RE: ISA Server 2004 installation

Hi Kenny:
Thank you for posting here.

>From the description, I understand that you attempted to install ISA 2004
components integrated in SBS 2003 SP1. When you click the link to install
ISA server 2004 components, the setup wizard for ISA did not launch as
expected. If I'm off base, please do let me know.

Can I assume that you are using the SBS 2003 SP1 CD to perform the install?
In order to narrow down the problem, please help to gather the following
information:

1. Please reboot the SBS 2003 server (at non-business hour). Can you
install the components after the rebooting?

2. Open Windows explorer. Navigate to the folder
%sbsprogramdir%\support\.Collect the file sbsisa2k4setuplog.txt and send it
to me at v-edtian@xxxxxxxxxxxxx

3. Open the SBS 2003 SP1 CD3. Double-click 'sbsisa2k4setup.exe' in ISASETUP
folder. Will the install wizard be launched?

4. Navigate to ISA2004 folder. Double-click 'ISAAutorun.exe'. Click
'Install ISA server 2004' link. Will the install wizard be initiated?

5. Is there any third-party software such as anti-virus software installed
on the SBS 2003 server? Please try a clean boot to see what the result is:

a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.

b. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.

c. Click to clear the check mark from the "Load startup items" below
Selective Startup.

d. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.

e. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.

f. After restarting, please check whether this issue will reoccur.

I appreciate you taking time to collect the information. If you have any
questions or concerns, please feel free to let me know.

Have a nice day!

Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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| Thread-Topic: ISA Server 2004 installation
| thread-index: AcXI81/m0fvsEe11Syi9Cw8BISZahQ==
| X-WBNR-Posting-Host: 220.234.172.107
| From: =?Utf-8?B?S2VubnkgQm9sZG9u?= <Kenny
Boldon@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: ISA Server 2004 installation
| Date: Tue, 4 Oct 2005 07:53:26 -0700
| Lines: 3
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| I've started my SBS SP1 Install and only have ISA2004 left. From the
GUI, I
| clicked on the install and a window pops up for some seconds and then
went
| away. Then nothing happened and the installation seems to be failed.
|

.