RE: Can't get good connections from Windows XP to Sbs 2003
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Tue, 11 Oct 2005 08:30:46 GMT
Hi David,
Thank you for posting!
According to your post, I understand that the mapped network drives are not
displayed sometimes. If I am off base, please don't hesitate to let me know.
Based on my experience, the disconnecting can be caused by the clients or
the servers. Please refer to the following steps to solve the issue
respectively:
Step 1: On the servers which are sharing folders (This behavior occurs if
the network share computer runs Microsoft Windows NT 4.0, Windows 2000, or
Windows Server 2003.)
--------------------------------------------------
There is a KB article - KB297684 which describes this issue. Please visit
the following Microsoft Web site:
Mapped Drive Connection to Network Share May Be Lost
http://support.microsoft.com/kb/297684
For your description, I know you have applied it on the server box. Please
check the following suggestions to see if the issue can be resolved:
Step 2: On the clients with mapped drivers (Windows XP)
-------------------------------------------------------
1. You can try this registry setting:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanworkstation\param
eters
Name = KeepConn
Type = REG_DWORD
Value = ffff
2. Also, make sure the customer does NOT have this registry setting:
HKLM\SYSTEM\CCS\Control\Networkprovider\RestoreConnection=1 (default = 0)
This makes the system to disable restoring the network connections.
How about the result?
Steps 3: Using group policy to apply logon scripts:
If the problem occurs after the computer starts up on Windows 2000/XP
workstations and you are using the logon script to map the drive, please
refer to the following steps to configure the Group policy for logon
scripts:
1) Start the Group Policy Editor (either locally or for a domain GPO
whichever is appropriate)
2) Go to User Configuration\Administrative Templates\System\Scripts
3) Double click on "Run logon scripts synchronously"
4) Select the "Enabled" radio button
5) Press Ok.
How about the result?
Step 4: Some third-party software may cause the disconnecting
---------------------------------------------------------
1. Compaq management utilities on the server have been known to cause the
issue on clients. Please review KB305355:
Some Compaq Programs Cause Mapped Drives to Be Disconnected
http://support.microsoft.com/kb/305355
2. There are some antivirus or firewall utilities on the clients have been
known to cause disconnecting. No specific packages can be identified, but
try removing them all to see if the problem goes away.
3. Some Cisco related software, such as the Cisco VPN Client may cause this
issue. If such software is installed on the Windows XP, please temporary
uninstall them for a test.
Hope this helps! Please try the suggestions above and let me know the
result. I am happy to be further assistance and look forward to hearing
from you.
Have a nice day!
Best Regards,
Jenny Wu
Microsoft CSS Online Newsgroup Support
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--------------------
>From: David Sherman <xxxdshermin@xxxxxxxxxxxxx>
>Subject: Can't get good connections from Windows XP to Sbs 2003
>Date: Mon, 10 Oct 2005 11:21:51 -0400
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>
>A Windows XP service pack 2 loses the connection to a Windows 2003
>Small Business Server but the Windows 2003 SBS doesn't lose the
>connection to the XP machine. There appears to be a timeout problem
>with Windows 2000 server. I applied that registry setting to the SBS
>server and fixed that. Windows 2000 had a 15 minute timeout problem.
>Under Windows XP, here is the problem:
>
>http://www.experts-exchange.com/Networking/Microsoft_Network/Q_21274064.htm
l
>
>Solution was:
>
>(Default) REG_SZ (value not set)
>
>Autodisconnect REG_DWORD 0xffffffff (4294967295)
>
>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanS...
>
>
>
>Registry Settings
>
>System Key:
>[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\
>
>Parameters]
>
>Value Name: Autodisconnect
>
>Data Type: REG_DWORD (DWORD Value)
>
>Value Data: 0 to 4,294,967,295 (0xffffffff) in minutes
>
>It has failed.
>
>It the same light, auto reconnect doesn't work on boot.
>
>
>How do I get and maontain connections?
>
>thanks
>
>
.
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