Re: CompanyWeb
- From: "Jenny Wu \(MSFT\)" <v-yanniw@xxxxxxxxxxxxx>
- Date: Sat, 15 Oct 2005 07:32:11 +0800
Hi Dray,
Thanks for your posting here.
Hi Mike,
How about your situation? Do you have any chance to try my suggestions or
collect some information for me? If your symptom is similar to Dray's,
please also follow the steps to try to resolve the issue.
For there is not the MSSQL$SHAREPOINT service, that indicates a incomplete
installatiion of the SBS 2003. For your now scenario, I suggest you strictly
refer to the following KB article steps to smooth any thing well.
How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site (829114)
http://support.microsoft.com/?id=829114
*Note: Before you reinstall Companyweb website, please if the IIS service is
listed in service console. If yes, please follow KB aricle 829114 to
reinstall Companyweb.
If there is even no the IIS service or the IIS service does not run
properly, you have to reinstall IIS to setup intranet sites.
How to reinstall Internet Information Services 6.0 in Windows Small Business
Server 2003 (887305)
http://support.microsoft.com/?id=887305
How about the result?
If the issue persists,Please kindly help me collect some information for
further troubleshooting the issue:
a). For Windows Server 2003 SP1 installation failure:
C:\Windows\svcpack.log.
b) C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs\setup.log
c) C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs\errorlog.txt
d) C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs\eventlog.txt
e). Please respectively save a text copy of Application /System log:
1). Open Event Viewer: Start -> All Programs -> Administrative Tools ->
Event Viewer.
2). Right-click on Application/System log and select "Save Log File As?".
Please add all the files to a zip file and send to my mail address
v-yanniw@xxxxxxxxxxxxxx
I appreciate your time and efforts to the issue. I am looking forward to
your reply!
Have a nice weekend!
Best Regards,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
"Dray" <djrinquestremovethis@xxxxxxxxxxx> wrote in message
news:99A49754-2BDD-447D-B3E5-AA3FC7AD4F4F@xxxxxxxxxxxxxxxx
> Hi Mike,
>
> I hope you don't mind me replying on this issue. I do not have a solution
> for you, but rather I am experiencing the same problem and am hoping Jenny
> would reply on this and hopefully have an answer for both of us. My
> companyweb page does not display on the server nor the workstations, even
> though web browsing is possible all around. I have installed all updated
> service packs. Other internal sites like publicFQDN also do not work.
> I have noticed though that MSSQLSERVER and MSSQL$SHAREPOINT are not
> running
> inside the SERVICES window. They actually do not appear there at all.
> Check
> yours. I would like to asked Jenny how I can restore these.
>
> Thanks and regards,
> Dray
>
> ""Jenny wu [MSFT]"" wrote:
>
>> Hi Mike,
>>
>> Thanks for posting here! Also thanks for Les's input.
>>
>> For your description, I understand that the client computers can not
>> access
>> Companyweb site. If I am off base, please don't hesitate to let me know.
>>
>> Let us do some tests to trouble shoot the issue:
>>
>> I. Please check all workstations' DNS and Gateway settings. Please ensure
>> workstations' DNS point to the SBS server internal NIC IP. And the
>> external
>> and internal NICs'' DNS of SBS server will be both pointed to internal
>> NIC
>> IP. This is the recommended and normal configuration.
>>
>> II. Please ensure proper binding order of the network adapter cards. The
>> internal network card should be at the top. The detail steps:
>>
>> a. Right-click the My Network Place and click Properties to open Network
>> Connections page.
>> b. Click Advanced in the menu and click Advanced Settings in dropdown
>> list.
>> c. Under the Adapters and Bindings tab page put the internal Nic at the
>> top
>> in Advanced Settings page.
>>
>> III. Rerun CEICW (Server Management console -> Internet and Email ->
>> Connect to the Internet) to ensure the proper network connection be
>> configured. I suggest you follow the KB article steps to configure
>> network
>> configuration to smooth the process.
>>
>> 825763 How to configure Internet access in Windows Small Business Server
>> 2003
>> http://support.microsoft.com/?id=825763
>>
>> Try to test, does the issue be fixed?
