Re: SBS Server Problems - Solution and Raid Suggestions.
- From: "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
- Date: Mon, 3 Oct 2005 13:14:44 -0500
Hi Steven,
Event logs on the server are the first piece of information you (we) need.
Also, that error that was on the screen is likely a very important clue.
Instruct a local user to either take a picture of it, or write it down
verbatim.
Taking any action without further investigation really shouldn't be
considered.
--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius
"steven" <steven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23xxkcKCyFHA.3756@xxxxxxxxxxxxxxxxxxxxxxx
> Hi
>
> Client has SBS 2003 Premium (ISA2004) with SP1
>
> On Friday i lost connection with the server (remote - RDP)
>
> i could not gain access onsite until today.
>
> When i got in, the screen on the computer was just a light blue screen
> (same colour as the windows background screen) and the mouse pointer
> I restarted the server and it worked fine.
>
> About 35 mins later (after getting home) i could not access the server.
>
> A couple of hours later the owner again gave me access and on the screen
> was like a bootup screen with an error ( looking at it now i would say
> caused by either a controller card or hard drive problem)
>
> I reboot the server and again everything worked well i was on site.
>
> When i got home, i remote connected and everything was fine.
>
> When i went to change a setting in system manager (backup) the system
> manager closed. This happen 3 times and then i lost connection.
>
> I have not been able to get connection so will be heading in early in the
> morning to see what happen.
>
> I know very hard t otell from limited information, but would this be
> caused from hardware or software. Reason asking is i have the exact same
> server (except extra 1GB ram and network card)
>
> I was thinking to take out there network card, and hard drives and put in
> my server. This would at least tell me if it was the controller card??
>
> If the problem happen again, i could assume it is either the hard drive,
> network card or software related.
>
> I took over this server last week as the week before they had a problem
> and from what they told me it was either related to a hard drive
> corruption (bad sectors) (was the D Drive)or using a USB iomega tape drive
> (they have a iomega internal as well)
>
> So, if this is a hard drive issue, i should be able to clone they D drive
> to me spare hard drive and then test.
>
> I just need this to work for the day so that way i can have a good look at
> night plus order in some replacement parts.
>
> Any suggestions are most welcome on what best course to do. I need to min
> downtime as they have 20 staff who will be starting at 9am so i have about
> 45 to 50 mins to work sometime out in the morning.
> At this stage i am going with - replace hard drives into my server and
> clone the D drive to a spare drive, put their network card into my server
> and take out 1GB ram.
>
>
> Thanks
>
> Steven
>
> Further Note:
> the current setting up 2 x 80GB SATA drives - Raid 0 - 20GB and 140GB
>
> I would like to move them over to a Raid 5 setting. Can you suggest the
> best method as i will be doing this over the weekend. (or sooner if i can
> do nice and easy)
>
> I have True Image 8 enterprise so can clone the hard drives, can i then
> just put in the 3 hard drives for the raid 5, setup the raid, and then
> clone the images across booting from a True Image Boot Disk.
>
> (if i did this, would i be able to return to the original raid 0 (if i
> kept the old hard drives) by just replacing the hard drives back in, or
> would i have to change the Raid setting again.
>
>
>
>
>
>
>
>
>
>
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