RE: Win32: RPC server is unavailable

HI Nick,

Thanks for using SBS newsgroup.

Issue description:
===============

>From your description, I understand that you encountered the error "Win32:
The RPC server is unavailable" when remote manage the computer.

Analyzing and suggestions:
===================

Before we go any further, can I assume that the remote computer is Windows
XP SP2?

In Windows XP Service Pack 2, Windows Firewall is enabled by default.
Incoming requests against unopened ports as opposed to responses to
requests originated from the computer are blocked by Windows Firewall. This
impacts the use of GPMC to retrieve RSoP data across the network.

You may want to edit the Small Business Server Windows Firewall GPO and
enable Windows Firewall: Allow Remote Administration Exceptions under
Computer Configuration | Administrative Templates | Network | Network
Connections | Domain Profile. This will open TCP ports 135 (RPC) and 445
(SMB) as well as additional dynamically-assigned ports in the range of 1024
to 1034.

In addition, install GPMC with SP1 on the SBS server:

Group Policy Management Console with Service Pack 1
http://www.microsoft.com/downloads/details.aspx?FamilyId=0A6D4C24-8CBD-4B35-
9272-DD3CBFC81887&displaylang=en

More info:
==============
883611 You have to specify certain Group Policy settings before you can
remotely administer Resultant Set of Policy (RSoP) or remotely edit local
Group Policy objects in Windows XP Service Pack 2
http://support.microsoft.com/?id=883611

Changes to Functionality in Microsoft Windows XP Service Pack 2
Part 2: Network Protection Technologies
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2netwk.mspx

Changes to Functionality in Microsoft Windows XP Service Pack 2
Part 6: Computer Maintenance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2maint.mspx

Hope the above information helpful; please feel free to post back your
results. I am glad to be of assistance.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "NickC" <NoSpam@xxxxxxxxxxxxxx>
| Subject: Win32: RPC server is unavailable
| Date: Mon, 3 Oct 2005 12:23:40 +0100
| Lines: 14
| X-Priority: 3
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| X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Message-ID: <uwqZqzAyFHA.2348@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: mail.stkittsnevisregistry.net 194.164.85.19
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:158188
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| If I try to connect to a remote computer's properties
| Server Management - Client Computers - Manage Computer - right click
| computer management - Computer Properties
| I get the error:
| 'Win32: The RPC server is unavailable'
|
| Any ideas?
|
| Thx,
| Nick
|
|
|
|
|

.

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