>>
>> If the issue persists, please help me collect some information to further
>> analyze the issue:
>>
>> 1. Can you access the Companyweb site on the server box? Try to test
>> using
>> domain admin account.
>>
>> 2. Can all client computers access internet successfully? Can they access
>> other build-in web site such as RWW (https://publicFQDN/remote or
>> https://IP/remote)?
>>
>> 3. How the clients access the Companyweb site? Using URL such as:
>> http://companyweb, http://servername/companyweb, or http://IP/companyweb?
>> Try to test using the others, how about the result?
>>
>> 4. What is the accurate error message when client computer access
>> the Companyweb site? Could you kindly help catch a screen shot of the
>> error
>> messages?
>>
>> 5. Have you installed ISA on the server box? Did you encounter any error
>> during you installed SBS 2003 and installed the server successfully?
>>
>> 6. Please run command "IPconfig /all" (no quotations marks) respectively
>> in
>> server side and any client workstation to get IP report to me. You can
>> me the information offline: v-yanniw@xxxxxxxxxxxxx
>>
>> 7. Please save a text copy of Application /System log for analyze:
>>
>> A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
>> Event Viewer.
>> B. Right-click on Application/System log and select "Save Log File As?".
>>
>> I appreciate your time and efforts to perform test. I am happy to be
>> assistance of you and look forward to hearing from you!
>>
>> Have a nice day!
>>
>> Best Regards,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
>> corresponding
>> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
>> the
>> "Notify me of replies" box to receive e-mail notifications when there are
>> any updates in your thread. When responding to posts via your newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
>> doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly. Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> --------------------
>> >From: "Les Connor [SBS Community Member - SBS MVP]"
>> <les.connor@xxxxxxxxxxxx>
>> >References: <F0ED9AA2-52BE-406F-BC0E-FEFD33CC000F@xxxxxxxxxxxxx>
>> >Subject: Re: CompanyWeb
>> >Date: Thu, 13 Oct 2005 16:37:20 -0500
>> >Lines: 39
>> >X-Priority: 3
>> >X-MSMail-Priority: Normal
>> >X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
>> >X-RFC2646: Format=Flowed; Original
>> >Message-ID: <u$M8M5D0FHA.904@xxxxxxxxxxxxxxxxxxxx>
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: 206-45-126-101.static.mts.net 206.45.126.101
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:161204
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Hi Mike,
>> >
>> >If you added the users with the add users wizard, and added the
>> >computers
>> >with the add computer wizard, and then
>> >http://<servername>/connectcomputer
>> -
>> >then it generally will be working automagically.
>> >
>> >If you used another method in either of the above, perhaps you can
>> elaborate
>> >on the method so we can see how to get you from where you are now, to
>> where
>> >it will work.
>> >
>> >Some other things you might get asked:
>> >
>> >what is the result of "ping companyweb" run from a dos prompt on the
>> server,
>> >and a workstation?
>> >please post the result of "ipconfig /all" run from a dos prompt on the
>> >server, and a workstation.
>> >What is the error message you get when you enter http://companweb from
>> >the
>> >server or a workstation?
>> >In Server Managment | Advanced Management | Internet Information Server
>> >|
>> >Web Sites, is companweb listed? Is it running? What IP, host header
>> >value,
>> >and ports?
>> >
>> >--
>> >Les Connor [SBS Community Member - SBS MVP]
>> >-----------------------------------------------------------
>> >SBS Rocks !
>> >----------------------
>> >"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
>> >understand." - Confucius
>> >
>> >
>> >"MikeSBS2003" <MikeSBS2003@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >news:F0ED9AA2-52BE-406F-BC0E-FEFD33CC000F@xxxxxxxxxxxxxxxx
>> >>I recently installed SBS 2003 on a new server. My client computers can
>> >>find
>> >> the server but for some reason cannot access the companyweb. Any
>> >> ideas.
>> >> Thanks, Mike
>> >
>> >
>> >
>>
>>
.
- References:
- Re: CompanyWeb
- From: Les Connor [SBS Community Member - SBS MVP]
- Re: CompanyWeb
- From: "Jenny wu [MSFT]"
- Re: CompanyWeb
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