created in step 1, click "Remove Selected Users", and then click "OK" to
confirm.
Make sure to remove the following template accounts:
- Administrator Tmpl
- Mobile User Tmpl
- Power User Tmpl
- User Tmpl

For more detailed steps about how to recover the sharepoint database, I
suggest you careful go through the article to perform the tasks.

I hope the information helps. If you need further assistance on this issue,
please let me know. I am glad to be of further assistance.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "Marina Roos [SBS-MVP]" <marina@xxxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <092549E7-CF23-49F9-BB4C-9E756A9102A9@xxxxxxxxxxxxx>
| Subject: Re: Companyweb - Cannot complete this action
| Date: Mon, 17 Oct 2005 01:22:26 +0200
| Lines: 33
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1506
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
| Message-ID: <uptFAiq0FHA.3000@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: matterhorn.xs4all.nl 213.84.171.103
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:161844
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Pawel,
|
| How to perform a disaster recovery operation of SharePoint Services
| Companyweb and SharePoint Services Databases:
| http://support.microsoft.com/?id=827701
|
| Drill down, it is there.
|
| --
| Regards,
|
| Marina Roos
| Microsoft SBS-MVP
| One of the Magical M&M's
| www.smallbizserver.net
| Take part in SBS forum:
| http://www.smallbizserver.net/Default.aspx?tabid=53
|
| "Pawel W." <PawelW@xxxxxxxxxxxxxxxxxxxxxxxxx> schreef in bericht
| news:092549E7-CF23-49F9-BB4C-9E756A9102A9@xxxxxxxxxxxxxxxx
| > Hi,
| >
| > we have installed new SBS 2003 (not from backup) and tried to recover
| > sharepoint site (running on SQL server) according to
| > http://support.microsoft.com/?id=827701, however "Cannot complete this
| > action" message is displayed when I click View at Manage ite collection
| > owners (SharePoint Central Administration). The same result achieved
when
| > backup restored by stsadm.
| >
| > Regards
| >
|
|
|

.



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