RE: Active Sync OMA http/1.1 500 error
- From: "MLA!" <MLA@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 4 Oct 2005 04:55:03 -0700
Charles,
http://support.microsoft.com/default.aspx?kbid=817379 (Method 2) worked for
me.
Thanks for your input.
Michael.
""Charles Yang [MSFT]"" wrote:
> HI Michael.
>
> Thanks for updates.
>
> The SSL connections should be disabled on the three locations:
>
> 1. Exchange-OMA
> 2. OMA
> 3. Microsoft-Server_actvieSync
>
> You can disable it as test to see if the issue can be resolved. You need
> use Basic Authentication for these three VD, disable SSL Windows
> integration authentication on these VD.
>
> Please feel free to post back you results.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
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>
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>
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>
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> --------------------
> | Thread-Topic: Active Sync OMA http/1.1 500 error
> | thread-index: AcXF/XSGtMsACFEtT4e5srobDsP0uw==
> | X-WBNR-Posting-Host: 198.168.6.10
> | From: "=?Utf-8?B?TUxBIQ==?=" <MLA@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | References: <DCFD53C3-6B36-4E72-A675-BAD59F08CD8F@xxxxxxxxxxxxx>
> <UWUJ40ZxFHA.768@xxxxxxxxxxxxxxxxxxxxx>
> | Subject: RE: Active Sync OMA http/1.1 500 error
> | Date: Fri, 30 Sep 2005 13:28:02 -0700
> | Lines: 192
> | Message-ID: <08766E94-4189-4547-8A1E-89E408FBE046@xxxxxxxxxxxxx>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:157831
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Charles,
> | thanks for trying to help me. See my notes under your recomendations.
> |
> |
> | >
> | > 1. Are you enabling SSL for your Exchange Server ActiveSync feature so
> your
> | > users are using HTTPS to synchronize data on their mobile devices?
> | >
> | YES
> |
> | > Then, I suggest you follow the steps below to verify if the Server
> | > ActiveSync is set up correctly on your SBS 2003 Server:
> | >
> | > Action Plan:
> | > =============
> | >
> | > Step 1:
> | > ------------
> | >
> | > Please make sure Server ActiveSync is enabled globally in your Exchange
> | > 2003 Server. To do so:
> | >
> | > 1. Start Exchange System Manager (ESM).
> | > 2. Expand Global Settings and right-click Mobile Services, and then
> select
> | > Properties.
> | > 3. Under the ActiveSync section, please click to select all three check
> | > boxes there.
> | > 4. Click OK.
> | >
> | WAS CHECKED from the very beginning
> |
> | > Step 2:
> | > ---------
> | >
> | > Please make sure the ActiveSync is enabled for the individual users who
> you
> | > want them to be able to use ActiveSync on their mobile devices. To do
> so:
> | >
> | > 1. Start Active Directory Users and Computers (ADUC).
> | >
> | > 2. Locate the user and double-click to open its Properties.
> | >
> | > 3. On the Exchange features tab, make sure all three mobile services
> are
> | > enabled.
> | >
> | WAS enabled
> |
> | > Step 3:
> | > -----------
> | >
> | > Please make sure Form Based Authentication is disabled in your Exchange
> 2003
> |
> | Form Based AUT. was enabled. I was happy to disable it.
> | But by disabling it my OWA stopped to work. I had to put it back!!!
> |
> |
> | > and also SSL is disabled for the ActiveSync virtual directory in IIS
> | > in your Exchange 2003.
> |
> | for Exchange-Oma SSL was disabled
> | >
> |
> |
> | > To disable Form Based Authentication, please follow these steps:
> | >
> | > 1. Start ESM.
> | > 2. Expand to your Exchange server and expand Protocols.
> | > 3. Expand HTTP and right-click Exchange Virtual Server, and then select
> | > Properties.
> | > 4. On the Settings tab, please uncheck (deselect) the Form Based
> | > Authentication check box.
> | > 5. Click OK.
> | >
> | > Also, you may have to start IIS Manager and make sure SSL is not
> enabled
> | > for the Exchange and ActiveSync virtual directories.
> |
> | If by ActiveSync you mean Exchange-OMA directory - so SSL was disabled
> |
> | I tryied to disable SSL for Exchange Virtual Directory - OWA stopped work.
> | I enabled it back.
> |
> |
> | >
> | > Step 4:
> | > -----------
> | >
> | > Reboot your SBS 2003 Server.
> | >
> | > Step 5:
> | > -----------
> | >
> | > Please make sure the operating system of your mobile device is
> Microsoft
> | > PocketPC 2003
> | mobile device is TREO 650. It doesn't support Microsoft Pocket Pc yet
> |
> | > and the ActiveSync software is above 3.7.1 version or later
> | There is no ActiveSync software on Treo 650.
> | In Versa mail client exists an option for Exchange ActiveSync
> |
> | > Hope this helps. Please let me know if you have any other concerns, or
> need
> | > anything else. I am glad to be of further assistance.
> | >
> |
> | As I mentioned earlier it works nice from webbrowser:]
> |
> | https:\\ipaddress\oma
> | What to do???
> | Michael.
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Active Sync OMA http/1.1 500 error
> | > | thread-index: AcXFUO6FI+9tO/D4QPuVVTvYeSIwJw==
> | > | X-WBNR-Posting-Host: 24.203.105.224
> | > | From: "=?Utf-8?B?TUxBIQ==?=" <MLA@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | > | Subject: Active Sync OMA http/1.1 500 error
> | > | Date: Thu, 29 Sep 2005 16:53:03 -0700
> | > | Lines: 14
> | > | Message-ID: <DCFD53C3-6B36-4E72-A675-BAD59F08CD8F@xxxxxxxxxxxxx>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:157583
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | I need to resolve a problem with Palm Treo 650 Active Sync.
> | > |
> | > | When trying to Sync With SBS2003 getting (0006) HTTP/1.1 500 error.
> | > | Test from VERSA mail pass 100%...
> | > | When testing from a browser https://ipaddress/oma everything is FINE.
> | > | Can see new messages etc.
> | > | I read some treads on the forum and Microsoft KB. Tried to follow
> | > advices...
> | > | No luck.
> | > | Please help.
> | > | Michael.
> | > |
> | > |
> | > | OWA works.
> | > |
> | > |
> | >
> | >
> |
>
>
.
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- RE: Active Sync OMA http/1.1 500 error
- From: "Charles Yang [MSFT]"
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