Re: Can't access/manage internal website + where's my email?
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Mon, 10 Oct 2005 07:58:00 GMT
Hello Adam,
Thank you for posting back!
>From your reply, I understand that all client's mailboxes are being hosted
on ISP, and you configure Outlook directly connect to the ISP. Please
understand that in SBS environment, we only support that Exchange hosts all
domain clients' mailboxes.
Please see my following reply for each of your questions and my other
suggestions:
1> You ask ""thisiswhatswrong.png" is a screenshot of the mailbox store I
want to get at". Please see my following reply:
I understand that you want to know how to access user's mailbox shown in
this screen shot. Actually, you cannot directly access from here.
The reasons are:
For your current configuration, you configure Outlook directly connect to
the ISP, so all users' mailboxes are hosted at ISP, not Exchange Server, so
you cannot access.
If you used to configure Outlook connected with Exchange Server, then you
can use Exmerge.exe to extract data from a database in a Recovery Storage
Group to the mailbox of the user in the regular storage group. For more
information about how to obtain the Exmerge.exe tool, visit the following
Microsoft Web site:
http://www.microsoft.com/exchange/tools/2003.asp
For your additional information:
How to recover or to restore a single mailbox in Exchange Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;823176
How to use Recovery Storage Groups in Exchange Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;824126
2> As I mentioned just now, we support installing Exchange Server on SBS,
and Exchange hosts all users' mailbox in the SBS environment. Here I will
show you general steps to configure POP3 Connector to receive Emails.
By default the POP3 service in SBS 2003 is disabled. You need to enable
your SBS 2003 server as a POP3 server by doing the following steps:
1. Open Services from Administrative Tools.
2. Open "Microsoft Exchange POP3" service.
3. Set its startup type to "Automatic", click Apply and then click "Start"
to start the service.
4. Open Exchange System Manager and go to Servers\ServerName\Protocols\POP3.
5. Right click on "Default POP3 Virtual Server" and click Start if it is
not started.
837368 The default POP3 and IMAP4 virtual servers are stopped and you cannot
http://support.microsoft.com/?id=837368
6. Right click on the virtual server and choose Properties.
7. On the General tab, make sure "All Unassigned" is selected in the "IP
address" drop-down list. Click OK.
8. Open the Server Management console. Go to Standard Management\To Do List.
9. Click the "Connect to the Internet" link.
10. Do not change the connection type and click Next.
11. On the Firewall page, select "Enable Firewall" and click Next.
12. On the "Services Configuration" page, click Add.
13. Specify the following information and click OK:
Service name: Incoming POP3 Acces
Protocol: TCP
Port: 110
Direction: Inbound
14. Internet E-mail: Enable Internet E-mail.
15. Proceed to the page of "E-mail Retrieval Method", check the box "Use
the Microsoft Connector for POP3 Mailboxes".
16. Navigate to "POP3 Mailbox Accounts" page, click Add to add user's POP3
Mailbox. In the E-mail Server blank, please input the external POP3 service
provider's mail server address.
There are two types of POP3 mailboxes, user mailboxes (individual POP3
mailboxes) and Global mailboxes. A user mailbox is where e-mail for an
individual user account is stored in a single POP3 mailbox (e.g.
user1@xxxxxxxx). This mail is then delivered to a defined user on the
Exchange server. A global mailbox is where e-mail for an entire domain is
stored in a single POP3 mailbox (e.g. all e-mail addressed to @alex.com is
stored in a single POP 3 account). When this mail is delivered to the
Exchange server, the user name defined to the left of the @ symbol must
match a defined Exchange user.
17. Finish rest of the wizard.
18. On client workstation, open Outlook 2K3, go to Tools -> E-mail Accounts.
19. On the front page, select View or change existing e-mail accounts.
Click Next.
20. Click Add, select POP3.
21. On the page of "Internet E-mail Settings (POP3)", input all required
information.
22. Finish rest of the wizard.
For your additional information:
885685 How to troubleshoot the POP3 Connector in Windows Small Business
Server
http://support.microsoft.com/?id=885685
3> For your current situation, you want to check emails directly on your
ISP's POP3 server from Outlook, This inquiry would best be posted to the
<microsoft.public.outlook.general> Newsgroup. The reason why we recommend
posting appropriately is you will get the most qualified pool of
respondents, and other customers who read the newsgroups regularly can
either share their knowledge or learn from your interaction with us.
Thank you for your understanding!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>From: "Adam Nosretep" <aighden@xxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: Re: Can't access/manage internal website + where's my email?
>Date: 7 Oct 2005 14:43:58 -0700
>Organization: http://groups.google.com
>Lines: 40
>Message-ID: <1128721438.624490.283010@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <1128468571.321605.31240@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
> <UY1m6txyFHA.780@xxxxxxxxxxxxxxxxxxxxx>
>NNTP-Posting-Host: 69.2.236.97
>Mime-Version: 1.0
>Content-Type: text/plain; charset="iso-8859-1"
>X-Trace: posting.google.com 1128721443 20545 127.0.0.1 (7 Oct 2005
21:44:03 GMT)
>X-Complaints-To: groups-abuse@xxxxxxxxxx
>NNTP-Posting-Date: Fri, 7 Oct 2005 21:44:03 +0000 (UTC)
>User-Agent: G2/0.2
>X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.7.12) Gecko/20050915 Firefox/1.0.7,gzip(gfe),gzip(gfe)
>Complaints-To: groups-abuse@xxxxxxxxxx
>Injection-Info: g14g2000cwa.googlegroups.com; posting-host=69.2.236.97;
> posting-account=ea3eIw0AAABeVVm9dLIulPslhEKnB4nP
>Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
ne.de!border2.nntp.dca.giganews.com!nntp.giganews.com!postnews.google.com!g1
4g2000cwa.googlegroups.com!not-for-mail
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:159729
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi again! Here's the info you requested:
>
>A. Does this issue occur to one client or several clients?
>Nobody can access the top-level intranet site, including the server.
>
>B. Please explain in detail "I don't have an email account set up
>through Exchange for him".
>When he stopped receiving email, I took Exchange out of the email
>picture all together. It was too much of a hassle because I don't
>understand how to make it work. All of the email that he was supposed
>to get is stuck in the mailbox store I'm having problems getting to as
>well.
>
>C. Please capture following screen shot...
>Captured and sent.
>
>D. Are you using POP3 connector or SMTP to retrieve e-mails?
>POP3 through Outlook, not Exchange.
>
>E. Is your problematic client able to see e-mails in OWA?
>(https://ServerFQDN/Exchange)?
>We don't have a FQDN for the server so I have not setup OWA.
>
>F. Is your problematic client able to send emails? If no, please
>forward
>the NDR to my mailbox.
>Nobody can send email to certain domains (aol.com, uuma.org for
>example) through Outlook, but web-based email sending is no problem at
>all. I've sent you some snippets.
>
>G. Where do you host clients' mailboxes, Exchange Server, ISP or
>anywhere
>else?
>We have a virtual server through godaddy.com that handles all of our
>email. Exchange Server was set up to store the mail, but since we had
>no intranet, we couldn't access our emails from anywhere but the
>office. That being said, I've disabled Exchange Server totally.
>
>Thanks again!
>
>
.
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