Re: Update KB899591 Installation affects RDP Access to SBS 2003 St

Jerry,

In answer to your questions.

1. I can not RDP to the SBS server from an internal client workstation using
its internal IP address
2. I can ping the internal IP address of the SBS server but I can not telnet
in on 3389
3. I can not connect to the SBS server using RWW.
4. I have performed a clean boot. This has had no effect.
5. IP Config as follows:

Server

--SBS Server Start--

Windows IP Configuration
Host Name . . . . . . . . . . . . : server1
Primary Dns Suffix. . . . . . . . : mhlaw.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : mhlaw.local

Ethernet adapter Server Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP NC7782 Gigabit
Physical Address. . . . . . . . . : 00-11-85-E7-4B-53
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.12.25
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.12.27
DNS Servers . . . . . . . . . . . : 192.168.12.25
Primary WINS Server . . . . . . . : 192.168.12.25

--SBS Server End--

Workstation

--Workstation Start--

Windows IP Configuration

Host Name . . . . . . . . . . . . : PC07
Primary Dns Suffix . . . . . . . : mhlaw.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mhlaw.local
mhlaw.local

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : mhlaw.local
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet
Physical Address. . . . . . . . . : 00-11-85-7F-3F-B9
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.12.31
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.12.27
DHCP Server . . . . . . . . . . . : 192.168.12.25
DNS Servers . . . . . . . . . . . : 192.168.12.25
192.168.12.26
Primary WINS Server . . . . . . . : 192.168.12.25
Lease Obtained. . . . . . . . . . : Wednesday, 5 October 2005
12:06:22 PM
Lease Expires . . . . . . . . . . : Thursday, 13 October 2005
12:06:22 PM

--Workstation End--

6. I ran the command line as suggested and was unable to connect to
"localhost".

7. Our server Only has 1 NIC. IP Address 192.168.12.25. There are 53 client
machines on the network. We are running ISA on a separate box which has an
internal address of IP 192.168.12.27.

Regards
Steve







""Jerry zhao (MSFT)"" wrote:

> Hi Steve,
>
> Thanks for your post.
>
> I can see that you have done much research on this issue. Now I would
> suggest that you re-run the CEICW to configure the network again and see
> how things go from there. For your information:
>
> How to configure Internet access in Windows Small Business Server 2003
> http://support.microsoft.com/?id=825763
>
> Then, please make sure the check box to allow Remote Desktop Users in the
> My Computer - Properties - Remote had been unchecked.
>
> If the issue still persists, I would suggest that you collect the following
> information to isolate the issue:
>
> 1. From the internal client workstation, can you RDP to the SBS server
> using the IP address of the internal NIC of the SBS server?
>
> 2. From the internal client workstation, can you ping the IP address of the
> internal NIC of the SBS server? Can you telnet to the SBS server on port
> 3389?
>
> 3. Can you connect to the SBS server using RWW?
>
> 4. To avoid any affect from third party software, please perform a clean
> boot on the SBS server, and then check if there is any change.
>
> To perform a clean boot, follow the steps below:
>
> A. Click Start, click Run, type "msconfig" (without the quotation marks)
> and click OK.
> B. Select "Selective Startup" and remove the check box for "Load Startup
> Items".
> C. On the "Services" tab, click Enable All.
> D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
> all Microsoft Services".
> E. Click the OK button and then Click Yes to restart your computer.
> F. Try again.
>
> 5. Please run ¡°ipconfig /all¡± on both server and clients and post the
> output in the newsgroup.
>
> 6. On the SBS server, run ¡°mstsc /v:localhost¡± and see if you can RDP to
> itself.
>
> 7. Moreover, please let me know how many NICs on you SBS server and your
> network topology.
>
> If you have any concern on this thread, I am glad to be of further
> assistance. We look forward to hearing from you.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
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